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Customer reviews: SparkLayer B2B & Wholesale

Develop by Shopify

Reviews (314)

Overall rating
4.8

What Merchants Think

Merchants generally hold "SparkLayer B2B & Wholesale" in high regard. It receives widespread praise for its comprehensive features that make it a valuable tool for managing both B2B and retail operations within a single platform. Many users appreciate its affordability compared to other high-cost solutions and commend the exceptional customer support which often exceeds expectations. However, there are occasional issues related to technical glitches and support availability due to time zone differences.

Key Strengths

  • Comprehensive B2B and wholesale features on a budget.
  • Easy integration with Shopify and other systems.
  • Outstanding customer service and support team responsiveness.
  • Simplifies B2B sales, often uniting wholesale and retail operations on one platform.
  • Highly customizable and flexible for various business needs.

Common Concerns

  • Technical glitches that occasionally require expert attention.
  • Support availability challenges due to time zone differences.
  • Some features under development; occasionally lacking immediate solutions.
  • Complexity in setup and navigation for non-technical users.
  • Instances of documentation or support material gaps.

Final Thoughts

While "SparkLayer B2B & Wholesale" is celebrated for its robust features and value for money, it also presents some technical challenges that may require diligence in overcoming. Nevertheless, the app's high level of customizability and extraordinary support make it a strong contender for any business seeking to optimize its B2B operations on Shopify. It is particularly well-suited for businesses aiming to streamline wholesale processes efficiently and cost-effectively.

Hadley Pollet

Jan 27, 2026  on Shopify

Texsolvshop

Jan 27, 2026  on Shopify

Great support!

Skin Virtue

Jan 26, 2026  on Shopify

great add with great service

Beta Outdoor Sports

Jan 23, 2026  on Shopify

Works great with Shopify and Brightpearl. They're always on hand to give support.

Yamann

Jan 22, 2026  on Shopify

100%!

Johnny B. Hair Care

Jan 19, 2026  on Shopify

Been loving Sparklayer so far! Their support is fantastic, from the very beginning stages of researching which app works best for my store, to complete set up. This app makes a huge upgrade for my b2b customers shopping experience than my last website/setup.

High Creek

Jan 15, 2026  on Shopify

Nkuku Trade

Jan 08, 2026  on Shopify

Support team are great, quick to respond and action. The app itself is exactly what we need for our B2B store.

Lion Wholesale

Jan 06, 2026  on Shopify

We haven't launched it officially yet, but in the course of set up they have been very responsive, fast and adjusted a few things for me and fixed one of my mistakes. So far, impressed.

Polar Embassy

Jan 02, 2026  on Shopify

We've been using SparkLayer as the B2B version of our D2C website for about a year, and it's fantastic. The support team is crazy fast, and their documentation is really helpful. Happy to recommend them!

Moonlight Makers Wholesale

Jan 02, 2026  on Shopify

Angie was very helpful with a timely issue. I much appreciate her quick response and resolution of my issue. So far this app has been great, and if I've had a problem, it's been fixed immediately. Highly recommend.

Ultimate Car Window Shades

Dec 21, 2025  on Shopify

The onboarding process was very simple and I am a complete novice when it comes to anything web dev. Simple integration. I think the stock count features are very helpful and being able to set rules around minimum order value for cetain tiers is an excellent feature.

Kindred Mugs

Dec 21, 2025  on Shopify

Great product! Really clever B2B tool and does exactly what we require.

Bio-Well

Dec 17, 2025  on Shopify

Good app. Works well. Good support. Sales agent add-on is quite helpful.

Ergonofis

Dec 17, 2025  on Shopify

Customer service is really quick and helpful. The app is also easy to use. Fully recommend!

Jadu Beauty

Dec 16, 2025  on Shopify

works well, great on-boarding system.

Blue Collar Mercantile

Dec 15, 2025  on Shopify

The support provided for their product is above and beyond. They worked very hard to not only implement a solution I needed for our store, but also took the time to show me how it was solved. I appreciate that kind of service that includes not only the solution, but showing the work aslo. Thank you all at Sparklayer!

Cleaning Product Store

Dec 12, 2025  on Shopify

Some of the best customer service I have experienced. Set up was easy and any on-going issues are invesigated and fixed promptly.

Hits Wholesale

Dec 12, 2025  on Shopify

This is by far the best wholesale app. I heavily researched the top 5 wholesale apps, and demoed a few, and ended up on this one. So glad I did. It has all of the features you could need, the others were quite limited. But we're very happy with SparkLayer. Now for the support, which is absolutely amazing. Within 24 hours of downloading the app they are reaching out to you to ask if they can help you get it set up and to please schedule an onboarding call. And they will set it up on any theme, and very fast--less than a day. They also respond to any issues you have almost immediately. I've never come across an app where the app creators are so proactive to try to help you and reach out to you to schedule onboarding. If the support for every app were like this, it would be amazing. They helped with many issues, and would even follow up to ask if there was anything else we needed. Just absolute top notch support. Shout out to Daniel, our main point of contact and onboarder. And they NEVER asked me to leave a review. Not once. Almost every other app helps you fix some tiny issue and then hounds you for days about leaving a review and mentioning their name, which is SO tacky. That's why these mediocre apps have so many 5 star reviews. Daniel, or anyone else, 100% did not do that. My reviews is long because I was that impressed by their support. They should be a model to how every other app should structure their support. Fast, effective, proactive, and not helping you just so you'll leave a 5 star review and falsely pump up their rating. It's discrediting the entire Shopify review system and makes it hard to find a good app. These guys are the real deal.

Turkish T

Dec 10, 2025  on Shopify

The support team has been extremely helpful and quick to assist whenever questions come up. We’re very happy with our experience with SparkLayer so far.

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