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Customer reviews: SparkLayer B2B & Wholesale

Develop by SparkLayer

Reviews (248)

Overall rating
4.9

What Merchants Think

Merchants generally hold "SparkLayer B2B & Wholesale" in high regard. It receives widespread praise for its comprehensive features that make it a valuable tool for managing both B2B and retail operations within a single platform. Many users appreciate its affordability compared to other high-cost solutions and commend the exceptional customer support which often exceeds expectations. However, there are occasional issues related to technical glitches and support availability due to time zone differences.

Key Strengths

  • Comprehensive B2B and wholesale features on a budget.
  • Easy integration with Shopify and other systems.
  • Outstanding customer service and support team responsiveness.
  • Simplifies B2B sales, often uniting wholesale and retail operations on one platform.
  • Highly customizable and flexible for various business needs.

Common Concerns

  • Technical glitches that occasionally require expert attention.
  • Support availability challenges due to time zone differences.
  • Some features under development; occasionally lacking immediate solutions.
  • Complexity in setup and navigation for non-technical users.
  • Instances of documentation or support material gaps.

Final Thoughts

While "SparkLayer B2B & Wholesale" is celebrated for its robust features and value for money, it also presents some technical challenges that may require diligence in overcoming. Nevertheless, the app's high level of customizability and extraordinary support make it a strong contender for any business seeking to optimize its B2B operations on Shopify. It is particularly well-suited for businesses aiming to streamline wholesale processes efficiently and cost-effectively.

FiberArt

May 30, 2025  on Shopify

We have been working with SparkLayer for several months now. The experience has been exceptional in every aspect. The application is outstanding and meets our requirements flawlessly for our B2B and Wholesale clients. The team is FANTASTIC to work with. The post-sale support has been superb. If you are in search of a reliable, well-designed B2B solution, I strongly recommend it!

tiemathletic

May 29, 2025  on Shopify

A highly recommended B2B solution for your Shopify store, simple integration and outstanding onboarding and customer support. Very user friendly for both store owners and trade customers. If you're looking for a B2B solution, then look no further than Sparklayer, you won't be disappointed!

WA Dog Grooming Supplies

May 23, 2025  on Shopify

Great app but it really needs to also have integration with Shopify POS for those who also run a physical store where both retail and wholesale customers come inshore to buy.

Flagsource Unlimited

May 15, 2025  on Shopify

this app has helped us to work seemlessly with our B2B clients. the team, especially Ben B have been very responsive and helpful. they have also moved very quickly on suggested improvements. i only wish more 3rd party apps worked with such diligence as these folks.

NEGOTIA Leather

May 13, 2025  on Shopify

Outstanding solution if you wish to apply B2B functionality to your Shopify store. Once you get your head around how it works its flawless and robust. The Sparklayer team are constantly there for you providing solutions at every hurdle. I wouldnt hesitate to recommend this to anyone looking for a B2B solution..

B2B kaffemik

May 08, 2025  on Shopify

a bit complicated to install but the Helpdesk is really quick and helpful. a lot of features possible to provide a good costumer experience for my Webshop costumers.

mclaggan+co B2B

May 08, 2025  on Shopify

With Shopify Plus being prohibitively expensive for small businesses, this is the simplest and best B2B Shopify solution for us. The support has been top notch, too.

Hammont

May 06, 2025  on Shopify

super helpful on barding team really above and beyond great solution for those who want to kkeep wholesale living within retail website. easy to use flexible settings

JQV Gems

May 06, 2025  on Shopify

Sparklayer is the best option when looking to incorporate B2B functionality into your Shopify store. It's easy to use, support is extremely quick and we've never had an issue. A little tip: I would recommend having a developer on hand to help tweak the system to your needs, not everything is achievable through the app, but with some custom code you are good to go!

EngineeredNutrition.US

Apr 24, 2025  on Shopify

Hands down, one of the best apps I've used for my store. For months, I struggled to find a wholesale app that actually worked the way I needed. I tried several options like Wholesale Pricing Discount B2B, Sami, BSS B2B & Wholesale Solution, and Wholesale Gorilla. While they worked to some extent, they all required my customers to take extra steps—like creating separate wholesale logins or navigating different product pages—which led to confusion and constant issues, especially on mobile. I had customers calling daily with complaints. Then I found SparkLayer. I did run into some initial issues, but their support team, especially Cameron, was incredible. He got on a call with me right away, kept me updated daily, and worked through a tough problem until everything was running perfectly. The app now runs seamlessly, my wholesale customers have an easy experience, and I haven’t had a single complaint since. If you’re looking for a smooth, reliable wholesale solution with top-tier support, I can’t recommend SparkLayer enough—10/10 stars.

Fandango Retail Europe

Apr 15, 2025  on Shopify

Ger mycket bra B2B support i vår shop. Fungerar perfekt för våra behov. Support är väldigt bra och snabba på att lösa de problem och anpassningar vi behöver.

EUROMIC B2B

Apr 10, 2025  on Shopify

Strong B2B App that helps with many different aspects of the B2B sales. Different pricing related to customers groups, sales agent ordering and much more. Also very strong support that is helpfull with all aspects.

Jackson USA

Apr 09, 2025  on Shopify

The SparkLayer App has exceeded my expectations, offering a variety of useful features that automate many tasks. I can't imagine our site without SparkLayer. Each team member has excellent knowledge and is always ready to help promptly whenever I make a request. Most importantly, they are kind and patient, especially as I navigate my way through Shopify site development as a newcomer. This has been the best customer support experience I've had in a long time. No doubt, they deserve 10+ Star Rating

Topo B2B Canada

Mar 10, 2025  on Shopify

First the app works great with our B2B website. The wholesale customers and reps love it. There are extensive "helps docs" to assist me with customizing and learning how to use and set up the system. And even then if I have a question or concern the SparkLayer team is very helpful and attentive with my needs.

Rockmount

Feb 25, 2025  on Shopify

Great customer service! The team went over and above to help out an frustrating situation we were in. The app itself is great and easy to use once setup.

Mekisan ProStore

Feb 21, 2025  on Shopify

Top-Support Team die sofort helfen & auch gegebenfalls Anpassungen an dem Code vornehmen ohne ewiges hin und her diskutieren Die App an sich funktioniert auch einwandfrei - kann es nur jedem empfehlen!

TEAMM8 Australia

Feb 18, 2025  on Shopify

Great app that helps us manage our B2b business without the need to upgrade to Shopify Plus. Easy to use and they are always innovating. Thank you.

Mediworld Ltd

Feb 18, 2025  on Shopify

Onboarding was smooth and our queries were dealt with at every stage all the way through to launch (and post launch!). Platform has been set up nicely and looking forward to seeing B2B orders come in. Thanks to Cameron for his help.

sorex

Feb 13, 2025  on Shopify

Great App!!! Exactely what we needed, without programming something new in our shop. Price is super fair, AND the best is the support. Never had that supportive, responsive and professional support. Thanks Cameron.

EQUISK

Feb 06, 2025  on Shopify

Love SparkLayer, so many features for the price, it's quite incredible actually. And the support is 13/10 - Justas is always on hand to answer questions, super helpful and quick. Wow!! Thank you team, your ap has helped us grow our wholesale so well, especially as a small business which couldn't afford some of the expensive options out there. Highly highly recommend!!

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