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Customer reviews: SparkLayer B2B & Wholesale

Develop by SparkLayer

Reviews (253)

Overall rating
4.9

What Merchants Think

Merchants generally hold "SparkLayer B2B & Wholesale" in high regard. It receives widespread praise for its comprehensive features that make it a valuable tool for managing both B2B and retail operations within a single platform. Many users appreciate its affordability compared to other high-cost solutions and commend the exceptional customer support which often exceeds expectations. However, there are occasional issues related to technical glitches and support availability due to time zone differences.

Key Strengths

  • Comprehensive B2B and wholesale features on a budget.
  • Easy integration with Shopify and other systems.
  • Outstanding customer service and support team responsiveness.
  • Simplifies B2B sales, often uniting wholesale and retail operations on one platform.
  • Highly customizable and flexible for various business needs.

Common Concerns

  • Technical glitches that occasionally require expert attention.
  • Support availability challenges due to time zone differences.
  • Some features under development; occasionally lacking immediate solutions.
  • Complexity in setup and navigation for non-technical users.
  • Instances of documentation or support material gaps.

Final Thoughts

While "SparkLayer B2B & Wholesale" is celebrated for its robust features and value for money, it also presents some technical challenges that may require diligence in overcoming. Nevertheless, the app's high level of customizability and extraordinary support make it a strong contender for any business seeking to optimize its B2B operations on Shopify. It is particularly well-suited for businesses aiming to streamline wholesale processes efficiently and cost-effectively.

Topo B2B Canada

Mar 10, 2025  on Shopify

First the app works great with our B2B website. The wholesale customers and reps love it. There are extensive "helps docs" to assist me with customizing and learning how to use and set up the system. And even then if I have a question or concern the SparkLayer team is very helpful and attentive with my needs.

Rockmount

Feb 25, 2025  on Shopify

Great customer service! The team went over and above to help out an frustrating situation we were in. The app itself is great and easy to use once setup.

Mekisan ProStore

Feb 21, 2025  on Shopify

Top-Support Team die sofort helfen & auch gegebenfalls Anpassungen an dem Code vornehmen ohne ewiges hin und her diskutieren Die App an sich funktioniert auch einwandfrei - kann es nur jedem empfehlen!

TEAMM8 Australia

Feb 18, 2025  on Shopify

Great app that helps us manage our B2b business without the need to upgrade to Shopify Plus. Easy to use and they are always innovating. Thank you.

Mediworld Ltd

Feb 18, 2025  on Shopify

Onboarding was smooth and our queries were dealt with at every stage all the way through to launch (and post launch!). Platform has been set up nicely and looking forward to seeing B2B orders come in. Thanks to Cameron for his help.

sorex

Feb 13, 2025  on Shopify

Great App!!! Exactely what we needed, without programming something new in our shop. Price is super fair, AND the best is the support. Never had that supportive, responsive and professional support. Thanks Cameron.

EQUISK

Feb 06, 2025  on Shopify

Love SparkLayer, so many features for the price, it's quite incredible actually. And the support is 13/10 - Justas is always on hand to answer questions, super helpful and quick. Wow!! Thank you team, your ap has helped us grow our wholesale so well, especially as a small business which couldn't afford some of the expensive options out there. Highly highly recommend!!

Zanders & Co

Feb 02, 2025  on Shopify

Best product in class. Has allowed us to run wholesale and retail from one site properly without any workarounds to allow for software that doesn't do the job. SPARKLAYER works! Totally the best software and customer service of its kind A++++

Seven Cellars

Jan 30, 2025  on Shopify

It's a great app and does enable B2B sales. There are some mad quirks that need ironing out, though; > clicking the app in Shopify should open the dashboard immediately > Invoicing should be integrated rather than having to use yet another third party app > The store search function still isn't ready to use and is a huge hinderance for B2B stores with multiple products

Adventure Market

Jan 29, 2025  on Shopify

The team at Sparklayer have been extremely helpful during my trial period! They have gone above and beyond to help me setup and design my B2B store in an appealing and functional matter! This app has been a really great addition to my business :)

Rithum B2B Portal

Jan 15, 2025  on Shopify

Just a fantastic app. Well thought through and cleanly executed. Well done SparkLayer (proud to see such good tech coming from the UK too).

gllu espace pro

Jan 13, 2025  on Shopify

Super application qui permet de paramétrer le site B2B parfait. Le service technique est top et toutes les informations de paramétrage également.

Travel Posters

Jan 12, 2025  on Shopify

This app was a huge game changer for us. We quickly configured our site to behave as both a DTC and B2B site with simple and straightforward mechanisms. Their onboarding and technical support teams are super responsive and knowledgeable. Highly recommend this app.

Inspired Generations

Jan 05, 2025  on Shopify

Without sparklayer we would've had to pay thousands to offer B2B experience to customers. Appreciate the supportive service and intelligent offering.

Precishop.ch

Jan 01, 2025  on Shopify

Very good app in general and very good supportive team. They did always help us with the different problem we had. can only recommend.

Revatek

Dec 30, 2024  on Shopify

After exhaustive research, I chose Sparklayer for my Shopify store, and I couldn't be happier! Their B2B UI and shopping cart are the best I've found – easy to navigate yet incredibly sophisticated. Sparklayer's team went above and beyond with the initial setup, perfectly tailoring it to my needs. They were incredibly responsive to my requests for a few customizations and implemented them flawlessly. The customer service is truly outstanding. Every interaction has been prompt, professional, and helpful. The app itself is working flawlessly, and I love how customizable it is. I can easily configure it to match my brand and offer a seamless wholesale experience to my customers. Highly recommend Sparklayer to any Shopify merchant looking for a top-notch B2B solution!

Sykes Pickavant

Dec 22, 2024  on Shopify

I find the SparkLayer app quite simple to use, we import prices from Sage, as well as manually uploading price lists. You can layer price lists making it easy to manually price offers etc. contact from Customer Service is speedy if you have any issues or questions.

Kohv Eyewear

Dec 19, 2024  on Shopify

I have been so impressed with the responsiveness and support from the Sparklayer team. We have been a Sparklayer customer for over a year now. Dom is our Customer Success Manager and periodically checks in with us to make sure we are happy with our app experience. Recently we wanted to make several enhancements to our B2B site. Dom promptly setup a Zoom meeting so he could understand the request in detail and included Ben, a Support Engineer, who helped us understand our options and offered to execute these changes on our behalf. Our B2B site has been transformed for the better. Thank you to the Sparklayer team! Nate Founder - KOHV

Wilmot Harvey

Dec 15, 2024  on Shopify

Unbelievable App. We are a B2B business and to use Shopify Plus is a huge and extremely expensive step up from the lower plans, so when I found Spark Layer was purpose built for B2B businesses but at a fraction of the price of Shopify Plus, it was a no brainer. And it hasn't disappointed. Our customer's regularly tell us how much they love ordering products from our store compared to other stores. Also, their support is very good. If you have any suggestions or queries they are very quick to respond and genuinely care about what you are saying. Unbelievable app and company. Thanks for everything!

Eurosport Daytona

Dec 15, 2024  on Shopify

If you are looking to sell B2B or wholesale, Sparklayer is a must have. They gave us the ability to have a D2C & B2B all in one. Sparklayer integrates perfectly with your theme and looks the same. Their customer support is 2nd to none. They are amazing and very responsive. Best decision we made, was going with Sparklayer for our B2B sales.

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