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Customer reviews: Subscription Plus

Reviews (217)

Overall rating
4.8

What Merchants Think

Overall, merchants express high satisfaction with "Subscription Plus". They appreciate the simplicity and efficiency of the app, which integrates seamlessly with their stores. Many users highlight the exceptional and responsive customer service, which has made setting up and customizing subscriptions straightforward. Despite a few issues with customization and occasional technical glitches, the app is generally considered a significant asset for store operations, especially considering its cost-effectiveness.

Key Strengths

  • Exceptional customer service and support.
  • Easy to install and use, even for non-technical users.
  • Seamless website integration with product pages.
  • Responsive to customization requests that align with brand design.

Common Concerns

  • Limited customization options for the visual appearance on product pages.
  • Some issues with setting up specific features like Prepaid subscriptions.
  • Occasional communication challenges with support.
  • Inconsistencies in app performance across different devices.

Final Thoughts

Subscription Plus is widely regarded as an excellent subscription management tool for merchants, largely due to its user-friendly design and outstanding customer support. While some areas have room for improvement, particularly in customization options, the app provides great value, especially given its cost-free model. Merchants looking for an efficient and supportive subscription solution will likely find "Subscription Plus" a worthy choice.

Pittsburgh Steel Apparel

Mar 21, 2024  on Shopify

All the other apps try to trick you with purchasing stuff and having trials, this one has lots of guides and stuff to help you out and isn't trying to scam you lol

MimiZen

Mar 07, 2024  on Shopify

This app has a great support team doing their best to find a solution that fits your business. They couldn´t find one for me, but I appreciate their dedication.

RCVR

Mar 01, 2024  on Shopify

The app is good use for my theme and the support team helped me make it live in my template.. friendly approach.

The Step Stool Chef

Feb 14, 2024  on Shopify

I had a great experience with Subscription Plus. Their support team is very responsive and helpful and they were able to accommodate my requests to better fit my store. The integration with Sky Pilot works seamlessly too.

Deviantkreations

Feb 04, 2024  on Shopify

Very easy to setup with the help of the team. Excited to see how this works for our shop going forward

Lazyghost

Feb 02, 2024  on Shopify

I have to say that it didn't work on the first try. But the customer support helped me make it work and now works fine. Probably needs more time to be developed in the backend options.

GimokaCoffeeUK

Jan 10, 2024  on Shopify

Great support from the team with free setup of their Subscription Plus product. They are happy to support in any way they can.

Sinergëtica OE

Dec 30, 2023  on Shopify

Estou iniciando agora com a Loja na Shopify e incluindo plano de assinatura, minha falta de experiência não foi um problema já que pude contar com o pronto atendimento do suporte da Subscription Plus. Dúvidas solucionadas de forma rápida e prática! Muito obrigada Amit e Deepa.

SO SWEATY OUTLET

Dec 14, 2023  on Shopify

Extremely happy with the outstanding level of detailed support received today. A market leading product and pricing structure with an experienced and highly supportive team of staff looking after you. No matter how many questions or queries i had they were resolved straight away with ease. thank you very much

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