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Customer reviews: Stocky

Develop by Shopify

Stocky is a powerful inventory management app designed for Shopify merchants to streamline stock control, forecasting, and reporting. Reading reviews helps you understand its real-world performance, strengths, and limitations before installing.

Reviews (209)

Overall rating
2.7

What Merchants Think

Merchants have mixed reviews on Stocky, highlighting notable frustrations with its performance and recent updates. While some find it useful for basic stock management tasks, many others express dissatisfaction due to persistent glitches, lack of certain functionalities, and poor customer support. The app appears to be helpful for some, yet many suggest it fails to meet the expectations of more comprehensive inventory management solutions.

Key Strengths

  • Effective basic functionality for stock management, such as receiving products and printing labels.
  • Cost-effective for eCommerce, especially for businesses not requiring a POS retail location.
  • Capable of directly linking to the 'cost price' and adjusting based on purchase orders.
  • Useful for generating purchase orders and product entry via a CSV import.

Common Concerns

  • Frequent glitches and an unintuitive workflow, especially after updates.
  • Inaccessibility of key features on mobile devices and limited functionality without a POS Pro subscription.
  • Lack of essential features like detailed permission settings, integration with accounting software, and customizable reporting.
  • Ineffective customer support and difficulty in resolving technical issues.
  • Locking of landed costs and stocktakes becoming problematic with the removal of certain functionalities.

Final Thoughts

Stocky shows potential for basic inventory management but struggles to satisfy many of its users due to ongoing technical issues and insufficient support. While it might work adequately for small scale operations, its limitations present significant drawbacks for larger businesses needing advanced features. Continuous improvements and developments might be necessary to restore its reputation among its user base.

Pomp & Co.

Dec 23, 2025  on Shopify

Sadly after using Stocky for 8 years it is now officially unusable. The forecasting feature was never the most accurate but still very useful. But now to it's completely useless. Remember in the early day's of Stocky when it was a private Australian company having a chat with Seb the app's creator and the service was awesome and the features worked great. Since Shopify took it over it's progressively got worse, they didn’t buy it to grow it. They bought it to neutralise it and bundle it.

Hooks Jiu-Jitsu

Dec 16, 2025  on Shopify

Terrible. Says it works with Shopify POS. Then you install it, wonder why it doesnt work - and realise its pushing you to upgrade to Shopify POS Pro at $89 per month. I have no idea why they wouldn't allow small businesses on Shopify to have access to the app for even the most basic inventory management.

Haus des Dampfes

Nov 21, 2025  on Shopify

Absolutely unusable for any real retail operation This app is completely useless for us. We run multiple stores with a large product catalog, and Stocky simply does not offer the basic functionality any serious retailer needs. First of all, there is no proper way for multiple staff members to perform inventory counts at the same time. No scanner app, no multi-user workflow, nothing. For a store with thousands of SKUs, this makes Stocky practically impossible to use. On top of that, there is no simple POS tile that lets staff receive or transfer stock directly. Everything must be processed through orders that need to be created in advance. This workflow is absurd. We deal with hundreds of orders every single day — following Stocky’s process would require hiring several extra employees just to manage stock adjustments. It’s the most inefficient setup I’ve ever seen. For anyone running an actual retail business with real inventory needs, this app is a complete waste of time. _ Für den Einzelhandel absolut unbrauchbar Diese App ist für uns komplett unbrauchbar. Wir betreiben mehrere Stores mit einem großen Produktsortiment, und Stocky bietet nicht einmal die grundlegendsten Funktionen, die ein ernsthafter Einzelhändler benötigt. Es gibt keinerlei Möglichkeit, Inventuren gleichzeitig von mehreren Mitarbeitern durchführen zu lassen. Keine Scanner-App, kein Multi-User-Workflow – nichts. Für einen Store mit tausenden Artikeln macht das Stocky praktisch unbenutzbar. Noch schlimmer: Es gibt keine einfache POS-Kachel, über die Mitarbeiter Ware direkt einbuchen oder umbuchen können. Stattdessen muss alles über vorher angelegte Bestellungen laufen. Dieser Prozess ist völlig absurd. Wir haben täglich hunderte Bestellungen – nach Stockys Vorgaben müsste ich mehrere zusätzliche Mitarbeiter einstellen, nur um Bestände anzupassen. Das ist der größte Unsinn überhaupt. Für jedes reale Einzelhandelsgeschäft mit echten Inventur- und Lagerprozessen ist diese App reine Zeitverschwendung.

Victoria met Albert

Oct 30, 2025  on Shopify

Great potential — completely neglected by Shopify Stocky has the potential to be a fantastic app, but it’s been completely abandoned. I was told it used to be a 3rd-party app that actually worked well before Shopify took it over — and sadly, they’ve done nothing to improve it. In fact, they’ve even removed some of the original features. If I were the original developer, I’d be heartbroken to see what it’s become. I’ve tried multiple times to integrate Stocky into my business, but it’s missing some really basic processes that make everyday use painfully slow and inefficient. There’s no way I could ask my team to work with it. I’ve ended up sticking with Google Sheets, which is far clearer, faster, and adaptable to my needs. Whenever I’ve contacted Shopify support about Stocky, they’ve known absolutely nothing about it. I had to push to reach two people who seemed to understand it slightly better — but even they couldn’t offer any real solutions. There’s a real gap in the market for what Stocky should be doing, but it seems it’s just not “glamorous" enough for Shopify to care about. A real loss.

