Shopify Support tool apps 2025

Login as Customer: Support

$19-$39 / Month

9.1

7 Reviews

Login to customer account from admin panel in one click Show more

The Login As Customer ‑ Magefan app streamlines customer support by allowing administrators or managers to log into customer accounts with ease, either using Multipass or without it. This capability empowers support teams to assist customers effectively by managing orders, resolving issues, and answering questions directly within the customer account interface. Additionally, the app includes features for customers to request support, enhancing customer satisfaction and engagement. Managers can also update customer passwords when assisting with login issues, ensuring smooth and secure access. With its user-friendly interface, the app is a powerful tool for businesses aiming to improve customer service efficiency and effectiveness. Whether troubleshooting or supporting transactions, this extension offers a seamless experience for both customers and support teams.

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Issue resolution

Customer account access

Multipass login

Order assistance

Password change

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Swiftink

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Productivity tool, Image and Video Tool, Automation, Developers Tool, API Show more

Swiftink is a cutting-edge speech-to-text service designed to enhance productivity across a variety of specialized fields. By leveraging advanced domain awareness, Swiftink accurately captures and transcribes industry-specific jargon, ensuring precise communication in sectors like healthcare, legal, and technology. Its robust API allows seamless integration into popular productivity tools, enabling users to optimize their workflow with ease. Built on state-of-the-art AI research, Swiftink employs the latest speech intelligence models to deliver fast, reliable transcriptions. This innovative service not only boosts transcription accuracy but also enhances overall operational efficiency, making it an indispensable tool for professionals who demand precision in their work. Whether used standalone or integrated into existing systems, Swiftink is tailored to meet the unique needs of diverse industries.

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Api integrations

Speech-to-text service

Domain-aware accuracy

Efficient transcriptions

Ai speech models

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PrintXpand ‑ Design Tool

$149-$249 / Month

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End-to-end Web-to-Print Product Design Tool Show more

PrintXpand ‑ Design Tool is an innovative app that integrates an AI-powered design tool directly into your Shopify storefront, giving your customers the power to personalize products effortlessly. With the ability to customize products to 100%, this tool enhances customer engagement and satisfaction by offering a unique shopping experience. The app's comprehensive admin panel simplifies management, allowing store owners to easily oversee orders, product catalogs, collections, and customer information. By seamlessly syncing products, collections, and design orders, PrintXpand eliminates the hassle of switching between platforms, saving valuable time and streamlining operations. This functionality not only boosts efficiency but also empowers businesses to focus on growth and creativity. Ideal for Shopify users aiming to enhance their offerings, PrintXpand ‑ Design Tool is the key to elevating e-commerce personalization.

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Order management

Seamless shopify integration

Customizable designs

Ai-powered personalization

Customer data management

Product catalog management

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CheepCode

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Productivity tool, AI Agent, Automation, Developers Tool Show more

CheepCode revolutionizes the coding process by enabling engineers to focus on task management and code review rather than manual coding. By integrating with your project management tool, such as Linear, CheepCode identifies unassigned tasks, transitions them to "In Progress," and autonomously works on completing them. Once the task is finished, it submits a pull request (PR) in GitHub for your review. This headless coding experience allows you to effectively manage and initiate tasks from your phone, receiving completed PRs shortly or at your convenience. CheepCode streamlines software development, enhances productivity, and transforms the role of engineers into orchestrators of AI-driven coding workflows. Experience a new dimension of coding that blends automation and collaboration effortlessly.

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Code generation

Ai task automation

Project integration

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Video2Text

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Productivity tool, Image and Video Tool, Automation Show more

Video2Text is a cutting-edge app designed to transform your videos and audio files into precise, readable text within moments. Utilizing advanced AI-powered transcription technology, this app ensures your content becomes easily searchable and editable, streamlining your workflow. Whether you're preparing captions for your videos, creating blog content, or drafting documentation, Video2Text offers a seamless solution to repurpose and enhance your media. By automating the transcription process, it saves you valuable time and boosts productivity, allowing you to focus on creativity and content strategy. With Video2Text, converting media into text is efficient, accurate, and effortlessly integrates into your content creation pipeline.

