Appstle℠ Subscriptions App logo

Customer reviews: Appstle℠ Subscriptions App

Develop by Appstle Inc.

Reviews (4,182)

Overall rating
4.9

What Merchants Think

The "Appstle℠ Subscriptions App" has received overwhelmingly positive feedback from merchants who appreciate its reliable functionality and powerful features. Users frequently commend its efficiency and adaptability, particularly highlighting the app's seamless integration with Shopify stores. Customer support is frequently praised, with numerous merchants expressing gratitude for the support team's swift and effective assistance with setup and customization issues. Overall, merchants are pleased with the value and performance Appstle brings to their businesses.

Key Strengths

  • Outstanding customer support, characterized by fast response times and expert guidance.
  • Ease of integration with existing Shopify stores and customized themes.
  • Wide range of features and customization options to suit different business needs.
  • High value and cost-effective, being noted as a worthwhile investment compared to competitor apps.
  • Efficiency in handling subscription services, improving business processes and boosting sales.

Common Concerns

  • Navigating app settings can be somewhat complex for some users.
  • Occasional delays or communication issues in complex support situations, although infrequent.
  • Language availability could be improved for non-English speaking merchants.

Final Thoughts

The "Appstle℠ Subscriptions App" is well-regarded for its robust features and exceptional customer service, elements that together serve to enhance business operations significantly. While there might be a slight learning curve in using the app and occasional communication hiccups, the overall consensus among merchants is that Appstle provides a superior and reliable subscription management solution. It's particularly praised for its comprehensive and responsive support, making it a highly recommended tool for merchants using Shopify.

Brown's Natural Pet Store

Feb 20, 2025  on Shopify

Henry helped me with my upgrade and was super helpful, efficient and friendly. I have used the chat function twice now and always had excellent service.

Touch of OShea Natural Skincare

Feb 19, 2025  on Shopify

I am new to Appstle and worked with Jackson on my migration from my existing subscription provider. The assistance was top tier! I had lots of questions, he was very patient and thorough with his assistance. Many many thanks, looking forward to working with this application.

The Midnight Bookshelf

Feb 19, 2025  on Shopify

Appstle has been a great app addition to our store. We've been using it for a few years now and only had our first hiccup today which was resolved within moments when I contacted support chat. Fantastic customer support.

ClearTub

Feb 19, 2025  on Shopify

Appstle Subscriptions offers a fantastic set of features that make it both functional and easy to use. The customer service team goes above and beyond to ensure a smooth experience, responding promptly and professionally to any inquiries. A special shout-out to Max, who has been incredibly helpful in addressing our specific requests with efficiency and care. His dedication and expertise have truly made a difference in our experience. Highly recommended!

Lit Love Ltd.

Feb 19, 2025  on Shopify

The support team at Appstle is TOP NOTCH. They are super helpful and quick with response. Also, the platform has so many features and such competitive pricing. Don't bother doing research, I've done it for you and this is the best one out there right now!

Fresh Chef Frozen Meals

Feb 18, 2025  on Shopify

I hate doing reviews. BUT, these guys are simply legends. And it hasn't been a flash in the pan - they've been awesome from our initial sceptical testing (lasting 12 months) through to implementation and more importantly, ongoing customer service to help us continue building our product and growing our business (we've gone from $1m to $2m in sales with Appstle onboard... and ZERO hiccups from Appstle over our 18 month relationship). If your thinking of migrating, keep in mind that they will give you the food but may not spoon-feed it into your mouth... so stay on top of that process to ensure it meets your needs. Best move ever.. -Kerry from Fresh Chef Frozen Meals.

Jasper's Coffee

Feb 17, 2025  on Shopify

Excellent customer service. I have reached out a handful of times when encountering difficulties managing subscriptions. The team have always answered promptly and assisted in implementing required changes. The app offers customization the suits our customers needs. Would reccommend.

My Rose Shop

Feb 16, 2025  on Shopify

Taylor did an awesome & fast job at fixing the issues that other team members said they were not able to fix. Thank you so much Taylor! Awesome & quick customer service and support.

A Primitive Place

Feb 16, 2025  on Shopify

Great customer service! Setting it up can be confusing, but their detailed articles with pictures are beneficial. Their team helped me set up the codes to add widgets

Allure Home + Body

Feb 15, 2025  on Shopify

Great app so far and support has been very helpful! I've tried 3 other apps and they've been impossible to get any assistance with chat bots that don't have anyone behind them, just AI responses, so it was great to get actual help from someone at Appstle and they were very helpful! Thank you

KerWell

Feb 15, 2025  on Shopify

Très pratique pour la gestion des abonnements, avec un service disponible 24/7. Très réactifs. Merci !

You & Me Coffee Roasters

Feb 15, 2025  on Shopify

Great Tech Support! Walked me through migration and am really liking the new platform! Way to go guys! Keep up the Great Work!

Copenhagen Health Norge

Feb 14, 2025  on Shopify

Vi bruger denne Appstle til vores abonnementer og det er en rigtig fin løsning. Der er nogle funktioner, der ikke er optimal med fysiske produkter, men når man kontakter supporten får man virkelig brugbar hjælp med det samme. Er det mere teknisk løser supporten gerne problemet indenfor en uge, hvilket er hurtig og flot service.

SatietyNow

Feb 13, 2025  on Shopify

Recientemente instalé la app y hasta ahora todo marcha muy bien. El equipo de soporte técnico es rápido y eficiente. Espero grandes cosas de esta app.

Howling Flats Farm

Feb 13, 2025  on Shopify

I wanted to take a moment to express my sincere appreciation for the outstanding support I received from Jackson. I reached out with the vision of launching a Build-a-Box subscription model, and Jackson was not only engaging and knowledgeable but went above and beyond to assist me. His responsiveness, deep understanding of the platform, and willingness to go the extra mile—even seeking guidance from his manager—truly set him apart. Thanks to his support, I now have a much clearer path forward, and I’m even more excited about bringing my business idea to life. Please extend my gratitude to Jackson and the team. Exceptional service like this is what makes Appstle stand out, and I look forward to continuing to work with you all!

ExSeed Health

Feb 13, 2025  on Shopify

Couldn't helpful enough. No task is to big nor to small. Very friendly and accommodating with queries. I would fully recommend this product.

Primal Hair

Feb 12, 2025  on Shopify

Appstle's top tier in CS, user-friendly app, and dedicated team of 15 merchant success engineers (spread across 4 countries) worked hard to impress me. They helped me every step of the way in creating/developing a beautiful product subscription page 1, 3, 6, and 9 Bottle Bundle. Just got an order in. Amazing folks and technology. Appstle is integral to our success. Hats off to Brooks, Jackson, Sean professionals, and others I missed!

The Podium

Feb 12, 2025  on Shopify

Easy to create subscription plans. Helpline answered my question immediately with clear instructions.

CoolBark

Feb 12, 2025  on Shopify

La aplicación me ha ayudado bastante a completar mis ideas y el servicio al cliente fue rápido y eficaz

Southern Gaskets

Feb 12, 2025  on Shopify

Max and the team of merchant success engineers provided clear answers to my questions and quickly. We are just beginning using the app, but I feel great knowing that there is a dedicated team there to help me when I need it.

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