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9.1
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Ulai

$99-$999

/ Month
14 Days Free Trial

Deliver delightful customer experience with GenAI based engine

Product recommendations
Aov enhancement
Revenue increase
Product discovery
Personalized interactions
Omni-channel support
Whatsapp messaging
Vernacular support
Pre-purchase management
1 Reviews
9.1

About Ulai

Launched Nov 17, 2024

Categories

Built by Sashakti Ventures Pvt Ltd (ulai)

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Introduction Video

Description

Driving Customer Interactions into Revenue Through Personalized Messaging.

ULai is a ChatGPT-based GenAI conversational commerce platform that boosts customer engagement throughout the purchase journey. It offers personalized interactions, effective product discovery, and vernacular support, driving higher engagement, orders, and revenue. ULai excels in managing buyer pre-purchase concerns, enhancing product discovery, reducing refunds, increasing revenue, raising (AOV), providing tailored product recommendations, and scaling support efficiently.

ULai is a ChatGPT-based GenAI conversational commerce platform that boosts customer engagement throughout the purchase journey. It offers personalized interactions, effective product discovery, and vernacular support, driving higher engagement, orders, and revenue. ULai excels in managing buyer pre-purchase concerns, enhancing product discovery, reducing refunds, increasing revenue, raising (AOV), providing tailored product recommendations, and scaling support efficiently. more
  • ChatGPT powered AI chatbot to go up sales, AOV and reduces support tickets
  • Onmi-channel AI bot that provides 24x7 human-like customer support via live chat
  • Effective product discovery & end to end shopping experience during conversation
  • Personalize WhatsApp broadcast messages with automated order alerts
  • Reduce NDRs & frauds with COD confirmation & Convert to prepaid to secure sales

Pros

  • Enhances customer engagement throughout the purchase journey using GenAI technology
  • Offers personalized interactions and effective product discovery, which can lead to higher customer satisfaction
  • Provides vernacular support, making it accessible to a wider audience
  • Manages buyer pre-purchase concerns efficiently, potentially reducing refunds
  • Increases Average Order Value (AOV) through tailored product recommendations
  • Efficiently scales support with a 24x7 AI-powered chatbot offering human-like interaction
  • Facilitates personalized communication via WhatsApp with automated order alerts
  • Reduces non-delivery reports (NDRs) and frauds with cash on delivery (COD) confirmations

Cons

  • Relies heavily on AI and technology which may not fully replace human interaction needs
  • Could potentially be challenging to integrate seamlessly with existing systems
  • Vernacular support might not cover all regional languages comprehensively
  • Dependence on the chatbot for customer support may not cater to complex customer inquiries

Top Helpful Reviews

WeReduse

Mar 07, 2025  on Shopify

Ulai has been an incredible partner in our brand’s growth journey. From marketing to customer retention, their AI-powered engagement has helped us drive higher conversions and build stronger relationships with our customers. The ability to provide real-time support and personalized interactions on WhatsApp has significantly boosted our engagement rates. More than just a platform, the Ulai team has been proactive and dedicated, making them an invaluable extension of our business.

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