SuperSMS.AI ‑ AI SMS Marketing

Develop by Shopify

Free plan available

Maximize sales with personalized SMS & MMS marketing campaigns

Recover abandoned carts

Repeat purchases

Customer segmentation

Sms automation

Track analytics

Reusable templates

Ai-driven insights

Personalized sms

Automate shipping alerts

About SuperSMS.AI ‑ AI SMS Marketing

Launched Mar 16, 2020

Built by Shopify

Address

151 O’Connor St, Ottawa, ON, ON, CA

Website Support Portal Privacy policy Tutorial FAQ Document

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Introduction Video

Description

An easy-to-use TCPA compliant SMS & MMS marketing and automations app built for e-commerce merchants

With SuperSMS, transform your customer engagement with personalized SMS marketing campaigns. Utilize AI-driven insights and SMS automation to drive higher engagement and conversions at every stage of the buying journey. Segment customers accurately, recover abandoned carts, increase repeat purchases, and automate shipping alerts and promotions. Boost your marketing efforts and watch your business thrive with SuperchargedSMS's powerful AI and automation capabilities.

Easily create reusable SMS text and MMS image message templates and flows.
Automate your text message marketing based on customer actions and triggers.
Create customer segments using data such as location, abandoned cart, and more.
Build & transfer TCPA-compliant subscriber lists. Understand customer profiles.
Track revenue, ROI, CTR, & conversion metrics using the built-in analytics tool.

Pros

Personalized SMS and MMS marketing campaigns
AI-driven insights and SMS automation for higher engagement and conversions
Ability to segment customers accurately
Recover abandoned carts effectively
Increase repeat purchases
Automate shipping alerts and promotions
Easily create reusable SMS text and MMS image message templates and flows
Automate text message marketing based on customer actions and triggers
Create customer segments using various data points like location and abandoned carts
Compliance with TCPA for subscriber lists
Built-in analytics tool to track revenue, ROI, CTR, and conversion metrics
Positive user reviews highlighting good support and ease of use

Cons

Limited feedback on potential cons so far
Potential issues not specified in detail in user reviews

Top Helpful Reviews

Oxyloza Alpha Supplements

Nov 18, 2025 on Shopify

Excellent app for SMS marketing, very helpful customer support as well! Had an issue with customer facing popups and was able to resolve it without having to tweak our coding

ShoeNami

Oct 08, 2025 on Shopify

UPDATE: After +24 hours of unexpected downtime, the app is fully functional again. Still no contact or explanation. Removed a star for the lack of customer service support. Otherwise, we have had years of good service with no complaints. - - - - - After several years of good service, the service began acting up occasionally these last few months. The last couple weeks, the shopify integration has stopped working (although one could visit the website and use the service) and contact with the Devs was attempted, with no response. Today, the app is 100% down without notice. No contact from the devs. We are disappoint.

Melaniva

Aug 16, 2025 on Shopify

The support email does not work, I sent many email and they still did not verify my account Terrible app. I paid money for this app and no response

FH Group Auto

Jan 13, 2025 on Shopify

Works good so far. We do not do SMS campaigns yet, but we use it for one-one communication with specific customers, and it's been working so far

JuneBee Baby, Inc. Artisan Clothing Shop

Dec 10, 2024 on Shopify

App is fine but support level is below poor. I submitted questions twice by using the support option on my Shopify admin and never received a reply. I wonder why?

Kurly Klips

Nov 20, 2024 on Shopify

I'm changing my five star review to one star. I have deactivated my store of eleven years and getting someone to refund my balance has been nearly impossible. Not only that, but all of my automated campaigns have been turned off, and yet somehow, the system is still sending them to customers, and still spending the account balance. I will definitely not be recommending Supercharged SMS Marketing to others and I will definitely not be using it for my new business. -- We have used this app for several months now! It works wonderfully for my shop's needs. It's set it and forget it - which is fantastic for our automated workflow. It's also easy to get in touch with someone if needed, but we've rarely had to do so. So happy we found this app and will continue using it.

Oak Wood Wine Barrels

Oct 13, 2024 on Shopify

This app glitched, I uninstalled to try to reinstall. Not working anymore, I am owed $20 in credit that was in the app that I paid for.

TheDigittalDenn

Sep 04, 2024 on Shopify

I'm so glad I found this app! The SMS marketing feature is fantastic, and the support team is always ready to help. it's made a big difference for our store.

LuxxeWearr

Sep 04, 2024 on Shopify

Amazing app with a user-friendly SMS interface! It has helped boost our sales, and the support team is always available to help.

ComforttCornerr

Sep 03, 2024 on Shopify

This app is a must-have for any Shopify store owner! The SMS feature is intuitive, and the support team is incredibly helpful. Highly recommend it!

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