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Customer reviews: Appstle℠ Subscriptions App

Develop by Appstle Inc.

Appstle’s Shopify Subscriptions app helps merchants automate recurring billing and manage subscriptions seamlessly. This review covers its features, pricing, and real user experiences to help you determine if it’s the right fit for your business.

Reviews (4,133)

Overall rating
4.9

What Merchants Think

The "Appstle℠ Subscriptions App" has received overwhelmingly positive feedback from merchants who appreciate its reliable functionality and powerful features. Users frequently commend its efficiency and adaptability, particularly highlighting the app's seamless integration with Shopify stores. Customer support is frequently praised, with numerous merchants expressing gratitude for the support team's swift and effective assistance with setup and customization issues. Overall, merchants are pleased with the value and performance Appstle brings to their businesses.

Key Strengths

  • Outstanding customer support, characterized by fast response times and expert guidance.
  • Ease of integration with existing Shopify stores and customized themes.
  • Wide range of features and customization options to suit different business needs.
  • High value and cost-effective, being noted as a worthwhile investment compared to competitor apps.
  • Efficiency in handling subscription services, improving business processes and boosting sales.

Common Concerns

  • Navigating app settings can be somewhat complex for some users.
  • Occasional delays or communication issues in complex support situations, although infrequent.
  • Language availability could be improved for non-English speaking merchants.

Final Thoughts

The "Appstle℠ Subscriptions App" is well-regarded for its robust features and exceptional customer service, elements that together serve to enhance business operations significantly. While there might be a slight learning curve in using the app and occasional communication hiccups, the overall consensus among merchants is that Appstle provides a superior and reliable subscription management solution. It's particularly praised for its comprehensive and responsive support, making it a highly recommended tool for merchants using Shopify.

CodeHunt

Sep 19, 2025  on Shopify

Appstle provides the subscription needs of our store. Their customer support is top notch, quick, responsive and will dig in to resolve the issue.

Follicle Booster

Sep 19, 2025  on Shopify

Great app and amazing support! They helped me migrate from my old subscription app, and everything went super smoothly. Really happy with the experience so far!

Sainava

Sep 19, 2025  on Shopify

Very good support, they answer to your problems in under a minute and stay side by side with you until the problem you have has been fixed. I also had a problem and it has been fixed at the end. Max one of the best support workers. Would always recommend him.

Entera Skincare

Sep 18, 2025  on Shopify

We were using Yotpo's subscription program which was expensive and nearly as functional as the Appstle Subscription App. Because we've had such a good experience, we've also switched over to Appstle's Points & Rewards app as well. Customer service is quick to respond and works hard to make sure any issue I may run up again is handled swiftly. Onboarding was very easy as well. I can't recommend Appstle enough!

ShiftCatcher Canada

Sep 18, 2025  on Shopify

been very helpful to grow our business, staff is great polite and very quick to solve problems, i would surely recommend this app to everyone who is looking to grow their business

Butter & Batter

Sep 18, 2025  on Shopify

Great features on the app and the help desk is so quick to reasons and helped out with my questions. Great service. Highly recommend d.

Removely

Sep 18, 2025  on Shopify

Very great App and very great support. Really i have very specific requirements for my product page but the support answered fast and with high quality information. It helped a lot and saved time. Thank you

The Bread Queen

Sep 18, 2025  on Shopify

This is the first time I've setup a subscription site. Appstle quickly provided great support when setting up. Full of great features. Highly Recommended

Rugged Road Coffee

Sep 18, 2025  on Shopify

We have just changed over from the Shopify subscription app because we wanted more functionality for our customers. We have just successfully installed the Appstle subscription app (Business plan) with the help of the team from Appstle. The portal looks good, and is easy and simple to understand (we have limited products atm so we haven't set up build a box). Honestly, the Appstle team were awesome. I scheduled a call with the team to go through some questions I had and to make sure it was set up correctly before going live. They migrated my customers over, checked everything was in place and advised the steps I needed to take to finalise the change over. I'm not a Shopify expert so their help was invaluable. Shout out to Muhammad - he was the Appstle advisor I had the call with and he was fantastic! The team would also send me videos of exactly what I had to do when I had further questions. Thank you to the whole team for your amazing service and assistance! The team explained things clearly and I was impressed with how quickly someone responded to all of my emails (and there was alot!) - that's super important when you're trying to set something up seamlessly and promptly. Thanks again!

LEAHLANI

Sep 17, 2025  on Shopify

I can’t say enough good things about this customer service team! They are always available whenever I need support, and they go above and beyond not only answering my questions, but also reviewing my setting to catch and correct anything I might have missed. Their explanations are clear and easy to follow, often supported with screenshots that make each step simple to understand and fix. In today’s world of fast-moving technology and constant updates, it’s such a relief to connect with real people who are patient, kind, and genuinely helpful. This level of support makes such a difference, truly outstanding service!

Hooks & Tides Fishing Supplies

Sep 17, 2025  on Shopify

Really helped me set up the app; absolutely amazing. Would highly recommend Appsle Subscription App. Thanks again, great job

Smart Paws PR

Sep 16, 2025  on Shopify

I contact support via the app chat, and Sean help me resolve my concerns and guide me step by step. Excellent customer service, I give them 10/10

MuscleTech

Sep 16, 2025  on Shopify

Had an issue conflicting with my store theme. Alan did an amazing job troubleshooting and resolving the issue in a quick and timely manner.

SoulLumination

Sep 16, 2025  on Shopify

I am new to learning how to create and run my online store. Subscriptions seemed like an impossible offering to facilitate, but the tech support for this app went above and beyond in assisting me while setting it up. It was the first time in a long time that I have felt truly supported in my business.

The Magic of Somatic Money

Sep 15, 2025  on Shopify

I've engaged techie customer service twice with APPSTLE and both times has been swift, accurate, friendly and spot on. GREAT results. THANK YOU. I appreciate it. This gives me confidence to use your product.

Sweet Justice

Sep 15, 2025  on Shopify

Great app and incredibly speedy response time from support staff when troubleshooting - highly recommend!

Eat NiNis

Sep 15, 2025  on Shopify

We just started with Appstle and are using the Build-A-Box feature. So far it is going great. The customer service has been great - especially Alan - who helped us sort through some CSS to perfect our offering. So far would recommend Appstle as a lower cost option to subscription for boxes.

Wassi Nutrition

Sep 14, 2025  on Shopify

Warning – Stay Away I canceled my subscription, yet Appstle continued to charge my account and refused to issue a refund. Shopify directed me to contact them, but they still would not resolve the issue. This is unacceptable and shows very poor customer service. I strongly recommend staying away from this app to avoid the same problem.

Alf & Bet

Sep 14, 2025  on Shopify

The app suits us very well and works great. At the beginning we had a few minor technical issues, but support was always helpful and able to resolve the problems very quickly.

Sensistream

Sep 14, 2025  on Shopify

Très bonne expérience avec l'app et le support, ils sont toujours la dans la minute pour appliquer toutes les modifs qui sont nécessaires à votre boutique!

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