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Customer reviews: Stocky

Develop by Shopify
<h3>What Merchants Think</h3> <p> Merchants have mixed reviews on Stocky, highlighting notable frustrations with its performance and recent updates. While some find it useful for basic stock management tasks, many others express dissatisfaction due to persistent glitches, lack of certain functionalities, and poor customer support. The app appears to be helpful for some, yet many suggest it fails to meet the expectations of more comprehensive inventory management solutions. </p> <h3>Key Strengths</h3> <ul> <li>Effective basic functionality for stock management, such as receiving products and printing labels.</li> <li>Cost-effective for eCommerce, especially for businesses not requiring a POS retail location.</li> <li>Capable of directly linking to the 'cost price' and adjusting based on purchase orders.</li> <li>Useful for generating purchase orders and product entry via a CSV import.</li> </ul> <h3>Common Concerns</h3> <ul> <li>Frequent glitches and an unintuitive workflow, especially after updates.</li> <li>Inaccessibility of key features on mobile devices and limited functionality without a POS Pro subscription.</li> <li>Lack of essential features like detailed permission settings, integration with accounting software, and customizable reporting.</li> <li>Ineffective customer support and difficulty in resolving technical issues.</li> <li>Locking of landed costs and stocktakes becoming problematic with the removal of certain functionalities.</li> </ul> <h3>Final Thoughts</h3> <p> Stocky shows potential for basic inventory management but struggles to satisfy many of its users due to ongoing technical issues and insufficient support. While it might work adequately for small scale operations, its limitations present significant drawbacks for larger businesses needing advanced features. Continuous improvements and developments might be necessary to restore its reputation among its user base. </p>

Reviews (261)

Overall rating
2.9

What Merchants Think

Merchants have mixed reviews on Stocky, highlighting notable frustrations with its performance and recent updates. While some find it useful for basic stock management tasks, many others express dissatisfaction due to persistent glitches, lack of certain functionalities, and poor customer support. The app appears to be helpful for some, yet many suggest it fails to meet the expectations of more comprehensive inventory management solutions.

Key Strengths

  • Effective basic functionality for stock management, such as receiving products and printing labels.
  • Cost-effective for eCommerce, especially for businesses not requiring a POS retail location.
  • Capable of directly linking to the 'cost price' and adjusting based on purchase orders.
  • Useful for generating purchase orders and product entry via a CSV import.

Common Concerns

  • Frequent glitches and an unintuitive workflow, especially after updates.
  • Inaccessibility of key features on mobile devices and limited functionality without a POS Pro subscription.
  • Lack of essential features like detailed permission settings, integration with accounting software, and customizable reporting.
  • Ineffective customer support and difficulty in resolving technical issues.
  • Locking of landed costs and stocktakes becoming problematic with the removal of certain functionalities.

Final Thoughts

Stocky shows potential for basic inventory management but struggles to satisfy many of its users due to ongoing technical issues and insufficient support. While it might work adequately for small scale operations, its limitations present significant drawbacks for larger businesses needing advanced features. Continuous improvements and developments might be necessary to restore its reputation among its user base.

Black Lava Vape

Mar 13, 2025  on Shopify

Why haven't you guys updated this app? It has so much potential but makes everything so much more difficult. To start, at least let Stocky have the same functionality as the Shopify PO's & Transfers. This app is so painful to use. Please, please, please update this app. Please make it better. It is so close. Why make this app so much more difficult to use with less functionality than the Shopify counterparts?? Please, will you look at all the reviews below and make some common sense changes? Reach out to the people using this app and ask for their input. Shopify POS could be an absolute beast if this app was fixed and improved on.

Delta Electronics Co. of LA, Inc.

Feb 26, 2025  on Shopify

I can't even view the product descriptions on the purchase order. This feature should just be a given. Every time support is contacted they just mirror my concerns and say they will pass it on to the developer. I thought Shopify was the developer and that is what I was doing?!?! Do Better.

SWWSupplies

Feb 24, 2025  on Shopify

There is no way to contact support.

SemilacUSA

Jan 31, 2025  on Shopify

Does not work

Hitched

Jan 21, 2025  on Shopify

Poorly optimized product. Doesn't balance to 0 when transferring inventory. Doesn't show products sometimes that are active. Barcode scanner only works in hidden option, not in line items. All this app did was make our inventory worse.

Ekzemfree.cz

Jan 05, 2025  on Shopify

Super unhappy this app is conditioned to POS Pro subscription. Shopify is not cheap on its own - and these simple calculations within the shopify environment should be included in the package. Also given it used to be included.

