Confirmation IQ

Develop by Shopify

Free plan available

Effortlessly collect post-purchase feedback with customizable surveys and analytics.

Real-time analytics

Seamless shopify integration

Customizable survey design

About Confirmation IQ

Launched Apr 21, 2025

Built by Shopify

Address

Seattle, WA, US

Website Support Portal Privacy policy Tutorial FAQ Document

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Description

Drive value post-purchase with Confirmation IQ

Confirmation IQ makes it easy to drive value post-purchase. Easily create and launch embedded surveys that gather actionable feedback directly on the post-purchase thank you page. Use customizable survey design and adjustable questions and options, real-time analytics to understand your customer behavior as your grow. Plus, add more value by delivering offers to customers after they've completed check out, all in one seamless Shopify integration.

Customizable survey design with adjustable questions and options
Integrated post-purchase thank-you page survey placement
Real-time analytics for tracking customer behavior and optimizing operations

Pros

Customizable survey design allows businesses to tailor questions and options according to their needs.
Integrated seamlessly with Shopify, making it easy to implement into existing workflows.
Real-time analytics provide valuable insights into customer behavior, helping businesses make informed decisions.
Post-purchase thank-you page placement ensures high visibility and response rate for surveys.
Helps improve customer engagement by directly collecting actionable feedback.

Cons

Limited to Shopify users, restricting its usability for businesses using other e-commerce platforms.
May require initial setup time to customize surveys and integrate with existing systems.
Some users might find the analytics interface overwhelming if they're not familiar with data analysis.