poor experience using the app, and poor customer support. expensive plans and greedy company. Most positive ratings are fake. Never got to use SMS functions nor got to use the Green Tick. Fraud company Fraud person Sunil Sethi.

One of the worst support team . Till the time you board on their platform , all help is there for asking . Thereafter no one bothers to solve your issues . Avoid

Disappointed and Frustrated I had been using this WhatsApp automation app for a long time, but it’s just not worth it anymore. On top of that, they suddenly hiked the prices without any prior notice. It feels like a complete money grab. Really disappointed with how this platform has gone downhill. Total waste of money.

I had cancelled this App a month ago, and the owner still charged me 36 dollars. This is illegal! You do refund me this month that I sent you via e-mail immediately! WHY ARE YOU NOT REFUNDING MY CANCELLED ABO. THIS IS A SCAM from you! I want my money back for a service i do not use! I cant recomend your service to anyone!

I had cancelled this App a month ago, and the owner still charged me 36 dollars. This is illegal! You do refund me this month that I sent you via e-mail immediately!

Absolutely love using the ConvertWay app on Shopify! It's super handy for Handling Customer's queries, running WhatsApp campaigns—clean interface, smooth integration, and makes customer engagement feel effortless. A special shoutout to Sakshi Tondon from the support team—she’s always prompt, patient, and incredibly helpful whenever we hit a snag. Great tool, even better support!

This app is full of bugs — feels like there are 100 of them. I couldn’t complete a single action without running into errors at every step. It’s simply unusable. Customer support? Totally ineffective. It showed as “online” but no one ever responded to my messages. Very frustrating. Also, you can’t do anything meaningful without the Growth plan. I got it just to try the app properly and... guess what? Even with the paid plan, the app kept throwing errors non-stop. I asked for a refund — surprise, surprise: they don’t offer refunds at all. So not only do you not get a free trial, but you also lose your money on an app that literally doesn’t work. My honest recommendation: don’t waste your time or money on this app. It’s just not worth it.

I have installed the app and they charged me in the trial period. Now i am waiting for the refund of wallet amount RS.5000 and app charge RS.3131. bUT I AM NOT GETTING ANY RESPONSE FROM THEM .

Collaborating with Convertway has been a good experience, and it has helped me gain new customers. The chatbot option is good. Interaction with their support member, i.e., Mr. Irfan Khan, is very satisfying as he solves all the problems faced within the panel.

This app is a game-changer for businesses looking to engage with customers through WhatsApp and SMS! It’s user-friendly, efficient, and packed with powerful features like bulk messaging, automation, and analytics. The ability to schedule messages and segment audiences makes marketing effortless. Plus, the delivery rates are excellent, ensuring messages reach the right people at the right time. Highly recommended for anyone serious about growing their business through direct messaging!