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Time-saving

Editable content

Ai transcription

Readable text

Content searchability

Caption ready

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Herodesk

$15.95 / Month

9.1

4 Reviews

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A simpler and cheaper helpdesk tool for your support heroes Show more

Herodesk is an intuitive support ticketing system designed to streamline customer service operations for businesses of all sizes. This app offers a centralized platform where support teams can manage, track, and resolve customer inquiries efficiently. With its user-friendly interface, Herodesk enables easy categorization and prioritization of tickets, ensuring that urgent issues are addressed promptly. The app also provides insightful analytics and reporting features, helping businesses to evaluate their support performance and improve customer satisfaction continuously. Integration capabilities with popular CRM and messaging tools make Herodesk a versatile solution that fits seamlessly into existing workflows. Additionally, its customizable notification settings and automated workflows enhance team collaboration and productivity. Whether you're a startup or an established enterprise, Herodesk empowers your support team to deliver exceptional service experiences.

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Automated responses

Ticket management

Customer profiles

Reporting tools

Collaboration features

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CodeInspire Accessibility Tool

$7.2 / Month

7.2

18 Reviews

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Website Accessibility Tool for WCAG, EAA, & ADA Compliance Show more

CodeInspire Accessibility Tool is an innovative solution designed to enhance content accessibility across Shopify stores. Built with JavaScript, this tool seamlessly integrates with most Shopify themes, ensuring smooth operation across all modern browsers on mobile devices, laptops, and desktop computers. It provides flexible accessibility settings that make your store ADA and WCAG 2 Level AAA compliant, assisting users with visual impairments. The tool offers customization features, allowing you to adjust colors to match your store's aesthetic and choose from 12 pre-translated languages to cater to a global audience. Beyond enhancing accessibility, CodeInspire provides a free ADA audit, helping store owners identify and rectify ADA issues in their themes. This app is both a powerful and user-friendly solution to ensure inclusivity and accessibility compliance on your Shopify platform.

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Multi-language support

Customizable colors

Mobile friendly

Content accessibility

Javascript widget

Compatible themes

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Webkul Helpdesk Support‑UVdesk

$36 / Month

8

9 Reviews

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Customer support with social media & marketplace [eBay,amazon] Show more

Webkul Helpdesk Support-UVdesk is a comprehensive helpdesk solution designed to centralize customer support inquiries across multiple channels. With seamless integration with Shopify, merchants can effortlessly access order details for real-time order validation and manage multiple Shopify stores from a single platform. The app offers personalized templates and automated workflows to enhance efficiency and reduce response times, allowing support teams to deliver faster and more effective solutions. UVdesk ensures streamlined customer support management by providing a unified dashboard for monitoring inquiries and evaluating support staff performance. This enhanced oversight helps boost productivity and fosters better customer relationships. Additionally, features like custom forms allow customers to easily submit queries directly from the Shopify storefront, resulting in a smoother support experience. Overall, Webkul Helpdesk Support-UVdesk is an invaluable tool for businesses looking to optimize their customer support processes and elevate customer satisfaction.

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Social media integration

Ticket conversion

Marketplace integration

Service ticket management

Support workflow automation

Multi-channel support

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Ascendo AI

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AI Technical Support Engineer for complex support and service workflows Show more

Ascendo AI is an innovative agentic AI platform crafted to transform customer support and field service operations. By harnessing the power of advanced AI, Cognitive Robotic Process Automation (RPA), Natural Language Processing (NLP), and Machine Learning (ML), the app empowers agents to efficiently tackle issues and detect anomalies. It also provides comprehensive knowledge intelligence, aids in backlog management, and optimizes spare parts planning, ensuring streamlined operations. Designed to enhance customer experience, Ascendo AI fosters improved support efficiency, making it an invaluable tool across diverse industries. The platform’s cutting-edge technologies seamlessly integrate to provide robust solutions tailored to meet the unique challenges faced by customer support teams today.

