Reviews: SparkLayer B2B & Wholesale

Customer reviews: SparkLayer B2B & Wholesale

Reviews (251)

Overall rating

4.8

5

68
4

5
3
2

1
1

2

What Merchants Think

Merchants generally hold "SparkLayer B2B & Wholesale" in high regard. It receives widespread praise for its comprehensive features that make it a valuable tool for managing both B2B and retail operations within a single platform. Many users appreciate its affordability compared to other high-cost solutions and commend the exceptional customer support which often exceeds expectations. However, there are occasional issues related to technical glitches and support availability due to time zone differences.

Key Strengths

Comprehensive B2B and wholesale features on a budget.
Easy integration with Shopify and other systems.
Outstanding customer service and support team responsiveness.
Simplifies B2B sales, often uniting wholesale and retail operations on one platform.
Highly customizable and flexible for various business needs.

Common Concerns

Technical glitches that occasionally require expert attention.
Support availability challenges due to time zone differences.
Some features under development; occasionally lacking immediate solutions.
Complexity in setup and navigation for non-technical users.
Instances of documentation or support material gaps.

Final Thoughts

While "SparkLayer B2B & Wholesale" is celebrated for its robust features and value for money, it also presents some technical challenges that may require diligence in overcoming. Nevertheless, the app's high level of customizability and extraordinary support make it a strong contender for any business seeking to optimize its B2B operations on Shopify. It is particularly well-suited for businesses aiming to streamline wholesale processes efficiently and cost-effectively.

Seven Cellars

Jan 30, 2025 on Shopify

It's a great app and does enable B2B sales. There are some mad quirks that need ironing out, though; > clicking the app in Shopify should open the dashboard immediately > Invoicing should be integrated rather than having to use yet another third party app > The store search function still isn't ready to use and is a huge hinderance for B2B stores with multiple products

Inspired Generations

Jan 05, 2025 on Shopify

Without sparklayer we would've had to pay thousands to offer B2B experience to customers. Appreciate the supportive service and intelligent offering.

Sykes Pickavant

Dec 22, 2024 on Shopify

I find the SparkLayer app quite simple to use, we import prices from Sage, as well as manually uploading price lists. You can layer price lists making it easy to manually price offers etc. contact from Customer Service is speedy if you have any issues or questions.

Scott Hawaii

Dec 02, 2024 on Shopify

Found this app when the B2B we were using was not up to par. We are on the basic plan and I don't think you can find a better B2B solution for the price. Setup was fairly easy but customer support was there for whatever we needed.

Casagin

Jul 03, 2024 on Shopify

Non ci sono ancora tutte le opzioni che vorremmo però sappiamo che sono in sviluppo. Per ora l'app ci permette di offrire il 90% dei servizi/funzionalità che vorremmo. Il servizio di assistenza è ottimo. Grazie !