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Customer reviews: Appstle℠ Subscriptions App

Develop by Appstle Inc.

Appstle’s Shopify Subscriptions app helps merchants automate recurring billing and manage subscriptions seamlessly. This review covers its features, pricing, and real user experiences to help you determine if it’s the right fit for your business.

Reviews (3,657)

Overall rating
4.9

What Merchants Think

The "Appstle℠ Subscriptions App" has received overwhelmingly positive feedback from merchants who appreciate its reliable functionality and powerful features. Users frequently commend its efficiency and adaptability, particularly highlighting the app's seamless integration with Shopify stores. Customer support is frequently praised, with numerous merchants expressing gratitude for the support team's swift and effective assistance with setup and customization issues. Overall, merchants are pleased with the value and performance Appstle brings to their businesses.

Key Strengths

  • Outstanding customer support, characterized by fast response times and expert guidance.
  • Ease of integration with existing Shopify stores and customized themes.
  • Wide range of features and customization options to suit different business needs.
  • High value and cost-effective, being noted as a worthwhile investment compared to competitor apps.
  • Efficiency in handling subscription services, improving business processes and boosting sales.

Common Concerns

  • Navigating app settings can be somewhat complex for some users.
  • Occasional delays or communication issues in complex support situations, although infrequent.
  • Language availability could be improved for non-English speaking merchants.

Final Thoughts

The "Appstle℠ Subscriptions App" is well-regarded for its robust features and exceptional customer service, elements that together serve to enhance business operations significantly. While there might be a slight learning curve in using the app and occasional communication hiccups, the overall consensus among merchants is that Appstle provides a superior and reliable subscription management solution. It's particularly praised for its comprehensive and responsive support, making it a highly recommended tool for merchants using Shopify.

QR8 Musical Solutions

May 31, 2025  on Shopify

We've been really impressed, the app is powerful and flexible - perfect for setting up and managing subscription models the way we need. Their support team is excellent: fast, responsive, and always helpful.

Terre Verdi Organic Skincare

May 31, 2025  on Shopify

I had a great experience with Kate. She helped me set up the app and port all subscriptions from the previous app. She was very fast and gave all answers to my questions. Within about an hour, we were all done! Thank you so much for making this so easy for me :)

Opti Water Filters

May 30, 2025  on Shopify

Brooks from customer service was really knowledgeable and patient, and the app provided some custom subscription features I was looking for and couldn't find in competitors. Plus, paid plans are really affordable and you can work with free plans for good amount of time until your subscriber base starts to grow. Great subscription app!

Tienda Borgatta

May 30, 2025  on Shopify

On support gave me the tools I needed to solve my problem. Like for example a loom link explaining me how can I gave the information they needed.

BearGrips

May 30, 2025  on Shopify

Everyone on their support team is great, they are quick to answer questions and help us navigate the app when issues arise. They have a lot of features, and give you time to grow into the next payment tiers. Highly recommend

Canyon Brewing

May 29, 2025  on Shopify

Had a little trouble figuring out how to add the pricing, but the help chat was really quick and super helpful.

dussl

May 29, 2025  on Shopify

Great experience so far – the team have been really helpful and friendly. Shoutout to Muhammad Hussain Qureshi for his work with getting the widget & 'manage subscription' account section live and customised. And thanks to the service team that are available to quickly answer questions. I feel that my business is set-up well with Appstle, and I'm excited to now grow subscription customer numbers.

Larudeba

May 29, 2025  on Shopify

App is great, simple and effective. The UI allows for customizations, additionally they have great support

Hello Wellness

May 29, 2025  on Shopify

Excellent customer service! I worked with Kate to get my subscription migrated, and it was a breeze. She handled everything flawlessly and troubleshooted any issues with ease. The app looks great too—clean, intuitive, and well-designed. I'm excited to keep using it!

Zilch

May 29, 2025  on Shopify

I have only just set the app up, so I can't comment further than set up and customer service yet. I have done a test and it does seem to be working well. I did a lot of research on the best subscription app to go with for a small business, and I love that this has a free or low cost option, even if I need to go up a level, it isn't a ridiculous jump in price and they don't take a percentage of the sales which is great! Set-up didn't work from just following the steps, it wasn't quite compatible with my store, but after chatting with the team, they were super helpful and Adam fixed the issue to get it to work. Kate from migration transfered the subscriptions quickly too. The widget is quite customisable which is great, it seamlessly fits with my brand. There were a lot of customisable settings to go through, it's great all the options you get in the free plan, along with reminder emails before the subscription comes out, which I think is very important. The portal looks quite good at first glance too. The only thing that free doesn't have is in the cart it doesn't show the subscription details, it just has the subscription price, but I think the subscription details show when you click through to payment. All in all, seems perfect for the price paid, and customer service has been above and beyond!

Empathy Herbal

May 29, 2025  on Shopify

Amazing app and excellent support! Big thanks to Sean and the whole team for being so helpful. I highly recommend this to anyone looking for a reliable subscription app on Shopify.

Better Bagels

May 29, 2025  on Shopify

Best shopify app experience yet, and i've been through a fair few! Incredible customer service, a small team of dedicated engineers that worked around my problem in a mind-boggling fast turnaround time. Couldn't recommend enough! Their app is feature-rich but intuitive. There's support if you have any issues along the way, but the onboarding is second to none. You won't stuff it up!

Pawever

May 28, 2025  on Shopify

I spent an embarrassingly long time comparing which subscription app to change to when I heard Yotpo was sun-setting it's product. I looked at many options, but ended up landing on Appstle. The other apps failed in one of two ways: they were greedy, taking a % of subscription revenue (which I must say is AWFUL once you scale) or looked dogsh*t with no customisability. Appstle is a great middle ground for both beginner stores and large enterprises with good functionality. The support is unreal too - they guided me with migration and every other time I had a question since they would respond in under a minute. I'm not even kidding. Go with appstle and don't look back.

Glamour Tribe Vinyl

May 28, 2025  on Shopify

Had an issue after installing the app, it worked the first month, but I must have messed up the coding somewhere on my website that affected the app working. Customer service fixed it right up for me quickly and easily.

Svidy Store

May 28, 2025  on Shopify

I had a problem with one of our orders. Brooks helped me to identify what was the issue with the order, what did the client do wrong during the order, than he suggested the best possible setup that solved this specific issue on the most convenient way both to us as a merchant and to the client as well. So thank you very much Brooks!

NileFinds

May 28, 2025  on Shopify

Very flexible support team. I asked for a specific feature that was not available at my plan level and they grant it to me. excellent customer support

Amfora

May 27, 2025  on Shopify

En fantastisk app som jag använder för prenumeration! Supporten är snabb och överlevererar genom att hjälpa mig med det jag behövde och dessutom översatte delar åt mig. Tack!

The TakeOver

May 27, 2025  on Shopify

Customer support was A1. Super quick response, and the agent Brooks fixed the issue for me. No work required on my end. Def recommend for business owners like me!

Ripper Paper

May 26, 2025  on Shopify

Customer service has been outstanding, and the migration from Yotpo was seamless. Thanks for your support.

Saya®

May 26, 2025  on Shopify

We migrated seamlessly from another subscriptions provider with the help of Axel and a very responsive support team. They answer all questions and guided me through the process over a day. Great service!

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