I use this app to manage my VIP group. So far so good, it as helped grow and manage my group. Support thus far has been fantastic

The Build-a-box feature is confusing for customers in their portal which is also confusing to use, and customer service will answer a message but is not always able to help. You cannot customize anything about the product page on your website unless their developers do it and they do not answer back to our messages. It's always "our developers will respond in 24-48 hours" and they never respond back. Even if you open a new message thread it is the same endless loop. I am constantly having issues with this app and we lose money on top of having our reputation with our customers damaged because our build a box subscriptions are confusing to use. I do not recommend this app.

We’ve been using Appstle for our subscription setup and couldn’t be happier. The app is super intuitive and has all the features we needed to create a seamless subscription experience for our customers. What really stood out was the support — the team responded almost instantly, even on a Sunday, and jumped in to resolve our issues quickly and professionally. That kind of responsiveness is rare and so appreciated. Highly recommend Appstle if you’re looking for a reliable and powerful subscription solution!

Appstle is a solid, feature-rich app for managing subscriptions. It's flexible, easy to configure, and works great with Shopify. There was one feature we initially didn’t have access to, but their team really took the time to understand our business and ensured we had what we needed. Their support is fast, kind, and truly committed to helping you succeed. Highly recommended!

Adam was amazing in helping me with all my issues. Even things that I thought would be outside of their capabilities. Highly recommend and a fantastic support team.

Disappointing response to payment issues when customers change credit card details. After many many phone calls / web chats and attempts to get this resolved appstle and shopify have not done anyting to resolve this ongoing issue. So what happens is when a customer who is on a subscription plan needs to change their credit card for whatever reason (and has paid via "Shop Pay") due to the nature of Shop Pay their subscription fails and payment method cannot be updated (yes I have seen the instructions but they do not work). There is no workaround other than them deleting their subscription and starting again (Which may also not work due to the insidious nature of shop pay) So you will 100% loose customers in this situation, like we have! Appstle will say this is a Shopify issue and they have no control over shop pay but the fact is it affects their app in an extremely poor way and it needs to be resolved!

Always a great experience working with Appstle. A quality product and great support. Highly recommend!

We really like the app, and especially the support that is provided. Always available and easy to work with. Thank you so much.

Very happy with the service and support, as well as the fast assistance. What we were never able to do in PrestaShop, we managed to do in Shopify in just a few minutes.

Absolutely insane support from App team during migration. Speacially, Paul who managed to migrate subscription data from another app to Appstle. Thank you :)

We reached out to the customer support team with questions about subscription plan and Locksmith customization, and received an exceptionally kind and thorough response. Their clear explanation of how customer tags and status changes work helped us see how to implement similar logic in our own service. We really look up to their team and hope to build a support system as helpful and thoughtful as theirs.

Subscription platform works great for both the merchant and customers through the dedicated customer portal. Had a few questions and issues that are solved within minutes from the great support team on chat. Keep up the great work.

This app does what we need it to do, as advertised. Good user experience. App is well configured and user friendly. It integrates into Shopify liquid code seemlessly. Customer support is also excellent.

Our previous subscription app went offline and this app came highly recommended. We made the switch and the team at Appstle help us migrate our existing subs and activate an email sequence. They made the transition super easy and have been very helpful every step of the way.

The support team gave their all to solve my issue. Their dedication, responsiveness, and willingness to go the extra mile were truly impressive. Thanks to their hard work, my problem was resolved efficiently. Highly recommend!

The team were great. Nothing was too much trouble. We even got on a Google Meets Call to sort some things out and then when the major issue was sorted I had some small cosmetic issues which they quickly sorted out without any fuss. Really great customer service.

Great app and great customer service. They are quick to respond and helped me with some customizations. Very happy with this app and their team!

Great customer service. Setup takes some time to read through and understand the settings but all the information is there to easily do it yourself. Any time I've had a question there was a response from an actual person within a few minutes.

First off, the migration team is great. I migrated from ReCharge to Appstle. The only hiccups I had were on ReCharge's side. When I tried to add the Appstle team, ReCharge would deny them access. I had to manually create an API and share it with the support team (not a big deal). Also, you need to re-enable (or enable) Stripe payments. Outside of those external two things, everything on Appstle's side was great. Just use the chat function and they are very prompt to respond. If support person is unavailable, someone else picks up right where you left off and continues the process. Big thumbs up to the Appstle team for a smooth transition. Thank you.

Muhammad and his team have been very helpful, polite and responsive. I definitely recommend this app