UPDATE: After +24 hours of unexpected downtime, the app is fully functional again. Still no contact or explanation. Removed a star for the lack of customer service support. Otherwise, we have had years of good service with no complaints. - - - - - After several years of good service, the service began acting up occasionally these last few months. The last couple weeks, the shopify integration has stopped working (although one could visit the website and use the service) and contact with the Devs was attempted, with no response. Today, the app is 100% down without notice. No contact from the devs. We are disappoint.

The support email does not work, I sent many email and they still did not verify my account Terrible app. I paid money for this app and no response

Works good so far. We do not do SMS campaigns yet, but we use it for one-one communication with specific customers, and it's been working so far

App is fine but support level is below poor. I submitted questions twice by using the support option on my Shopify admin and never received a reply. I wonder why?

I'm changing my five star review to one star. I have deactivated my store of eleven years and getting someone to refund my balance has been nearly impossible. Not only that, but all of my automated campaigns have been turned off, and yet somehow, the system is still sending them to customers, and still spending the account balance. I will definitely not be recommending Supercharged SMS Marketing to others and I will definitely not be using it for my new business. -- We have used this app for several months now! It works wonderfully for my shop's needs. It's set it and forget it - which is fantastic for our automated workflow. It's also easy to get in touch with someone if needed, but we've rarely had to do so. So happy we found this app and will continue using it.

This app glitched, I uninstalled to try to reinstall. Not working anymore, I am owed $20 in credit that was in the app that I paid for.

I'm so glad I found this app! The SMS marketing feature is fantastic, and the support team is always ready to help. it's made a big difference for our store.

Amazing app with a user-friendly SMS interface! It has helped boost our sales, and the support team is always available to help.

This app is a must-have for any Shopify store owner! The SMS feature is intuitive, and the support team is incredibly helpful. Highly recommend it!

Zubair asked me to write fake reviews for this app, along with Supercharged and SmartReply. After I posted reviews for all three, he failed to pay me as agreed. This app is a scam and I wouldn't recommend it.