Shopify Product inquiries apps 2025

Ests InquirePro

$3.99-$11.99 / Month

7.8

1 Reviews

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This app is very useful for users who want to inquiry product.

Customizable forms

Customer engagement

Email notifications

Track inquiries

Reply to inquiries

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Alby

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Sell more with an AI Shopping Assistant Show more

Alby is an innovative app designed to enhance your productivity and streamline daily tasks through seamless integration with popular digital tools. With Alby, users can effortlessly manage their schedules, set reminders, and organize tasks all in one convenient platform. The app's intuitive interface simplifies navigation, making it easy for users to quickly find what they need. Alby also offers customizable features, allowing users to tailor notifications and task views to match their personal preferences. Whether for personal use or team collaboration, Alby provides robust support for efficient workflow management. Additionally, its cloud sync capabilities ensure that your data is updated and accessible across all your devices. Embrace a more organized life with Alby, where productivity meets simplicity.

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Customer engagement

Sales boosting

Ai shopping assistant

Automatic responses

Product inquiries

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Superstore: AI Sales Assistant

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Trainable Gen AI assistant for your store! Show more

Superstore: AI Sales Assistant is an innovative chat-based AI solution designed for Shopify stores, enhancing customer interaction by answering queries 24/7. Utilizing natural language processing, it comprehensively understands and interprets product information from your online catalogs, making it easier for site visitors to get the details they need to make informed purchase decisions. The AI instantly updates its knowledge base from documents and webpages, ensuring accurate and current responses to user inquiries. With Superstore, store owners have the flexibility to edit and customize AI-generated responses, allowing them to maintain control over customer interactions. By boosting engagement through responsive and personalized communications, Superstore aims to drive higher conversion rates for online retailers. The app also facilitates real-time product data lookup and addresses queries related to store policies, such as refunds and shipping, providing a seamless customer service experience.

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Real-time product lookup

Customize ai responses

24/7 query handling

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OC Product Enquiry

$1.99 / Month

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Allow Customers to Enquiry for Product Show more

OC Product Enquiry is an innovative app designed to streamline product inquiries and enhance customer engagement with your online store. It features a user-friendly interface that effortlessly integrates with existing e-commerce platforms, making it a valuable tool for businesses of all sizes. The app offers a comprehensive suite of features, including real-time notifications to keep you updated on customer inquiries as they happen. With its advanced search functionality, users can quickly find specific products or inquiry details, ensuring efficient customer service management. Additionally, OC Product Enquiry provides detailed analytics and reporting tools, allowing you to track inquiry trends and optimize sales strategies. By simplifying customer interaction, this app helps businesses improve overall sales performance and customer satisfaction.

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User-friendly interface

Analytics and reporting

Search functionality

Real-time notifications

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Vakaufa ‑ ChatGPT Salesman

$1 / Month

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Cut support inquiries with 24/7 in-store customer guidance Show more

Vakaufa ‑ ChatGPT Salesman is an indispensable tool designed to enhance your customers' shopping experience by providing immediate, in-store guidance. This app reduces the burden of repetitive support queries, allowing your team to focus on more critical tasks. Ideal for merchants seeking to cut down on customer support costs, it offers instant, on-page answers and tips, simplifying the buying process and boosting customer satisfaction. Whether your store is a small boutique or a large retail operation, this app can help streamline sales and increase conversions. It adeptly learns about your products to provide precise and helpful guidance, instantly addressing queries about shipping costs, payment terms, and more. With its ability to route customers to a real agent when necessary, Vakaufa ensures seamless, 24/7 customer interaction, all while maintaining polite, human-like responses.

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Instant answers

In-store guidance

Product learning

24/7 operation

Redirect to agent

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Estimated Delivery Date: EOD

$1.99 / Month

7.8

56 Reviews

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Order dispatch and delivery date estimate message for products Show more

Estimated Delivery Date: EOD is a powerful app designed to enhance user experience and boost conversion rates by providing precise delivery estimates on your product, cart, and checkout pages. This tool allows you to display both estimated dispatch and delivery dates, creating transparency and trust with your customers. It includes useful features such as an unlimited estimated delivery date option accompanied by an urgency countdown timer to encourage faster purchasing decisions. The app automatically adjusts to the visitor's timezone for accurate delivery predictions and can factor in week-off days and business holidays. You can target all or specific products and override existing settings to fit varying needs effortlessly. With fully customizable templates for messages, date formats, styles, and languages, Estimated Delivery Date: EOD is easy to set up and use, making it an essential tool for any e-commerce business.