Wyndham Art Supplies

Dec 02, 2024  on Shopify

Frequently glitchy, and with an extremely unintuitive workflow. Trying to get support from shopify is also extremely difficult as most of their support staff isn't familiar with the app, and will pass you around or give you incorrect advice. The most recent update was a downgrade!

DR PACHANGA

Nov 15, 2024  on Shopify

I have been trying my very best to use Stocky for stocktake and it just doesnt work and it tells me its been outdated since 2 April 2024. bit confused, maybe it doesnt work

Clever Girl

Sep 27, 2024  on Shopify

One star, and wish it could be zero. Not efficent, lots of glitches, never any meaningful improvements. Like everything related to Shopify POS, it is overpriced, and underperforms. No customer service--every man for himself. Heed my warning, and AVOID.

Lori’s Kitchen Store

Sep 24, 2024  on Shopify

HELP. I have never used it for years because I can't even get it to link and set up. And regular Shopify Help has me on hold forever and has no idea. It won't see/find Dymo printer at all. Nothing. I need to give it permissions .. and there is no button to NOW allow Permission. Just sends you to INFO about permissions. And Shopify doesn't save the label you use in DYMO anywhere you can find it on your PC. Can someone help me set up Stocky. It should be easier than this. Please and thank you. Otherwise Stocky is of no use to us still.

MT Health GmbH

Sep 05, 2024  on Shopify

Completely exhausted with this app. Although uninstalled, it still ads stock quantities under product "Incoming" and messes with our inventory and stock count. I've tried uninstalling, reinstalling and have a set of tech guys to remove app intervention, with no luck. It's like Hotel California, you can get in anytime you want, but you can never leave.

Whittaker Mountaineering

Aug 13, 2024  on Shopify

Stocky is essentially useless for anything other than the most basic of functionality. No ability to see reports on when POs are due, no integration with Quickbooks or other accounting software, no ability to mass export or import POs, limited reporting functionality.... I could go on. It's disappointing that Shopify offers such a lackluster feature to fulfill a basic part of the retailer experience. UPDATE: They also have no workaround for multiple invoices per PO, which applies to over 70% of our orders, making their metrics for upcoming payments basically useless.

BAIN DE MER

Jul 16, 2024  on Shopify

Totally useless. We, as I assume most of businesses use POS on a tablet or phone. Stocky Inventory transfer does not appear to work on mobile devices. Only thing you can do is accept all products. - what if there are some products missing in the batch? You cannot accept partially or reject partially. There are buttons to reject or accept with inputs for editing the numbers of products to reject, but they are not functional. Only thing I can do on my POS mobile device is to accept all transfered products. Unable to use Stocky and I don't see any other apps that allow inventory transfer functionality. A huge issue in Shopify POS in my opinion. Please support mobile devices.

7th Dimension Games

Jul 07, 2024  on Shopify

With a price of Free, I guess I'm getting my money's worth.

Whittaker Mountaineering

Jun 06, 2024  on Shopify

Stocky is essentially useless for anything other than the most basic of functionality. No ability to see reports on when POs are due, no integration with Quickbooks or other accounting software, no ability to mass export or import POs, limited reporting functionality.... I could go on. It's disappointing that Shopify offers such a lackluster feature to fulfill a basic part of the retailer experience.

desray.co.za

Apr 23, 2024  on Shopify

This app has had the functionality that we needed and all of a sudden it no longer supports mobile devices. We have been using the app on Ipads for over a year and the latest update has killed that functionality. So annoying that we now need to find a new inventory management app. Looking at other reviews it appears that Stocky is on its way out.

Sasu’s

Apr 18, 2024  on Shopify

Stocky itself is excellent for a small business but it lacks one major thing: integration to Shopify and POS that would enable showing when product will be in stock again. I do not understand why this has not been developed in the 4 years:(( And someone might say that Shopify inventory/ Purchase orders does provide this feature but who on earth can manually type hundred order lines without mistakes plus the time it takes..

PP-Berlin

Mar 22, 2024  on Shopify

Can't use all features in the POS PRO app, contacted the support, but they are unwilling or unable to fix the problems. not recommended, if you use Shopify POS

I.Ma.Gi.N. Jewels

Jan 17, 2024  on Shopify

Bugs all the time and doesn't work on two of my location. We are paying monthly for this app and its not working. Looking for a new app to work with as this is a waist of money

Rhen's Nest Toy Shop

Jan 05, 2024  on Shopify

About to totally disconnect this app from my store. Ugh! Trying to get support, but Shopify won't answer questions and instead points me to Stocky but from all I can gather, Shopify and Stocky are one and the same. What the heck?

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