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6.3
Emotive: SMS Marketing logo

Emotive: SMS Marketing

Develop by Bloom Digital By Privy
Free plan available

Grow revenue faster with Conversational SMS/Text Marketing

Audience segmentation
Custom pop-ups
Two-way sms
Promotions automation
Abandoned cart automation
Attribution analytics
Automated conversations
Pre-tested templates
93 Reviews
6.3
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About Emotive: SMS Marketing

Launched May 26, 2022

Categories

Marketing analytics SMS marketing

Built by Bloom Digital By Privy

Email :

support@emotive.io

Address

Boston, MA, US

Website Support Portal Privacy policy FAQ

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Introduction Video

Description

Conversational SMS Marketing is a high ROI channel for Ecommerce stores. Try it today.

Engage your customers through automated two-way text message conversations. Your Emotive plan comes with dedicated strategy, support, and copywriting resources and even offers do-it-for-you options to ensure you maximize your revenue. Emotive is easy to use and risk-free to get started. We offer ROI guarantee or your money back.

Engage your customers through automated two-way text message conversations. Your Emotive plan comes with dedicated strategy, support, and copywriting resources and even offers do-it-for-you options to ensure you maximize your revenue. Emotive is easy to use and risk-free to get started. We offer ROI guarantee or your money back. more
  • Build your SMS audience compliantly with customized pop-ups and checkout flows
  • Create two-way SMS campaigns easily from 600+ pre-tested templates
  • Segment your customers and automate abandoned cart messages or promotions
  • Take advantage of do-it-for-you support, strategy, and copywriting services
  • Drive revenue and measure success with attribution analytics and reports

Pros

  • Engages customers through automated two-way text message conversations
  • Dedicated strategy, support, and copywriting resources included
  • Do-it-for-you options available to maximize revenue
  • Easy to use and risk-free with a 5x ROI guarantee or money back
  • Compliant SMS audience building with customized pop-ups and checkout flows
  • Easy creation of SMS campaigns from over 600 pre-tested templates
  • Customer segmentation and automated abandoned cart messages or promotions
  • Effective integration with Shopify
  • Responsive customer service and support team
  • Good planning and scheduling support for campaigns
  • Positive results and improved sales reported by long-term users

Top Helpful Reviews

Osmotics Skincare

Jan 05, 2026  on Shopify

Working with Emotive was extremely negative and exhausting. Pricing elements such as carrier fees, taxes, minimum spend requirements is Confusing and poorly disclosed, Reporting is extremely unreliable. I strongly recommend merchants to stay away and seriously consider Better and Cheaper alternative solutions before making the same mistake. AVOID!

The Fantasy Box

Oct 10, 2025  on Shopify

I have been trying to cancel my subscription with Emotive for months now and they keep charging me. They were originally responsive but now never respond to any of my emails. The only time they responsded when I requested to cancel was to try and upsell me on their other services. DO NOT sign with them.

Undra Celeste New York

Mar 03, 2025  on Shopify

The integration was super easy. The best part about the Emotive is the customer experience managers. They are invested in the growth of not only my SMS list but of my brand overall. The one-on-one help is invaluable for small businesses.

Ruff Bar

Feb 03, 2025  on Shopify

As a person new to using SMS marketing I wasn’t sure what to look for. Emotive knows what they are doing to help small businesses, they are a full service provider, organized, helpful with strategy and listen to my requests. I recommend this team.

Hollywood Hair Bar

Jan 24, 2025  on Shopify

If I could give them a -10000 Star I would! I am a 50Million Dollar Brand and this company is attempting to steal my list and my short code phone number. They lied to get me on there platform and did not have the integrations and the insights that are up to date. When i said I wanted to leave they told me I had to pay 50K or they would keep my list of over 200K subsciber's that I have spent Millions of dollars over the years to build! They also refused to take there pop up off of my website! I dealt directly with the owner. I have been asking for my list for over 60 days and they refuse to give it to me then shit my services down. Non of this was in the contract and they are breaching the contact in many ways. They have not heard the last of me

Ohio Flame

Dec 18, 2024  on Shopify

emotive has brought a personalized customer centric experience to our customers and has helped us to engage our customer base and boost our sales in the process. We have a measurable increase in customer engagement and in revenue since we began working with emotive.

YALA

Oct 29, 2024  on Shopify

There are SMS platforms that send broadcast messages (a la email blasts), and then there are Conversational Messaging apps like Emotive. It has changed our business and provides a consistent 35X ROI! Create new connections with your shoppers, and take your revenue to new heights. We love Emotive!

Hogsworth

Sep 18, 2024  on Shopify

Emotive is great if you're looking to really hone in on SMS. They have all the features built out to get high ROI from your messages, and the support team to help you do so. That's all you can ask for in an SMS platform imo. The monthly bill can get pricey if you're not conscious about how many credits you're sending each time, but that's with any SMS service.

Mandujour

Sep 07, 2024  on Shopify

It was great working with Emotive. 10/10 for their sales pitch, and 10/10 for their customer support. I've worked with competitor SMS marketing software before but no one can beat Emotive's customer support experience. Overall when it comes to numbers, SMS marketing has been the big thing for us in 2024, and Emotive's popup and pixel surely helped a great deal in that. They actually care about your growth.

WAYA WEST

Aug 26, 2024  on Shopify

Emotive is a great introduction to sms/mobile marketing. Very hands-on and invested in growing your business and connecting with your customers. Highly recommended.

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