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Customer reviews: Qikify Mega Menu & Navigation

Develop by Shopify

The Shopify Smart Menu app helps merchants create intuitive, customizable navigation menus to improve store usability. This review covers its features, pricing, and real customer feedback to help you decide if it's the right fit for your Shopify store.

Reviews (934)

Overall rating
4.9

What Merchants Think

The "qikify Mega Menu & Navigation" application has generally impressed merchants with its ease of use and effective customization options. Users appreciate the professional look it brings to their websites and commend the customer support team for being responsive and helpful, often resolving issues quickly. There are some mentions of initial setup difficulties, but overall, users find the app intuitive once accustomed to its features.

Key Strengths

  • Excellent customer support - frequently praised for quick response and helpfulness.
  • User-friendly interface - intuitive and easy to set up for most users.
  • High level of customization - allows for CSS integration and design flexibility.
  • Improves website aesthetics - provides a sleek, professional look.
  • Effective for large menus - handles complex menu structures well.

Common Concerns

  • Initial setup can be challenging - some users find it tricky to configure at first.
  • Lacks some customization options - particularly in design specifics like colors and spacing.
  • Support response time - a minority feel it takes longer than expected.
  • Some technical limitations - certain functionality like multi-language support needs improvement.

Final Thoughts

Overall, "qikify Mega Menu & Navigation" receives positive reviews for its functionality and support. While it may have a learning curve initially, its strengths in customization and customer service outweigh the concerns for most users. It is particularly suitable for those needing an effective solution for complex menu configurations, making it a recommended choice for enhancing Shopify store navigation.

Cloud Cat

Jan 30, 2026  on Shopify

Ginny and the rest of the support team are so kind and responsive! I love all of the options on the menu and it's always great if you mess something up to have a support team that will fix it for you. :-) Highly recommend this plugin.

TJÅKKO

Jan 30, 2026  on Shopify

The menus are great looking and works perfectly! The support staff are incredibly helpful and all issues seem to be fixable very easily. I've truly never had such a positive Shopify app experience before.

Aywayk

Jan 23, 2026  on Shopify

very nice and simple to install mega menu with a lot of option, don't worry if you need assistance the customer service is efficient and fast

Beachside Furnishings

Jan 22, 2026  on Shopify

I have used Qikify Mega Menu now for almost 4 years. I have upgraded my site as my business grows and the customer support team has been A++ with helping me edit and tweak my mega menu. Highly recommended!

Happy Yellow Paper

Jan 22, 2026  on Shopify

Easy to set up. Had a question for support and they were easy to connect with and very helpful. Would recommend this mega menu app for any Shopify store!

AfroVeda

Jan 21, 2026  on Shopify

I changed themes for my store and had trouble reconnecting the mega menu to the new theme. Arian assisted me within minutes and had the menu populated to the new theme and working wonderfully! Absolutely excellent customer service!!

Morey® Bodyboards

Jan 21, 2026  on Shopify

Love the app. The customisations available. The app is great for non technical people. I had an issue recently with font implementation and i was trying to navigate some implementations that a previous developer had done on the theme i was working on Ginny from Qikify really helped me a lot. Not only that, they guided and educated me at the same time what to do better next time we already use this app for 5 other stores. Highly recommended.

MAKEATREE

Jan 20, 2026  on Shopify

5-star rating! The customer support here is top-notch! They fixed my desktop menu display issue in no time and gave clear tips for setting up product filters. So responsive and helpful!

American Hospital Supply

Jan 15, 2026  on Shopify

Tried them all - wish i would have landed on this one sooner. product 10/10. support 10/10. thanks so much!

Zylioo

Jan 14, 2026  on Shopify

As a complete beginner to website building, I wanted to design a beautiful super menu. This software has many free templates, which met most of my needs. I encountered a small problem when embedding it, but the technical staff responded very quickly and resolved my issue promptly. It was a great experience! I highly recommend it.

NAVIBREIZHSHOP

Jan 14, 2026  on Shopify

Bonne appli qui permet de réaliser des menus assez personnalisables dès la version gratuite, le premier plan payant offre des fonctions supplémentaires déjà très agréables comme l'animation de l'ouverture des menus, pour un coût assez faible. Et mention spéciale à l'assistance, hyper disponible, réactive et efficace, ce qui est un réel atout pour cette appli. Merci Miley !

Goddess Glam Custom Competition Suits

Jan 02, 2026  on Shopify

Just started using this app a few days ago. I love it so far! Very user-friendly, compatible with my Shopify Fabric theme and lots of options with the free version. Customer service has been very prompt even over the holidays! Very grateful to have found this app.

Klyvo Italia

Jan 02, 2026  on Shopify

Salve a tutti io mi chiamo Dino e consiglio a tutti questa Ottima app e assistenza davvero eccellente. Il supporto Qikify Smart Menu è stato rapido, competente e risolutivo. Un ringraziamento speciale a Henry, che mi ha assistito subito e ha risolto il problema in modo chiaro ed efficace. App molto valida, la consiglio assolutamente a tutti.

VM Stores

Dec 29, 2025  on Shopify

Vraiment très réactif, réponse parfaite, de vrais pros. Je les recommande et les remercie vraiment beaucoup.

Fresh Tees

Dec 24, 2025  on Shopify

Love the mega menu from Qikify & the support team are super fast to respond and help resolve any issues!

GMT For Kids

Dec 18, 2025  on Shopify

I've been using this app for a while now; it's very convenient, easy to use, and the service is very friendly and prompt.

IPcam-shop

Dec 12, 2025  on Shopify

I am trying this module but it is fantastic! and not only the module and functions itself but also the support ( Henry in my case) really helpfull and skilled. Wil be customer for sure after 7 days try out.

Maodian

Dec 09, 2025  on Shopify

We truly appreciate the neat menu functions that gave us an organised spread. The back end support was reachable and prompt in resolving. Thank you for the support. Highly Recommended.

ZESCO

Dec 08, 2025  on Shopify

This is my 2nd site using Qikify. I had an issue getting the mobile menu to show (definitely me) and support found the issue and fixed the code.

The Helix Shop

Dec 08, 2025  on Shopify

It was a little difficult for me to figure out on my own, and there were a few specific details and adjustments that I needed help with, but now that someone helped me set it up properly, I am excited!

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