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OCS WhatsApp Chat ‑Multi Agent logo

OCS WhatsApp Chat ‑Multi Agent

Develop by Shopify

$10

/ Month
Free plan available

Effortless WhatsApp chat integration for enhanced Shopify customer support.

Multi-agent support
Custom icons
Animation effects
Visibility controls
Size options
Customizable positioning
Sticky icon
Predefined messages

About OCS WhatsApp Chat ‑Multi Agent

Launched Jun 18, 2025

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Introduction Video

Description

Add a WhatsApp chat button to let customers message you instantly and get support.

OCS WhatsApp Chat - Multi Agent adds a customizable WhatsApp chat button to your Shopify store. Customers can message you directly through WhatsApp. Features include multi-agent support for different departments, customizable positioning (top/bottom, left/right), size options, animation effects, and desktop/mobile visibility controls, sticky WhatsApp Icon based on custom settings, Supports custom icons, predefined welcome messages. Perfect for live customer support and sales inquiries.

OCS WhatsApp Chat - Multi Agent adds a customizable WhatsApp chat button to your Shopify store. Customers can message you directly through WhatsApp. Features include multi-agent support for different departments, customizable positioning (top/bottom, left/right), size options, animation effects, and desktop/mobile visibility controls, sticky WhatsApp Icon based on custom settings, Supports custom icons, predefined welcome messages. Perfect for live customer support and sales inquiries. more
  • Multi Agent - Connect multiple WhatsApp numbers for different departments
  • Custom chat Icon, Position, size, CSS, and animate your WhatsApp button anywhere
  • Works perfectly on all devices with separate controls for Desktop & Mobile
  • Predefined WhatsApp message for chat & Predefined WhatsApp chat icons
  • Supports applying custom CSS to style the chat button to match the store

Pros

  • Effortless integration with Shopify for enhanced customer support
  • Supports multi-agent setup allowing different department connections
  • Customizable chat button positioning, size, and CSS for seamless store integration
  • Visible and functional across different devices with separate desktop and mobile controls
  • Predefined welcome messages streamline customer interaction
  • Custom icons and animation effects to enhance visual appeal

Cons

  • Potential for complex setup if multiple departments and customizations are needed
  • Limited customization might be available depending on store theme or CSS knowledge
  • The effectiveness of predefined messages can vary based on the customer inquiry type

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