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Customer reviews: SparkLayer B2B & Wholesale

Develop by SparkLayer

Reviews (257)

Overall rating
4.9

What Merchants Think

Merchants generally hold "SparkLayer B2B & Wholesale" in high regard. It receives widespread praise for its comprehensive features that make it a valuable tool for managing both B2B and retail operations within a single platform. Many users appreciate its affordability compared to other high-cost solutions and commend the exceptional customer support which often exceeds expectations. However, there are occasional issues related to technical glitches and support availability due to time zone differences.

Key Strengths

  • Comprehensive B2B and wholesale features on a budget.
  • Easy integration with Shopify and other systems.
  • Outstanding customer service and support team responsiveness.
  • Simplifies B2B sales, often uniting wholesale and retail operations on one platform.
  • Highly customizable and flexible for various business needs.

Common Concerns

  • Technical glitches that occasionally require expert attention.
  • Support availability challenges due to time zone differences.
  • Some features under development; occasionally lacking immediate solutions.
  • Complexity in setup and navigation for non-technical users.
  • Instances of documentation or support material gaps.

Final Thoughts

While "SparkLayer B2B & Wholesale" is celebrated for its robust features and value for money, it also presents some technical challenges that may require diligence in overcoming. Nevertheless, the app's high level of customizability and extraordinary support make it a strong contender for any business seeking to optimize its B2B operations on Shopify. It is particularly well-suited for businesses aiming to streamline wholesale processes efficiently and cost-effectively.

Forward Notion, LLC

Aug 09, 2025  on Shopify

This is a great app. Our dealers couldn't be more pleased with how easy this made placing orders. SparkLayer customer support is on top of it and always quick to help customize our integration. Thanks for making a great app SparkLayer Team!

Hermle North America

Aug 06, 2025  on Shopify

We are using SparkLayer to power our new wholesale store using just Shopify (not Plus). Excellent and feature packed B2B solution for an affordable price. There is a learning curve for using some of the features but they have an extensive knowledgebase with tutorials and very helpful support staff. Highly recommend so far!

Crystal Heaven London

Aug 05, 2025  on Shopify

A fantastic app thats affordable and super easy to use.

TLF Online Shop

Aug 01, 2025  on Shopify

Great app, awesome support!

ISSADA Cosmeceuticals

Jul 21, 2025  on Shopify

Quick and Efficient Customer Support

CompoCloset

Jul 21, 2025  on Shopify

So far the customer service for this app has been exceptional. Thank you to the whole team particularly Justas and Chris.

Youlavie

Jul 15, 2025  on Shopify

Sehr guter und schneller Support.

IODUS

Jul 10, 2025  on Shopify

A super practical application and a sub-board team at the top!

Ecobean

Jul 09, 2025  on Shopify

Wonderful! Thank you so much! Best wishes

J B & D Company Ltd.

Jun 27, 2025  on Shopify

My client needed true b2b capabilities but could not justify the high cost of the Shopify plan for this kind of business. Sparklayer was recommended and they have been a joy to deal with. Super helpful, very hands on during startup and always available to help solve problems for my demanding client. Despite a significant time difference, support is very prompt. Really good people. Now if only it would integrate with Shopify POS....

Fun Squared Games (Wholesale)

Jun 17, 2025  on Shopify

Sparklayer is hands down the best B2B app I've used on Shopify. The setup and integration do take some effort, but it's absolutely worth it. The help documentation is excellent, the customization possibilities are virtually unlimited, and the support team is incredibly responsive and helpful. Once it's up and running, it delivers a seamless B2B experience. Highly recommend!

Envodrive

Jun 13, 2025  on Shopify

Stiefeld Boots

Jun 12, 2025  on Shopify

We love this app! It requires a little bit of knowledge, but they can fix everything! best b2b app out there!

Palbea

Jun 03, 2025  on Shopify

Great support!

FiberArt

May 30, 2025  on Shopify

We have been working with SparkLayer for several months now. The experience has been exceptional in every aspect. The application is outstanding and meets our requirements flawlessly for our B2B and Wholesale clients. The team is FANTASTIC to work with. The post-sale support has been superb. If you are in search of a reliable, well-designed B2B solution, I strongly recommend it!

tiemathletic

May 29, 2025  on Shopify

A highly recommended B2B solution for your Shopify store, simple integration and outstanding onboarding and customer support. Very user friendly for both store owners and trade customers. If you're looking for a B2B solution, then look no further than Sparklayer, you won't be disappointed!

Flagsource Unlimited

May 15, 2025  on Shopify

this app has helped us to work seemlessly with our B2B clients. the team, especially Ben B have been very responsive and helpful. they have also moved very quickly on suggested improvements. i only wish more 3rd party apps worked with such diligence as these folks.

NEGOTIA Leather

May 13, 2025  on Shopify

Outstanding solution if you wish to apply B2B functionality to your Shopify store. Once you get your head around how it works its flawless and robust. The Sparklayer team are constantly there for you providing solutions at every hurdle. I wouldnt hesitate to recommend this to anyone looking for a B2B solution..

B2B kaffemik

May 08, 2025  on Shopify

a bit complicated to install but the Helpdesk is really quick and helpful. a lot of features possible to provide a good costumer experience for my Webshop costumers.

mclaggan+co B2B

May 08, 2025  on Shopify

With Shopify Plus being prohibitively expensive for small businesses, this is the simplest and best B2B Shopify solution for us. The support has been top notch, too.

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