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Customizable templates

Easy setup

Countdown timer

Exact delivery date

Timezone calculation

Holiday settings

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ETAs ‑ Estimated Delivery Date

$1.99-$7.99 / Month

8

306 Reviews

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Estimated Delivery Date Range & EDD Shipping Countdown Timer Show more

Estimated Delivery Date - ETA is a versatile app designed to enhance customer satisfaction by providing accurate shipping date information across various stages of the purchasing process. With this app, merchants can display animated delivery dates on unlimited products, as well as on the cart, checkout, success page, and order emails, without any limits or additional fees. It allows merchants to customize delivery messages in any language and set specific delivery dates based on criteria like product collections, country, inventory levels, and more. The app calculates shipping dates in the customer’s local time zone and can display an expected delivery date range to keep customers well-informed. Offering 30+ templates and options for personalization and translation, the app also includes a dashboard to track engagement with estimated delivery times, impressions, and total saved minutes. Merchants can further configure lead days, cut-off times, countdown timers, and holidays, ensuring a seamless and transparent shopping experience for their customers.

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Dashboard with metrics

Animated eta messages

Unlimited product support

Customizable per product/collection/country/inventory/zipcode/vendor/tag/warehouse

Multi-language delivery messages

Local timezone adjustments

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Status Sherpa

$2 / Month

7

14 Reviews

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Drop-in a quick, easy order status lookup form Show more

Status Sherpa is a must-have app designed to streamline customer service by reducing routine inquiries from customers looking for their latest order status. With its simple integration process, you can have it running on your storefront site in less than 30 seconds. The app features a user-friendly lookup form that allows customers to quickly and easily find the information they need without needing to contact support. Status Sherpa also enhances the shopping experience by automatically matching your shop’s theme and offering extensive customization options. It supports multiple languages, with seven ready-made translations available, allowing you to cater to a diverse customer base. By providing instant answers, Status Sherpa frees up time for your support team, enabling them to focus on more complex customer inquiries.

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Customizable settings

Multi-language support

Quick installation

Theme matching

Order status lookup

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Interakt ‑ Sell on WhatsApp

$35-$45 / Month

7.5

276 Reviews

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Bulk-send products on WhatsApp & turn WhatsApp carts to orders Show more

Interakt ‑ Sell on WhatsApp is a versatile app designed to empower businesses to connect with their customers through WhatsApp, enhancing sales and customer interaction. This app provides an intuitive platform for businesses to seamlessly manage communications, orders, and customer relationships all in one place. With features like automated messaging, order tracking, and customer support integration, it allows businesses to maintain a streamlined workflow and deliver prompt responses. Interakt enables personalized customer engagement, helping businesses build stronger relationships and improve customer satisfaction. Additionally, it supports multi-agent handling, making it suitable for small to medium-sized businesses aiming to efficiently manage customer interactions. Whether you're looking to boost sales, provide exceptional service, or both, Interakt simplifies the process of engaging with your customer base through WhatsApp, a platform already widely used and trusted by millions.

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Store integration

Bulk-send products

Whatsapp cart conversion

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Interakt ‑ WhatsApp Marketing

$15-$45 / Month

6.5

166 Reviews

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Recover abandoned carts and improve WhatsApp customer support Show more

Interakt ‑ WhatsApp Marketing is designed to enhance your marketing and support operations directly through WhatsApp. By utilizing automated WhatsApp reminders, you can recover lost sales from abandoned carts and engage customers through bulk campaigns for new products and special discounts. This app also addresses cash-on-delivery challenges by double confirming orders, thereby reducing returns. Enhance customer satisfaction by automating order updates, providing seamless communication at every stage. Additionally, manage incoming customer interactions efficiently with a shared team inbox, ensuring no message goes unanswered. Boost your business's credibility with the coveted WhatsApp Green Tick, signaling authenticity to your audience. Finally, features like the WhatsApp Chat Widget and auto-replies ensure instant, effective customer engagement right from your website.

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Automated reminders

Order updates

Bulk campaigns

Double confirmation

Shared team inbox

Green tick

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Thankful

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AI automation for customer service platforms Show more

Thankful is an innovative customer service solution designed to empower brands with tools that enhance efficiency, quality, and revenue. By providing full control over its comprehensive suite of technologies, Thankful enables businesses to effectively scale their services, ensuring increased customer satisfaction and retention. This platform not only helps in driving revenue but also significantly reduces customer churn, wait times, and agent fatigue. Thankful integrates advanced AI capabilities to automate and resolve customer inquiries swiftly, enhancing the overall service experience. Its AI Agent offers seamless automation within helpdesks, while Agent Assist boosts human agent efficiency with AI-driven insights. Additionally, Thankful leverages Generative AI, including ChatGPT, to deliver personalized and empathetic responses, ensuring every customer interaction is meaningful and engaging.

