Superstore: AI Sales Assistant

Develop by Shopify

$49-$129

/ Month

Free plan available

Trainable Gen AI assistant for your store!

Real-time product lookup

Customize ai responses

24/7 query handling

About Superstore: AI Sales Assistant

Launched Jul 09, 2024

Built by Shopify

Address

151 O’Connor St, Ottawa, ON, ON, CA

Website Support Portal Privacy policy Tutorial FAQ Document

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Description

A 24/7 AI sales & support assistant for your store. Improve conversions with higher user engagement.

Superstore is a chat based AI assistant for your Shopify store that understands natural language and responds to all user queries 24/7. It can fully understand product information in online catalogues and use it to answer all product inquiries from site visitors thus improving their purchase readiness. It instantly learns any knowledge needed for correct replies using documents & webpages . Our tools allow you to edit / customize responses. Higher engagement drives more conversions.

Lookup product data in real-time and provide good responses to product inquiries
Answer customer queries based on store webpages - e.g., refund & shipping policy
Provide feedback or edit & customize AI responses to control its behavior
Help customers look up the order status

Pros

24/7 availability - responds to user queries at any time, enhancing customer support
Understands natural language, making it easier for customers to interact
Instantly learns and updates knowledge from documents and webpages, ensuring accurate replies
Customizable responses allow store owners to tailor the AI's behavior and responses
Drives higher engagement, which can lead to more conversions and sales

Cons

May require initial setup time for training and customization
AI might misunderstand complex or highly specific queries
Potential dependency on accurate and up-to-date product information for correct responses
Limited to integration with Shopify stores