8.2
SurveyFox Post Purchase Survey logo

SurveyFox Post Purchase Survey

$5

/ Month
Free plan available 1 Days Free Trial

Effortlessly gather product insights and feedback with ease.

Customizable surveys
Data export
Unlimited responses
Create surveys
Response segmentation

About SurveyFox Post Purchase Survey

Launched Sep 04, 2024

Categories

Built by SurveyFox Corp.

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Introduction Video

Description

Post Purchase Survey app is the perfect tool for gathering post purchase feedback from customers.

Effortlessly create and customize any type of survey — checkout, product, exit, and more! Gain valuable insights, measure your Net Promoter Score (NPS), and make data-driven decisions to boost customer satisfaction and loyalty. Whether you need post-purchase surveys or other feedback forms, this app has you covered. Highlight your customers' voices and unlock growth opportunities. Start using the SurveyFox Post-Purchase Survey app today to collect and act on meaningful feedback!

Effortlessly create and customize any type of survey — checkout, product, exit, and more! Gain valuable insights, measure your Net Promoter Score (NPS), and make data-driven decisions to boost customer satisfaction and loyalty. Whether you need post-purchase surveys or other feedback forms, this app has you covered. Highlight your customers' voices and unlock growth opportunities. Start using the SurveyFox Post-Purchase Survey app today to collect and act on meaningful feedback! more
  • Shopify Certified: Post-purchase surveys (PPS) for attribution, NPS, etc.
  • Unlimited Responses: Collect an unlimited number of survey responses.
  • Data Export: Export survey responses to XLSX files for detailed analysis.
  • Compatibility: Shopify's Order Status & Thank You Page Checkout Extensions
  • Seamless Embedding: Embed surveys on Thank You pages to boost response rates.

Pros

  • Customizable surveys: Allows merchants to tailor surveys to their specific needs
  • Displayed on thank you page: Ensures high visibility and timely feedback capture
  • Deeper insights: Provides better understanding of customer behavior
  • Supports feedback collection at key touchpoints: Identifies crucial moments for feedback
  • Response segmentation: Enables targeted response strategies
  • Data export: Facilitates detailed analysis through XLSX file exports
  • Unlimited responses: No limit on the number of survey responses that can be collected

Cons

  • Limited to thank you page: May not capture feedback from other parts of the customer journey
  • Dependency on manual export for analysis: May require extra steps for in-depth analysis

Top Helpful Reviews

Click Beauty

Oct 05, 2024  on Shopify

Useful app for collecting customer feedback. Set up and customization is intuitive, with good instruction/ documentation, user-friendly application to your site / emails with analytics. The support is responsive and helpful. Lots of features at the $25/mo tier.

Daliy Deals

Oct 05, 2024  on Shopify

My first time I reached out to Surveyfox they didn't get back, but on my second time Bhanu responded immediately and was super fast and helpful and I got all my questions answered.

Elegance Couture

Oct 05, 2024  on Shopify

Fantastic app! We are getting very high customer engagements after checkout - 1 in 5 customers fill out the survey. Works with Checkout Extensions, flexible, support is very quick to sort out issues. Couldn't be happier with the results.   

Bella Jewels

Oct 05, 2024  on Shopify

Bhanu reached out personally more than once as I was trying to send out a complicated new product review survey. He was extremely helpful, and the more I use the app, the more ease I feel in being able to create valuable tools to help me serve my customers. Highly recommend!    

Brand Look

Oct 04, 2024  on Shopify

This was one of the easiest apps to get set up. I had two questions, and support answered them within hours. Actually, the first one was answered in under an hour. It is also feature-rich and has everything you need. I was able to create a survey in less than an hour after I installed the app. I rarely leave reviews but I was impressed with the level of support and the ease of use.    

Tail Waggers Shop

Oct 03, 2024  on Shopify

This is a must have app for any website, helps you to REALY understand your users, get to know them with Q's you ask. App works flawlessly, with the great support I got from Bhanu, I expect great results.

Chic Charm

Oct 03, 2024  on Shopify

this is a great app for collecting surveys. it's really flexible with loads of options. love the post purchase thank you page survey which is providing good insight into where a customer heard about our product. Support have been really helpful, fast at responding and willing to help

Classic Kicks

Oct 03, 2024  on Shopify

Surveyfox has been a fantastic tool for us across all five of our Shopify stores. The insights we've gained are invaluable, helping us make data-driven decisions that genuinely resonate with our customers. Plus, the support from the founder is lightning-fast—it's rare to find that level of dedication. I highly recommend Surveyfox if you're serious about understanding your audience.

Valor & Vogue

Oct 03, 2024  on Shopify

I have been using Surveyfox for a while now, and it's amazing, it works just as you hope it to, and there are loads of useful features while still being simple to use. I can see a lot of work has gone into it. And the support is first class, what more can you ask for?!?             

Cook’s Corner

Oct 02, 2024  on Shopify

This is a very productive app! It takes just a few minutes to get familiar with, but once you do, it works like a charm. The support is out of this world. I would recommend it to everyone. I have not found any other apps that can do what Surveyfox does.

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