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Generative ai

Ai agent

Agent assist

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WhatsApp King | צ'אט בעברית

7.8

3 Reviews

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Answer customers inquiries faster with WhatsApp integration Show more

WhatsApp King | צ'אט בעברית is an intuitive WhatsApp plugin designed to seamlessly integrate with your store's design and language preferences. This tool allows businesses to customize which phone number receives messages, enhancing real-time, personalized customer service and reducing the risk of losing hesitant customers. Users can personalize all text elements in the plugin to maintain their store’s unique marketing language, ensuring consistent branding. The plugin initiates conversations on-site before transitioning to WhatsApp, providing access to customer numbers for responsive service. It offers the flexibility to assign any WhatsApp number for personal or business responses. Optimized for Hebrew and right-to-left text alignment, WhatsApp King caters to Hebrew-speaking customers with ease. Additionally, it is supported by a Hebrew-speaking customer service team for convenient assistance.

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Easy integration

Quick responses

Integration with whatsapp

Customizable texts

Real-time support

Hebrew support

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Supermoon

$12-$27 / Month

7.8

2 Reviews

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The AI-powered inbox for growing teams Show more

Supermoon is a cutting-edge mobile application designed to enhance your stargazing and lunar observation experiences. With an intuitive interface, Supermoon provides real-time updates on lunar phases, eclipse events, and celestial happenings. Users can explore detailed lunar maps and receive personalized notifications for optimal viewing times based on their location. The app's augmented reality feature allows users to point their device at the sky to easily identify stars, constellations, and planets. Additionally, Supermoon offers an educational section with articles and fun facts about the moon and outer space. Perfect for both amateur astronomers and seasoned stargazers, Supermoon brings the wonders of the night sky straight to your fingertips.

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Performance analytics

Centralized communication

Team collaboration

Automated workflow

Ai response suggestions

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HeiChat: ChatGPT Sales Chatbot

$19.9-$299 / Month

7.9

68 Reviews

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Advanced AI, reply to customer inquiries within seconds. Show more

HeiChat: ChatGPT Sales Chatbot is an innovative AI-powered sales assistant designed to enhance customer engagement and streamline service. Built on advanced AI models such as ChatGPT (GPT-3.5 & GPT-4) and Claude 3 Opus, it operates 24/7 to transform general inquiries into valuable sales opportunities. This chatbot excels in handling common customer service queries, such as “Where is my order?” by providing accurate and timely responses. It offers comprehensive support on store policies, discounts, and shipping details, potentially taking over roles traditionally managed by human service representatives. With the capability to upload PDF/TXT files, HeiChat expands its knowledge base, allowing customization to train a dedicated service robot tailored to your store's needs. It supports over 95 languages, including English, Spanish, and Mandarin, ensuring effective communication across diverse customer bases. Additionally, HeiChat keeps abreast of real-time product listings and changes, making it a vital tool for dynamic inventory management.

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Multilingual support

Track orders

24/7 support

Trainable ai

Reply within seconds

Convert inquiries

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Webkul Helpdesk Support‑UVdesk

$36 / Month

7.7

19 Reviews

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Customer support with social media & marketplace [eBay,amazon] Show more

Webkul Helpdesk Support-UVdesk is a comprehensive helpdesk solution designed to centralize customer support inquiries across multiple channels. With seamless integration with Shopify, merchants can effortlessly access order details for real-time order validation and manage multiple Shopify stores from a single platform. The app offers personalized templates and automated workflows to enhance efficiency and reduce response times, allowing support teams to deliver faster and more effective solutions. UVdesk ensures streamlined customer support management by providing a unified dashboard for monitoring inquiries and evaluating support staff performance. This enhanced oversight helps boost productivity and fosters better customer relationships. Additionally, features like custom forms allow customers to easily submit queries directly from the Shopify storefront, resulting in a smoother support experience. Overall, Webkul Helpdesk Support-UVdesk is an invaluable tool for businesses looking to optimize their customer support processes and elevate customer satisfaction.

