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Customer reviews: Stocky

Develop by Shopify

Stocky is a powerful inventory management app designed for Shopify merchants to streamline stock control, forecasting, and reporting. Reading reviews helps you understand its real-world performance, strengths, and limitations before installing.

Reviews (200)

Overall rating
2.8

What Merchants Think

Merchants have mixed reviews on Stocky, highlighting notable frustrations with its performance and recent updates. While some find it useful for basic stock management tasks, many others express dissatisfaction due to persistent glitches, lack of certain functionalities, and poor customer support. The app appears to be helpful for some, yet many suggest it fails to meet the expectations of more comprehensive inventory management solutions.

Key Strengths

  • Effective basic functionality for stock management, such as receiving products and printing labels.
  • Cost-effective for eCommerce, especially for businesses not requiring a POS retail location.
  • Capable of directly linking to the 'cost price' and adjusting based on purchase orders.
  • Useful for generating purchase orders and product entry via a CSV import.

Common Concerns

  • Frequent glitches and an unintuitive workflow, especially after updates.
  • Inaccessibility of key features on mobile devices and limited functionality without a POS Pro subscription.
  • Lack of essential features like detailed permission settings, integration with accounting software, and customizable reporting.
  • Ineffective customer support and difficulty in resolving technical issues.
  • Locking of landed costs and stocktakes becoming problematic with the removal of certain functionalities.

Final Thoughts

Stocky shows potential for basic inventory management but struggles to satisfy many of its users due to ongoing technical issues and insufficient support. While it might work adequately for small scale operations, its limitations present significant drawbacks for larger businesses needing advanced features. Continuous improvements and developments might be necessary to restore its reputation among its user base.

Rhen's Nest Toy Shop

Jan 05, 2024  on Shopify

About to totally disconnect this app from my store. Ugh! Trying to get support, but Shopify won't answer questions and instead points me to Stocky but from all I can gather, Shopify and Stocky are one and the same. What the heck?

Cast Away Yarn Shop

Jan 03, 2024  on Shopify

I'm sure Stocky has some great features, but the one feature we need to use almost daily has zero functionality. We are unable to print labels after receiving products. This is an extremely BASIC thing for an inventory app to do . So we have to pay $35/month for an additional app to do this for our tiny business. I spent literally 8 hours on this today and got nowhere. They can blame Dymo all they want but in my opinion once you develop an app you should maintain it. Too bad Shopify bought this app so now there are no Stocky experts on hand to help solve issues. Thank for the "free" app Shopify (it comes free with Pro POS). We were really hoping upgrading to Pro would allow us to delete a few expensive apps, but alas, Pro doesn't add functionality to anything we pay for so we are just paying even *more* for a few basic features that Pro offers like holding sales and being able to do exchanges (eyeroll).

Motor City Anglers

Oct 17, 2023  on Shopify

Works great for receiving product with a bar code scanner, printing price label and generating purchase orders. Rarely had any down time

Whistler Oracle

Oct 10, 2023  on Shopify

App doesn't pick up all costs associated with some products rendering it completely useless for tracking inventory costs. In addition I spoke with someone at Shopify a couple months ago promising some sort of fix but haven't heard anything since.

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