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Anomaly detection

Issue resolution

Backlog management

Knowledge intelligence

Spare parts planning

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Ascendo AI Resolution AI Agents

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Technical Support & Field Service AI Agents:Your AI coworker to execute workflows in complex support Show more

Ascendo AI Resolution AI Agents is a cutting-edge platform tailored to transform customer support and field service operations. By integrating advanced AI, Cognitive RPA, NLP, and ML technologies, it empowers agents to resolve issues efficiently and accurately. The platform excels at anomaly detection and delivers intelligent knowledge resources, which allow for informed decision-making and swift problem resolution. It also aids in managing backlog effectively and refining spare parts planning, ensuring seamless operations. Ascendo AI's comprehensive approach enhances customer experience and boosts support efficiency, making it invaluable across multiple industries. With a commitment to optimizing workflows, this platform stands out as an essential tool for modern service teams aiming for excellence in customer interaction and service delivery.

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Anomaly detection

Issue resolution

Backlog management

Knowledge intelligence

Spare parts optimization

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Mava

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Customer support agent to scale support across public groups & private tickets Show more

Mava is a robust customer support platform designed to streamline communication by integrating with popular channels like Telegram, Discord, websites, and email. The app enables support teams to unify all incoming requests into a single, shared inbox, ensuring efficient management and swift resolution of queries. Harnessing the power of AI, Mava's intelligent bot can automatically address FAQs in public Telegram groups, Discord, and Slack channels, enhancing user engagement and reducing response times. Additionally, Mava offers a no-code chatbot builder, allowing teams to customize AI-driven responses for private support tickets, providing a personalized and efficient customer service experience. With its versatile integration capabilities and AI-enhanced functionalities, Mava empowers teams to deliver exceptional support, all while keeping communication organized and effective. Its seamless user interface and customization options make Mava an indispensable tool for businesses aiming to elevate their customer support operations.

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Integrated inbox

Ai bot responses

No-code chatbot

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EdgeTariff

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Effortlessly calculate international costs with EdgeTariff's intuitive landed cost tool. Show more

EdgeTariff is an essential tool for eCommerce businesses looking to simplify global trade by making international selling as straightforward as domestic transactions. As part of the comprehensive business support suite EdgeCTP, EdgeTariff is a powerful landed cost calculator that allows overseas buyers to understand the full cost of their purchase — including goods, shipping, and duties & taxes — before completing their transaction. This functionality supports a DDP (Delivery & Duty Paid) model that covers everything upfront, reducing surprises and enhancing transparency for international customers. Additionally, EdgeTariff integrates seamlessly into BigCommerce stores, enabling smooth processing of international orders. It aligns with the "Keep It Sweet & Simple" philosophy, focusing on delivering key value-added services without complicating your business operations. By utilizing EdgeTariff, businesses can elevate their global trading efficiency while maintaining control over their business processes.

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Integrated crm

Stock control

Landed cost calculator

Sales workflows

Purchase workflows

Invoicing system

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Jarvis AI Agent Chatbot

9.1

1 Reviews

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AI-driven support tool optimizing customer interactions across multiple channels. Show more

Jarvis AI Agent Chatbot is a sophisticated, AI-driven customer support tool tailored for online stores seeking to enhance their customer interaction strategies. The app streamlines support processes by automating responses and offering personalized communication across multiple platforms, including Slack, Zalo, email, and live chat. It leverages advanced features like AI-powered ticket summarization and sentiment analysis to deliver swift and empathetic customer service. The chatbot also includes an adaptive FAQ automation system, allowing businesses to provide instantaneous support to common customer queries. With its customizable chat widget, especially designed for Shopify and other platforms, Jarvis AI Agent Chatbot enables seamless integration and efficient management of customer interactions. This robust multi-tenant solution supports both local and global merchants, ensuring consistent service quality and enriched customer experiences. By centralizing ticket management and providing real-time alerts, businesses can easily oversee support operations and maintain customer satisfaction.

