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OCS WhatsApp Chat ‑Multi Agent logo

OCS WhatsApp Chat ‑Multi Agent

Develop by Shopify

$10

/ Month
Free plan available

Effortless WhatsApp chat integration for enhanced Shopify customer support.

Multi-agent support
Custom icons
Animation effects
Visibility controls
Size options
Customizable positioning
Sticky icon
Predefined messages

About OCS WhatsApp Chat ‑Multi Agent

Launched Jun 18, 2025

Categories

Built by Shopify

Address

8127 Mesa Dr, STE B206-141, Austin, TX, 78759, US

Website Support Portal Privacy policy Tutorial FAQ Document
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Description

Add a WhatsApp chat button to let customers message you instantly and get support.

OCS WhatsApp Chat - Multi Agent adds a customizable WhatsApp chat button to your Shopify store. Customers can message you directly through WhatsApp. Features include multi-agent support for different departments, customizable positioning (top/bottom, left/right), size options, animation effects, and desktop/mobile visibility controls, sticky WhatsApp Icon based on custom settings, Supports custom icons, predefined welcome messages. Perfect for live customer support and sales inquiries.

OCS WhatsApp Chat - Multi Agent adds a customizable WhatsApp chat button to your Shopify store. Customers can message you directly through WhatsApp. Features include multi-agent support for different departments, customizable positioning (top/bottom, left/right), size options, animation effects, and desktop/mobile visibility controls, sticky WhatsApp Icon based on custom settings, Supports custom icons, predefined welcome messages. Perfect for live customer support and sales inquiries. more
  • Multi Agent - Connect multiple WhatsApp numbers for different departments
  • Custom chat Icon, Position, size, CSS, and animate your WhatsApp button anywhere
  • Works perfectly on all devices with separate controls for Desktop & Mobile
  • Predefined WhatsApp message for chat & Predefined WhatsApp chat icons
  • Supports applying custom CSS to style the chat button to match the store

Pros

  • Effortless integration with Shopify for enhanced customer support
  • Supports multi-agent setup allowing different department connections
  • Customizable chat button positioning, size, and CSS for seamless store integration
  • Visible and functional across different devices with separate desktop and mobile controls
  • Predefined welcome messages streamline customer interaction
  • Custom icons and animation effects to enhance visual appeal

Cons

  • Potential for complex setup if multiple departments and customizations are needed
  • Limited customization might be available depending on store theme or CSS knowledge
  • The effectiveness of predefined messages can vary based on the customer inquiry type

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