What Merchants Think
Merchants have mixed reviews on Stocky, highlighting notable frustrations with its performance and recent updates. While some find it useful for basic stock management tasks, many others express dissatisfaction due to persistent glitches, lack of certain functionalities, and poor customer support. The app appears to be helpful for some, yet many suggest it fails to meet the expectations of more comprehensive inventory management solutions.
Key Strengths
- Effective basic functionality for stock management, such as receiving products and printing labels.
- Cost-effective for eCommerce, especially for businesses not requiring a POS retail location.
- Capable of directly linking to the 'cost price' and adjusting based on purchase orders.
- Useful for generating purchase orders and product entry via a CSV import.
Common Concerns
- Frequent glitches and an unintuitive workflow, especially after updates.
- Inaccessibility of key features on mobile devices and limited functionality without a POS Pro subscription.
- Lack of essential features like detailed permission settings, integration with accounting software, and customizable reporting.
- Ineffective customer support and difficulty in resolving technical issues.
- Locking of landed costs and stocktakes becoming problematic with the removal of certain functionalities.
Final Thoughts
Stocky shows potential for basic inventory management but struggles to satisfy many of its users due to ongoing technical issues and insufficient support. While it might work adequately for small scale operations, its limitations present significant drawbacks for larger businesses needing advanced features. Continuous improvements and developments might be necessary to restore its reputation among its user base.