303boards.com

Jul 24, 2025  on Shopify

DONT USE THIS APP! Just another Shopify example of spending time to teach staff how to use, and running your operations on, only for them to deprecate features you rely on. Their response is now for you to seek out another 3rd party and pay more money. FIND ANOTHER APP NOW SO YOU DONT WASTE YOUR TIME HERE.

Character.com

Jun 10, 2025  on Shopify

This is so frustrating, this app works well for us even with its flaws to enhance Shopifys POS limitations, but now functionality on Transfers is being moved from it and moved to Shopify Admin. I wouldn't mind if the changes were an upgrade on the app but we are losing functionality. Very Sad that development is not being put into a very useful app, and assuming that eventually all areas will be moved to Shopify Admin with limitations rather than just developing this app further.

Rosemary's Garden

May 06, 2025  on Shopify

Absolutely terrible. Suddenly we cannot access and it doesnt recognize our emails of logins.

Westwing

Apr 05, 2025  on Shopify

This app is not suitable for you if you have more than 100 products. It looks and functions like an app that was developed by a single person in a basement. It lacks many basic features, like a simple select all button. You can’t apply filters to anything. It becomes very slow when you add more products. Some pages take more than 30 seconds to load.

Phantasm Comics LLC

Apr 01, 2025  on Shopify

NEW UPDATE MAKES IT EVEN HARDER AND LONGER TO INPUT PRODUCT.....CHANGE IT BACK...DO YOU EVEN CONSULT WITH CUSTOMERS?? TERRIBLE...I ACTIVELY RECOMMEND PEOPLE DO NOT USE YOUR SERVICE...CHANGE MY MIND

Black Lava Vape

Mar 13, 2025  on Shopify

Why haven't you guys updated this app? It has so much potential but makes everything so much more difficult. To start, at least let Stocky have the same functionality as the Shopify PO's & Transfers. This app is so painful to use. Please, please, please update this app. Please make it better. It is so close. Why make this app so much more difficult to use with less functionality than the Shopify counterparts?? Please, will you look at all the reviews below and make some common sense changes? Reach out to the people using this app and ask for their input. Shopify POS could be an absolute beast if this app was fixed and improved on.

Delta Electronics Co. of LA, Inc.

Feb 26, 2025  on Shopify

I can't even view the product descriptions on the purchase order. This feature should just be a given. Every time support is contacted they just mirror my concerns and say they will pass it on to the developer. I thought Shopify was the developer and that is what I was doing?!?! Do Better.

SWWSupplies

Feb 24, 2025  on Shopify

There is no way to contact support.

SemilacUSA

Jan 31, 2025  on Shopify

Does not work

Hitched

Jan 21, 2025  on Shopify

Poorly optimized product. Doesn't balance to 0 when transferring inventory. Doesn't show products sometimes that are active. Barcode scanner only works in hidden option, not in line items. All this app did was make our inventory worse.

Ekzemfree.cz

Jan 05, 2025  on Shopify

Super unhappy this app is conditioned to POS Pro subscription. Shopify is not cheap on its own - and these simple calculations within the shopify environment should be included in the package. Also given it used to be included.

Wyndham Art Supplies

Dec 02, 2024  on Shopify

Frequently glitchy, and with an extremely unintuitive workflow. Trying to get support from shopify is also extremely difficult as most of their support staff isn't familiar with the app, and will pass you around or give you incorrect advice. The most recent update was a downgrade!

DR PACHANGA

Nov 15, 2024  on Shopify

I have been trying my very best to use Stocky for stocktake and it just doesnt work and it tells me its been outdated since 2 April 2024. bit confused, maybe it doesnt work

Clever Girl

Sep 27, 2024  on Shopify

One star, and wish it could be zero. Not efficent, lots of glitches, never any meaningful improvements. Like everything related to Shopify POS, it is overpriced, and underperforms. No customer service--every man for himself. Heed my warning, and AVOID.

Lori’s Kitchen Store

Sep 24, 2024  on Shopify

HELP. I have never used it for years because I can't even get it to link and set up. And regular Shopify Help has me on hold forever and has no idea. It won't see/find Dymo printer at all. Nothing. I need to give it permissions .. and there is no button to NOW allow Permission. Just sends you to INFO about permissions. And Shopify doesn't save the label you use in DYMO anywhere you can find it on your PC. Can someone help me set up Stocky. It should be easier than this. Please and thank you. Otherwise Stocky is of no use to us still.

MT Health GmbH

Sep 05, 2024  on Shopify

Completely exhausted with this app. Although uninstalled, it still ads stock quantities under product "Incoming" and messes with our inventory and stock count. I've tried uninstalling, reinstalling and have a set of tech guys to remove app intervention, with no luck. It's like Hotel California, you can get in anytime you want, but you can never leave.

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