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Real-time alerts

Sentiment analysis

Faq automation

Ai ticket summarization

Chat widget customization

Centralized ticket management

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PD Facebook Messenger Support

6.7

6 Reviews

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Support customers with Facebook messenger Chat and boost sale Show more

Facebook Messenger Chat is a dynamic app designed to enhance communication between businesses and their customers directly on their store platforms. By integrating seamlessly with Facebook Messenger, it allows store owners to interact with visitors, address inquiries, and send personalized support or promotional coupons, which can significantly boost sales and customer satisfaction. One of the standout features of this app is its ability to maintain communication with potential customers, even if they leave the website without completing a purchase. This capability increases the likelihood of converting leads into sales through follow-up interactions. The app is user-friendly, requiring only a simple setup by linking a Facebook page, making it an incredibly effective tool for providing quick and efficient customer support. Fast responses lead to happy customers, and happy customers lead to more sales. With Facebook Messenger Chat, businesses are equipped to resolve customer doubts in seconds, enhancing overall customer experience and potential revenue.

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Easy setup

Direct customer chat

Provide support/coupons

Lead conversion

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ChaChing: Support families now

8.2

2 Reviews

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Support hard-working families while expanding your business. Show more

ChaChing: Support Families Now is an innovative app designed to revolutionize how brands and retailers connect with shoppers. By leveraging a powerful product-discovery platform, the app strategically positions your products in front of customers actively searching for items like "toys" and "shoes." This targeted visibility boosts your sales volumes and market share while simultaneously paying consumers to purchase directly from you. The unique business model not only enhances your profit margins but also provides financial benefits to hard-working families across the country, putting more money back into their pockets. ChaChing's user-friendly interface allows for effortless setup of always-on marketing campaigns, ensuring continuous engagement with potential buyers. Additionally, the app's intelligent systems prevent ad spend wastage by refunding costs when returns are detected, enhancing cost-efficiency.

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Product discovery

Increased margins

Market share

Always-on campaigns

Reduced wastage

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ARCS Support Ticketing System

$2.99-$15.99 / Month

(1/5)

1 Reviews

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Easy and Reliable Support System Show more

The ARCS Support Ticketing System is a user-friendly and scalable application designed to enhance customer support and streamline communication management for stores. By enabling customers to initiate support tickets, the app allows store owners and managers to efficiently review, address, and resolve customer inquiries, issues, and feedback from a centralized platform. With the flexibility to toggle ticketing capabilities for customers, store managers can personalize the support experience. The system also offers features to customize the content displayed on the support page, ensuring alignment with brand communication. Moreover, it provides a reliable way to track ticket status, keeping both customers and staff informed throughout the resolution process. This comprehensive solution enhances customer service operations, ensuring timely and effective responses to customer needs.

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Initiate support tickets

Review customer inquiries

Respond to issues

Manage communication

Track ticket status

Customize support page

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Aisq: Auto Customer Support

$24.99-$199.99 / Month

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Automated customer support driving customer satisfaction. Show more

Aisq: Auto Customer Support is a streamlined application designed to transform your customer support experience by integrating support emails into a unified ticketing system. This powerful tool offers automated responses and action suggestions based on real-time access to customer orders, facilitating quick and informed decisions. By simplifying support management, Aisq helps businesses save valuable time and money, allowing support staff to respond and act on tickets with just one click. The app automatically generates tickets accompanied by intelligent responses and recommended actions, significantly reducing response time and enhancing customer satisfaction. Say goodbye to the tedious task of manually handling customer emails and inquiries, and embrace a more efficient approach with Aisq. Perfect for businesses looking to elevate their customer service while optimizing operational efficiency, Aisq is an essential addition to any support team.

