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Customer reviews: Track123 Order Tracking

Develop by Track123

Track123 is a Shopify app designed to streamline order tracking for merchants and customers. This review covers its features, pricing, and real user experiences to help you decide if it fits your store's needs.

Reviews (1,260)

Overall rating
4.9

What Merchants Think

The "Track123 Order Tracking 3D" app has received highly positive feedback from merchants who utilize it to enhance their e-commerce businesses. Users frequently mention its role as a "game-changer," attributing significant improvements to their customer's shopping experience, arising from its user-friendly interface and seamless integration with platforms like Shopify. Real-time tracking and customization capabilities are particularly appreciated, along with outstanding customer support which caters to both technical needs and customization requests.

Key Strengths

  • Easy setup and seamless integration with e-commerce platforms like Shopify.
  • Real-time tracking updates that enhance customer satisfaction.
  • Customizable tracking pages that match brand aesthetics.
  • Responsive and helpful customer support.
  • Reduced customer inquiries due to clear order status visibility.
  • Free plan availability for startups and small businesses.
  • Compatibility with multiple shipping carriers.

Common Concerns

  • The app may request reviews in exchange for removing their branding.
  • Updates can occasionally lag, causing customer dissatisfaction.
  • Lack of certain advanced customization options in some features.

Final Thoughts

Overall, "Track123 Order Tracking 3D" is a highly valued tool for its reliability and efficiency in managing order tracking for e-commerce stores. It is particularly beneficial for enhancing the post-purchase customer experience, making it a recommended choice for both small and large businesses seeking a robust order tracking solution with excellent customer support.

E-Glitch™

Jun 24, 2024  on Shopify

I've been using this app for several months and I enjoy it so far. I enjoy how detailed the information is for the customer. Super clean and easy to use.

My Store

Jun 24, 2024  on Shopify

In the United States has been using this app for several months and enjoys its seamless integration with branding and customization options.

RiderCharge

Jun 19, 2024  on Shopify

¡La mejor aplicación de seguimiento de pedidos que he utilizado! He estado usando la app "Seguimiento de Pedidos" durante las últimas semanas y no puedo estar más satisfecho con su rendimiento. La aplicación hace exactamente lo que promete y lo hace de manera excepcional. Lo que más me gusta: Interfaz Intuitiva y Fácil de Usar: Desde el momento en que abrí la app, todo fue increíblemente sencillo. La interfaz es limpia y fácil de navegar, lo que facilita la introducción del código de envío y la consulta del estado del paquete. Actualizaciones en Tiempo Real: Me encanta cómo la app ofrece actualizaciones en tiempo real sobre la ubicación de mi paquete. Es muy reconfortante saber exactamente dónde está mi pedido en cualquier momento, sin tener que adivinar ni preocuparme. Notificaciones Automáticas: La función de notificaciones es una maravilla. Recibo alertas automáticas cada vez que hay un cambio en el estado de mi envío, lo que me mantiene informado sin tener que abrir la app constantemente. Historial de Pedidos: La opción de ver el historial de mis pedidos anteriores es muy útil. Puedo revisar fácilmente todos mis envíos y sus detalles, lo cual es excelente para hacer un seguimiento de mis compras. Soporte Multitienda: Es fantástico que la app funcione con múltiples tiendas y servicios de mensajería. No importa de dónde venga mi pedido, siempre puedo rastrearlo con esta única aplicación. Soporte al Cliente Rápido y Eficiente: Tuve una pequeña duda sobre el uso de la app y el equipo de soporte fue rápido y muy útil. Es genial ver un servicio al cliente tan comprometido.

TeraNova

Jun 18, 2024  on Shopify

Muy sencilla de utilizar y muy precisa. De esta forma ayudo a que mis clientes se sientan seguros con los envíos de sus productos :D

BODYRISE1

Jun 18, 2024  on Shopify

Very nice app. Offers everything you need to start off with your new store. Too much things are premium though.

Bare Essence

Jun 17, 2024  on Shopify

Track123 has been a good addition to my store! It's user-friendly The developers are friendly and responsive.

PROSTU

Jun 17, 2024  on Shopify

A App é muito intuitiva e fácil de usar. Para já só estou a usar o free plan e parece ser bastante útil. Oferece 50 encomendas mensais, mais que satisfatório para começar. Deixa ativar o modo Dropshipping e ser mais fácil de remover palavras indesejáveis. Muito boa!

ZENTAVY

Jun 17, 2024  on Shopify

Application très facile a prendre en main. Il y a l'essentiel pour un e-commerçant mais aussi le mode dropshipping qui est très appréciable. Je recommande.

Innovatek

Jun 17, 2024  on Shopify

I highly recommend this app! It has helped me with my website; I can customize it, and most importantly, my customers are happy!♥️

Shoulder Candy

Jun 16, 2024  on Shopify

The app allows customization of the tracking page to match my store's branding. This creates a cohesive and professional look, reinforcing brand identity throughout the customer journey.

ONTHEGO

Jun 16, 2024  on Shopify

Super easy app to use and already loving the features of this app!! I wanted to have something that can reassure my customers when they are needing an update on their package and this app takes the winning place for that. Highly recommend you try it out at least.

AllTimeSeeing

Jun 15, 2024  on Shopify

Me parece muy útil y genera mucha confianza en los clientes, además de la avanzada e intrigante interfaz, muy fácil de usar y es enormemente sofisticada.

Levara

Jun 15, 2024  on Shopify

Track 123 me ha ayudado mucho a la hora de localizar los pedidos de los clientes y hacer que tengan más confianza en mi tienda. Definitivamente un 10/10.

OPTILIFE

Jun 14, 2024  on Shopify

Starting a business is difficult, but with track123 my customers got piece of mind knowing where their items are and I with quality shipping.

Embelity Decoration

Jun 13, 2024  on Shopify

I would recommend this app! It is super easy to use and setup. It gets the job done very well and the customer service is really good! Click install now and get the tracking you need for your website!

Babyliebe

Jun 13, 2024  on Shopify

Bis jetzt bin ich super zufrieden mit der App. Leider fehlt mir mehr Know-How um zu beurteilen ob die App genau das macht was ich brauche.

DEXENS

Jun 11, 2024  on Shopify

Excellent application, it covers everything you are looking for to track your orders, it is also easy to use.

MystyBliss

Jun 11, 2024  on Shopify

So I stumbled onto this app by accident and let me just say it is AMAZING! I always see people using tracking pages but I never knew how even after countless hours of research. But thanks to Track123, I easily added a branded tracking page to my store in less than 5 minutes!! Your store need this!

Wavy Vibe

Jun 11, 2024  on Shopify

It is very straight forward and easy to use. I had no problems while using the app and overall I am very satisfied!

Comb Buddy

Jun 10, 2024  on Shopify

Track123 for me is a must have app. it's simple to track customers orders and looks professional on any store.

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