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Customer reviews: Stocky

Develop by Shopify
<h3>What Merchants Think</h3> <p> Merchants have mixed reviews on Stocky, highlighting notable frustrations with its performance and recent updates. While some find it useful for basic stock management tasks, many others express dissatisfaction due to persistent glitches, lack of certain functionalities, and poor customer support. The app appears to be helpful for some, yet many suggest it fails to meet the expectations of more comprehensive inventory management solutions. </p> <h3>Key Strengths</h3> <ul> <li>Effective basic functionality for stock management, such as receiving products and printing labels.</li> <li>Cost-effective for eCommerce, especially for businesses not requiring a POS retail location.</li> <li>Capable of directly linking to the 'cost price' and adjusting based on purchase orders.</li> <li>Useful for generating purchase orders and product entry via a CSV import.</li> </ul> <h3>Common Concerns</h3> <ul> <li>Frequent glitches and an unintuitive workflow, especially after updates.</li> <li>Inaccessibility of key features on mobile devices and limited functionality without a POS Pro subscription.</li> <li>Lack of essential features like detailed permission settings, integration with accounting software, and customizable reporting.</li> <li>Ineffective customer support and difficulty in resolving technical issues.</li> <li>Locking of landed costs and stocktakes becoming problematic with the removal of certain functionalities.</li> </ul> <h3>Final Thoughts</h3> <p> Stocky shows potential for basic inventory management but struggles to satisfy many of its users due to ongoing technical issues and insufficient support. While it might work adequately for small scale operations, its limitations present significant drawbacks for larger businesses needing advanced features. Continuous improvements and developments might be necessary to restore its reputation among its user base. </p>

Reviews (261)

Overall rating
2.9

What Merchants Think

Merchants have mixed reviews on Stocky, highlighting notable frustrations with its performance and recent updates. While some find it useful for basic stock management tasks, many others express dissatisfaction due to persistent glitches, lack of certain functionalities, and poor customer support. The app appears to be helpful for some, yet many suggest it fails to meet the expectations of more comprehensive inventory management solutions.

Key Strengths

  • Effective basic functionality for stock management, such as receiving products and printing labels.
  • Cost-effective for eCommerce, especially for businesses not requiring a POS retail location.
  • Capable of directly linking to the 'cost price' and adjusting based on purchase orders.
  • Useful for generating purchase orders and product entry via a CSV import.

Common Concerns

  • Frequent glitches and an unintuitive workflow, especially after updates.
  • Inaccessibility of key features on mobile devices and limited functionality without a POS Pro subscription.
  • Lack of essential features like detailed permission settings, integration with accounting software, and customizable reporting.
  • Ineffective customer support and difficulty in resolving technical issues.
  • Locking of landed costs and stocktakes becoming problematic with the removal of certain functionalities.

Final Thoughts

Stocky shows potential for basic inventory management but struggles to satisfy many of its users due to ongoing technical issues and insufficient support. While it might work adequately for small scale operations, its limitations present significant drawbacks for larger businesses needing advanced features. Continuous improvements and developments might be necessary to restore its reputation among its user base.

Elements Berkeley

Feb 06, 2025  on Shopify

app won't open - keep getting an error code!!

Shop Santé

Nov 22, 2024  on Shopify

Une app efficace pour les commerces de détails, mais impossible de restreindre les emplacements à des usagers spécifiques. Donc tout le monde peut jouer avec l’inventaire de tout le monde. Nous devrions pouvoir gérer les permissions par location, c’est un énorme blocage dans notre transition a Shopify POS.

Cyril R. Salter

Nov 04, 2024  on Shopify

Why does every update lower the functionality of the app?? - You now have to click edit on every PO to make updates (change it back!) - The new colour scheme does not let you easily differentiate between orders pending and received (change it back!) - When importing goods, sometimes you do not know the total landed costs until after all the import duties and taxes are paid. Stocky LOCKS the landed costs once goods are received. We need to be able to update shipping costs post order - to accurately see the Landed Costs (Please fix this as it is the most crucial part) -------------------------------------------------------------------- Reply 05/11/2024 In reply to the comment "you can click the Edit button on the top of a received purchase order to open up the option to adjust the shipping rates as needed." - the figures such as the margin and landed costs remain locked if you have already received the items, so this is not an acceptable solution. Please can you contact me directly to discuss improvements.

Cyril R. Salter

Sep 15, 2024  on Shopify

Why does every update lower the functionality of the app?? - You now have to click edit on every PO to make updates (change it back!) - The new colour scheme does not let you easily differentiate between orders pending and received (change it back!) - When importing goods, sometimes you do not know the total landed costs until after all the import duties and taxes are paid. Stocky LOCKS the landed costs once goods are received. We need to be able to update shipping costs post order - to accurately see the Landed Costs (Please fix this as it is the most crucial part)

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