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Customer reviews: qikify Mega Menu & Navigation

Develop by Qikify

Reviews (1,232)

Overall rating
4.9

What Merchants Think

The "qikify Mega Menu & Navigation" application has generally impressed merchants with its ease of use and effective customization options. Users appreciate the professional look it brings to their websites and commend the customer support team for being responsive and helpful, often resolving issues quickly. There are some mentions of initial setup difficulties, but overall, users find the app intuitive once accustomed to its features.

Key Strengths

  • Excellent customer support - frequently praised for quick response and helpfulness.
  • User-friendly interface - intuitive and easy to set up for most users.
  • High level of customization - allows for CSS integration and design flexibility.
  • Improves website aesthetics - provides a sleek, professional look.
  • Effective for large menus - handles complex menu structures well.

Common Concerns

  • Initial setup can be challenging - some users find it tricky to configure at first.
  • Lacks some customization options - particularly in design specifics like colors and spacing.
  • Support response time - a minority feel it takes longer than expected.
  • Some technical limitations - certain functionality like multi-language support needs improvement.

Final Thoughts

Overall, "qikify Mega Menu & Navigation" receives positive reviews for its functionality and support. While it may have a learning curve initially, its strengths in customization and customer service outweigh the concerns for most users. It is particularly suitable for those needing an effective solution for complex menu configurations, making it a recommended choice for enhancing Shopify store navigation.

Basement 88

Apr 01, 2025  on Shopify

A really great app I am using it with a store that has a ton of products and it's worked great! Support team are also super responsive, helpful and friendly :)

AuntieMakeMeDat

Mar 30, 2025  on Shopify

I've never set up a website before or even knew where to begin. After paying someone to help me and then learning how to change things after they were completed, I found the Quikify app. I noticed the app offered what I wanted, but was unsure how to achieve what I was looking for. I reached out to the live chat and was blown away by the support. Never have I had the type of support from an online chat before. The representative even took the reigns from me and completed my menu. Something that would have taken me a month to figure out on my own took me just a few hours. Iam truly grateful for the live support and have no doubts I'll be taken care of if I ever need to reach out again.

YO Life

Mar 27, 2025  on Shopify

It's very easy to use, and the customer service is very patient and helpful, but it would be better if there was a function to edit the font color and size directly without the need for code.

Tilefy

Mar 27, 2025  on Shopify

It has a bunch of options, but we are still finding some functionality lacking (like advanced styling options on badges) and have an issue where it overlaps with the out of the box shopify functionality. But other than that it is a good app that gets you most of the way there

BraTopia

Mar 27, 2025  on Shopify

It's the best app ever! Very easy to set up and do what you want. Additionally, their support team is amazing!

Dierenwinkel De Gouden Viervoeter

Mar 26, 2025  on Shopify

I like what I see in my Menu. Very positive about the help I got with installing the Mega Menu. Very kind people! I would recommend this App.

DÜHA

Mar 24, 2025  on Shopify

I was initially running into issues and when I messaged for support, I got an automated response saying that their customer service was closed for the day which initially was an inconvenience. Thats when I had Rita reach out to me. She went above in beyond in looking for a solution to my issue, which I later learned was self inflicted. Not only did she solve my initial issue, but she then went on to recommend some ways to enhance my experience with the app, along with some formatting issues on mobile. This drive to help the customer was a relief and I would recommend anyone who is newer or looking for a more advanced navigation menu to check out this app, as the support you receive is amazing! Thanks Rita!

Pristine Cart

Mar 21, 2025  on Shopify

I was looking for a smart and efficient menu navigation system which will helpcustomers to finds things that they are looking for. I really found Qikify Smart Menu up to the task and I am really considering to integrate this in my store. More over they have an excellent customer support service and are able to address and resolve all my queries promptly. I would really recommend to give it a try!

Door&WindowHardware

Mar 19, 2025  on Shopify

Excellent functionality and the team is always available to assist with any questions/requests I have.

Taylor Upstate

Mar 13, 2025  on Shopify

Rita has been a HUGE help and has been there for me every step of the way. Highly recommend this app and their support is top notch!

sunaro-shop

Mar 11, 2025  on Shopify

Die App ist einfach super! Sie bietet zahlreiche Möglichkeiten, ein tolles Mega-Menü anzulegen, und die Einrichtung ist wirklich unkompliziert. Besonders begeistert hat mich der schnelle und hilfsbereite Support – Fragen wurden sofort beantwortet und Probleme schnell gelöst. Ich bin absolut begeistert und kann die App nur weiterempfehlen!

Sapphic369

Mar 06, 2025  on Shopify

I was struggling with setting up my Mega Menu and finally decided to give this app a try! It was super easy to set up, user fiendly, looks great on my Webpage and simply saved me soo much time that I had been wasting in the admin and searching for code. Love it!! Good Job. Oh and I never write reviews!

Busy Baby

Mar 05, 2025  on Shopify

I'm taking away one star because I was not able to easily install and set up the app myself. Other than that, the support is great and it works well on our website. It's really great that our customers can see items without having to click through to different pages.

April Twenty Five

Mar 02, 2025  on Shopify

I am absolutely surprised, to be honest. Customer support is one of those things people often omit because they either do not expect much or do not give it a high enough standard to be impactful. These guys, however, did none of that. They immediately helped me with my issues using their app and went above and beyond what I considered help. The functionality of the app is again beyond what I was using before, especially for the cost. It is worth it for the customer service alone.

Dare2Wear

Feb 28, 2025  on Shopify

Still finding out all the App has to offer and working through understanding it. So far so good - Impressed.. I had a couple of questions so raised them and Miley was on hand quickly and efficiently managed my questions with a fix within seconds Great Support and advice

REPRESENT THE CODE

Feb 20, 2025  on Shopify

They were very helpful in solving my customization issues! As someone who has been looking for a way to build out a 4 level structure navigation, this has been the only app that allowed me to do it and meet the customization needs that I have! Once they get the drawer style mobile menu layout built out, i'm going to be a customer for life!

Quick Grow International

Feb 19, 2025  on Shopify

I am so impressed with this app! Gives me the menu options I needed for my store. The customer service is definitely top notch, specifically Rita - she went above and beyond to help me with my customisation requests and making sure the menu loads instantly without any glitches. Very very happy! Thank you Quickify team!

BOOWIE

Feb 19, 2025  on Shopify

Genial! Muchas posibilidades para personalizar tu menú y la atención es estupenda, rápida y te solucionan muy fácilmente cualquier duda. Una gran aplicación

Elevated Golf Simulators

Feb 16, 2025  on Shopify

Staff is extremely helpful! Rita had the issue fixed and provided additional information. Always amazing when the support is exactly what you need.

Evolved H2O

Feb 15, 2025  on Shopify

i tried many different menu creating apps before coming across these guys and im glad i found them as their app is fantastic!!! good customer service as well, thank you so much!

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