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Automated responses

Unified ticketing system

Action suggestions

Customer order access

One-click response

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Aunoa CRM and Support Agents

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Centralize all support interactions from different channels. Show more

Aunoa CRM and Support Agents app is designed to unify customer interactions across live chat, social media, and messaging platforms into a single centralized Inbox. This innovative tool enables businesses to manage and respond to all communications efficiently, ensuring that customers and prospects receive real-time and effective responses that can enhance their overall experience. By leveraging the app's conversation software, companies can significantly reduce response times, personalize customer interactions, and ultimately boost online sales. The app further simplifies support by allowing users to create, manage, prioritize, and organize support tickets directly from the Inbox, providing a comprehensive view of each interaction and customer timeline. Additionally, Aunoa CRM utilizes AI to automate repetitive tasks, freeing up time for teams to focus on more critical engagements. This streamlined approach not only enhances customer service quality but also keeps your team agile and customer-focused.

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Multi-channel integration

Real-time responses

Ticket management

Centralized inbox

Contact timeline

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Aide AI Support Automation

$300-$800 / Month

8.2

2 Reviews

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Fully Automate Support Workflows and Question Answering Show more

Aide AI Support Automation is a versatile application designed to streamline customer service processes and enhance support efficiency. By utilizing AI, Aide helps in extracting valuable customer insights and automating various repetitive tasks such as order tracking, returns, and exchanges. The app empowers support agents by providing intelligent suggestions and using stored knowledge to automatically address common inquiries. It meticulously analyzes customer messages to identify potential automation opportunities, equipping users with the necessary tools to configure and optimize workflows. Aide enables automation of knowledge-based question answering while adhering to store policies for returns and exchanges. It also offers ongoing AI-driven insights and recommendations to continuously improve support operations. With CRM and API integrations, Aide facilitates seamless data access and action execution, making it an indispensable tool for modern customer service teams.

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Order tracking automation

Customer insights

Crm integrations

Api integrations

Returns automation

Automate support workflows

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Konvo: AI Support & Marketing

$155-$249 / Month

8.2

10 Reviews

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Automate Support requests and Marketing Campaigns via WhatsApp Show more

Hoola: AI Support & Marketing is a dynamic application designed to revolutionize the way businesses handle customer support and marketing strategies. By leveraging cutting-edge artificial intelligence, Hoola offers intelligent customer interaction capabilities that streamline communication and enhance user satisfaction. The app provides automated support responses, predictive insights, and personalized marketing strategies, allowing companies to engage more effectively with their audiences. With intuitive analytics and data-driven decision-making tools, Hoola empowers businesses to optimize their outreach and align marketing efforts with customer needs seamlessly. Suitable for companies of all sizes, this versatile app not only saves time and resources but also boosts overall productivity and growth by integrating seamlessly into existing workflows. Experience a new era of customer engagement with Hoola, where AI-driven support meets innovative marketing solutions.

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Whatsapp integration

Marketing campaigns

Ai assistance

Customer communication

Automated support

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Shopify Support tool apps

Related Categories

Price

Based on reviews

Showing 1 to 20 of 1 Apps

Login as Customer: Support

Swiftink

PrintXpand ‑ Design Tool

CheepCode

Video2Text

Herodesk

CodeInspire Accessibility Tool

Webkul Helpdesk Support‑UVdesk

Ascendo AI

Ascendo AI Resolution AI Agents

Mava

EdgeTariff

Jarvis AI Agent Chatbot

PD Facebook Messenger Support

ChaChing: Support families now

ARCS Support Ticketing System

Aisq: Auto Customer Support

Aunoa CRM and Support Agents

Aide AI Support Automation

Konvo: AI Support & Marketing