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Social media integration

Ticket conversion

Marketplace integration

Service ticket management

Support workflow automation

Multi-channel support

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FAQbucket ‑ Help Center & FAQ

$5.7-$11.7 / Month

7.8

5 Reviews

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Discover our fully customizable FAQ solution and helpdesk Show more

FAQbucket is a revolutionary app designed to enhance your store's FAQ section, making it an essential tool for businesses aiming to improve customer service and streamline information. With a focus on user-friendliness, the app allows you to create eye-catching FAQ sections that effortlessly integrate with your store's theme, elevating your brand's image through extensive customization options. You can easily adjust fonts, colors, and styles to suit your unique brand identity. The app ensures fast loading times, providing customers with instant access to information, and thereby reducing the volume of customer support requests. FAQbucket also offers flexibility with over 20 pre-built templates that can be fully customized, allowing you to tailor questions and answers to meet your specific needs. Transform your store's FAQ section into an engaging and efficient resource with FAQbucket, and enjoy improved customer satisfaction.

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Pre-built templates

Fully customizable

Faq anywhere

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Elephant AI

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Leverage AI to address customer inquiries, improving customer Show more

Elephant AI is an innovative application designed to support international businesses by delivering top-notch customer service. Utilizing advanced multilingual capabilities, this app provides instant and precise responses to customer inquiries, ensuring a seamless user experience across different languages and cultural contexts. Its integration with Shopify makes it an essential tool for e-commerce platforms, addressing both pre-sales and post-sales questions, which helps in improving conversion rates and reducing return rates. The app learns and adapts over time by analyzing historical conversations, enhancing its effectiveness with continuous use. With its ability to provide answers through various modalities, Elephant AI caters to diverse customer needs, ensuring that interactions are both engaging and informative. Furthermore, the app's backend management of conversations allows businesses to gain insights into user preferences and behavior, ultimately offering intelligent product recommendations that drive sales.

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Shopify integration

Self-learning ai

Real-time answers

Multilingual responses

Backend conversation management

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POWR: Customer Support Request

6.7

3 Reviews

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Simplify your customer support & customer service inquiries Show more

POWR: Customer Support Request is a streamlined solution designed to simplify the way businesses handle customer service inquiries. By eliminating the complexities and costs associated with traditional helpdesk software, this app offers an accessible alternative for businesses seeking to enhance customer retention through exceptional service. Even if you’re using platforms like Zendesk or Salesforce, POWR seamlessly integrates to ensure your support system remains cohesive and efficient. With features such as instant submission alerts, custom auto-responder emails, and a centralized dashboard, managing support requests becomes a breeze. The app also allows for advanced customization, including the use of conditional logic to appropriately segment customers and tailor the support request flow. POWR empowers businesses to focus on building strong customer relationships without getting bogged down by technical barriers.

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Conditional logic

Centralized dashboard

Crm integration

Instant alerts

Custom auto-responder

Advanced controls

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UnanimityAI

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Automate support with AI centralizing inquiries for efficiency Show more

UnanimityAI is a cutting-edge application designed to revolutionize customer support by consolidating inquiries from platforms like WhatsApp, Instagram, and Gmail into a single unified interface. This powerful tool streamlines ticket management by automatically routing complex issues to designated team members and employs advanced AI to provide immediate, context-aware responses. Perfect for expanding businesses and overloaded support teams, UnanimityAI significantly reduces response times and boosts customer satisfaction, allowing teams to prioritize more strategic initiatives. The AI assistant not only drafts efficient responses for routed tickets but also optimizes order management by retrieving and updating order details. Embrace a simplified support process and elevate your service efficiency with UnanimityAI. With smart routing functions, this app ensures seamless coordination and manages customer interactions with unprecedented ease.

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Smart routing

Automated order management

Centralized inquiries

Ai instant responses

Streamlined ticket management

Efficient draft responses

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XB FAQs

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Streamline support with multilingual FAQs and SEO optimization

Seo optimization

Instant search

Multilingual faqs

Unlimited q&a

Product page display

Interface customization

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Shopify Product inquiries apps

Related Categories

Price

Based on reviews

Showing 1 to 20 of 4 Apps

Ests InquirePro

Alby

Superstore: AI Sales Assistant

OC Product Enquiry

Vakaufa ‑ ChatGPT Salesman

Estimated Delivery Date: EOD

ETAs ‑ Estimated Delivery Date

Status Sherpa

Interakt ‑ Sell on WhatsApp

Interakt ‑ WhatsApp Marketing

Thankful

WhatsApp King | צ'אט בעברית

Supermoon

HeiChat: ChatGPT Sales Chatbot

Webkul Helpdesk Support‑UVdesk

FAQbucket ‑ Help Center & FAQ

Elephant AI

POWR: Customer Support Request

UnanimityAI

XB FAQs