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Customer reviews: SparkLayer B2B & Wholesale

Develop by SparkLayer

Reviews (274)

Overall rating
4.9

What Merchants Think

Merchants generally hold "SparkLayer B2B & Wholesale" in high regard. It receives widespread praise for its comprehensive features that make it a valuable tool for managing both B2B and retail operations within a single platform. Many users appreciate its affordability compared to other high-cost solutions and commend the exceptional customer support which often exceeds expectations. However, there are occasional issues related to technical glitches and support availability due to time zone differences.

Key Strengths

  • Comprehensive B2B and wholesale features on a budget.
  • Easy integration with Shopify and other systems.
  • Outstanding customer service and support team responsiveness.
  • Simplifies B2B sales, often uniting wholesale and retail operations on one platform.
  • Highly customizable and flexible for various business needs.

Common Concerns

  • Technical glitches that occasionally require expert attention.
  • Support availability challenges due to time zone differences.
  • Some features under development; occasionally lacking immediate solutions.
  • Complexity in setup and navigation for non-technical users.
  • Instances of documentation or support material gaps.

Final Thoughts

While "SparkLayer B2B & Wholesale" is celebrated for its robust features and value for money, it also presents some technical challenges that may require diligence in overcoming. Nevertheless, the app's high level of customizability and extraordinary support make it a strong contender for any business seeking to optimize its B2B operations on Shopify. It is particularly well-suited for businesses aiming to streamline wholesale processes efficiently and cost-effectively.

Airofit Wholesale

Sep 19, 2025  on Shopify

The core functions are fantastic and the help and support (Especially from Justas) has been outstanding, both in assistance with setup and ongoing issues.

Animal Service

Sep 19, 2025  on Shopify

Une équipe de support au top et une application Wholesale intuitive et personnalisable pour le commerce B2B et B2C sur la même plateforme Shopify. Grosse dédicace à Ben B., Aldas, Chris and Cameron !

Stock México

Sep 17, 2025  on Shopify

Sparklayer gives us everything we need to deliver a first-class B2B experience—clean UX, powerful features, and rock-solid reliability. Support is outstanding (shout-out to Dom, Daniel, Chris and Sparkie team)—every request gets a fast, helpful response. Highly recommend to any company looking to take their B2B to the next level

Vertere Berlin

Sep 16, 2025  on Shopify

We started as a D2C brand but as our B2B business got bigger, we were looking for an easy solution to build a B2B shop that could ideally mirror our D2C shop, had some additional features for B2B customers and wouldn't require manually creating and updating each product from our catalogue. We tried some other (much more expensive) programs/apps that could connect to our Shopify account but we found most of them rather complicated, not really intuitive to use and not really flexible when it came to adjusting to our needs. That's why we were super happy when we discovered SparkLayer because it has all the functions we were looking for, is very easy to use and implement and keeps on improving constantly, eg. when it comes to new functions. However, the best part is their customer service because they are super fast and helpful and came up with solutions for any issue or idea we had so far. As the B2B shop is like a mirror or layer on top of the D2C shop, sometimes SparkLayer requires some creative work arounds, for example when it comes to hiding certain content that should only be visible to D2C customers and we would also love to see some additional functions and improvements, for example when it comes to placing preorders for products that are not launched on our D2C website yet but overall, we are very happy with this app and can only recommend it!

Hawkinsport

Sep 16, 2025  on Shopify

Bit of a mixed bag with the integration and sync elements. The overlay is good when it works, the tutorials are excellent and the support is very good, however we have had multiple issues unfortunately, so I would only recommend if you have a super simple set up.

vetevo GmbH

Sep 10, 2025  on Shopify

Amazing app, covered exactly what we needed for the first stages of b2b and a lot of customizations are possible. Very helpful team, quick responses and super hands on. Highly recommend for everyone who wants to get a b2b store going.

Wild Animals

Sep 08, 2025  on Shopify

Great app, very customisable but also robust. Had all the features we needed to bring B2B Wholesale onto Shopify platform. Support is some of the best I received on Shopify. Would highly recommend.

Duffs4inc

Sep 05, 2025  on Shopify

As a newbie Shopify store owner, I needed a solution for our B2B requirements. After checking out all the apps and options, I found that SparkLayer was just what I was looking for! The onboarding process was super easy, and their support has been fantastic the whole way through. I definitely recommend SparkLayer to anyone thinking about Shopify and B2B sales.

Pure Country Weavers

Sep 05, 2025  on Shopify

We have partnered with SparkLayer for various stores. The experience has been outstanding in every way. The application is superb and meets our needs seamlessly for our B2B and Wholesale clients.

moroccantan

Sep 03, 2025  on Shopify

The whole team, especially Justas, has been incredible. With a major job for our team, their online chat support, as well as zoom support has been second to none and I couldn't recommend them more if you want to use a system like theirs for wholesale orders as well as Shopify. The system works just as they say and their setup and ongoing management is incredible.

Casa Costera Co.

Aug 29, 2025  on Shopify

10/10 experience with onboarding and daily use. Truly couldn't rec more. Daniel was a pleasure to work with!

Restorative Care of America, Inc.

Aug 26, 2025  on Shopify

The BEST B2B Platform on Shopify - Great Customer Support - If there were 10 stars, we would give them 10 stars.

Forward Notion, LLC

Aug 09, 2025  on Shopify

This is a great app. Our dealers couldn't be more pleased with how easy this made placing orders. SparkLayer customer support is on top of it and always quick to help customize our integration. Thanks for making a great app SparkLayer Team!

Hermle North America

Aug 06, 2025  on Shopify

We are using SparkLayer to power our new wholesale store using just Shopify (not Plus). Excellent and feature packed B2B solution for an affordable price. There is a learning curve for using some of the features but they have an extensive knowledgebase with tutorials and very helpful support staff. Highly recommend so far!

CompoCloset

Jul 21, 2025  on Shopify

So far the customer service for this app has been exceptional. Thank you to the whole team particularly Justas and Chris.

J B & D Company Ltd.

Jun 27, 2025  on Shopify

My client needed true b2b capabilities but could not justify the high cost of the Shopify plan for this kind of business. Sparklayer was recommended and they have been a joy to deal with. Super helpful, very hands on during startup and always available to help solve problems for my demanding client. Despite a significant time difference, support is very prompt. Really good people. Now if only it would integrate with Shopify POS....

Fun Squared Games (Wholesale)

Jun 17, 2025  on Shopify

Sparklayer is hands down the best B2B app I've used on Shopify. The setup and integration do take some effort, but it's absolutely worth it. The help documentation is excellent, the customization possibilities are virtually unlimited, and the support team is incredibly responsive and helpful. Once it's up and running, it delivers a seamless B2B experience. Highly recommend!

Stiefeld Boots

Jun 12, 2025  on Shopify

We love this app! It requires a little bit of knowledge, but they can fix everything! best b2b app out there!

FiberArt

May 30, 2025  on Shopify

We have been working with SparkLayer for several months now. The experience has been exceptional in every aspect. The application is outstanding and meets our requirements flawlessly for our B2B and Wholesale clients. The team is FANTASTIC to work with. The post-sale support has been superb. If you are in search of a reliable, well-designed B2B solution, I strongly recommend it!

tiemathletic

May 29, 2025  on Shopify

A highly recommended B2B solution for your Shopify store, simple integration and outstanding onboarding and customer support. Very user friendly for both store owners and trade customers. If you're looking for a B2B solution, then look no further than Sparklayer, you won't be disappointed!

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