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Customer reviews: Qikify Mega Menu & Navigation

Develop by Shopify

The Shopify Smart Menu app helps merchants create intuitive, customizable navigation menus to improve store usability. This review covers its features, pricing, and real customer feedback to help you decide if it's the right fit for your Shopify store.

Reviews (864)

Overall rating
4.9

What Merchants Think

The "qikify Mega Menu & Navigation" application has generally impressed merchants with its ease of use and effective customization options. Users appreciate the professional look it brings to their websites and commend the customer support team for being responsive and helpful, often resolving issues quickly. There are some mentions of initial setup difficulties, but overall, users find the app intuitive once accustomed to its features.

Key Strengths

  • Excellent customer support - frequently praised for quick response and helpfulness.
  • User-friendly interface - intuitive and easy to set up for most users.
  • High level of customization - allows for CSS integration and design flexibility.
  • Improves website aesthetics - provides a sleek, professional look.
  • Effective for large menus - handles complex menu structures well.

Common Concerns

  • Initial setup can be challenging - some users find it tricky to configure at first.
  • Lacks some customization options - particularly in design specifics like colors and spacing.
  • Support response time - a minority feel it takes longer than expected.
  • Some technical limitations - certain functionality like multi-language support needs improvement.

Final Thoughts

Overall, "qikify Mega Menu & Navigation" receives positive reviews for its functionality and support. While it may have a learning curve initially, its strengths in customization and customer service outweigh the concerns for most users. It is particularly suitable for those needing an effective solution for complex menu configurations, making it a recommended choice for enhancing Shopify store navigation.

simpelwinkel.nl

Nov 14, 2025  on Shopify

It’s very easy to use, and the support team responds quickly whenever something isn’t working or I don’t understand something. Really helpful and reliable service!

ReyVend

Nov 14, 2025  on Shopify

They are incredibly professional and truly go above and beyond to help, especially when it comes to fixing complex mega-menu issues! The team is extremely supportive and doesn’t stop until you get the exact menu you want. I’m so happy I downloaded this app; it has made a huge difference to my website. Highly recommended!

PÜR Evergreen

Nov 13, 2025  on Shopify

Very user-friendly and the 'help desk' was very helpful and quick! Lots easier than I was expecting. Very pleased with the outcome!

Vanity Set Glow

Nov 13, 2025  on Shopify

I recently started using Qikify Mega Menu for the first time. Their customer service has been exceptional and highly supportive.

Zendira

Nov 10, 2025  on Shopify

Just got set up and I did need a little help from chat support. However, Rita is a gem and she got our site squared away quickly.

PAFCLASSIC®

Nov 05, 2025  on Shopify

Great app, simple to use and live customer support is amazing - going above and beyond to solve a small issue (which was from our end in the first place). Thanks again

Motostarz

Nov 04, 2025  on Shopify

We’ve been using Qikify Mega Menu for years and have always been happy with it especially their customer service. They’re always available and ready to help with any requests we have.

Five Skincare

Nov 04, 2025  on Shopify

Ich bin ziemlich spontan an einem Wochenende auf Qikify Mega Menu umgestiegen, nachdem meine bisherige App für das Mega-Menu plötzlich fehlerhaft war. Da ich bereits eine andere App von Qikify nutze, wusste ich, dass die Qualität stimmt, und ich wurde nicht enttäuscht. Die Oberfläche ist intuitiv und leicht verständlich. Als ich das CSS des mobilen Menüs anpassen wollte, hat mich Arian vom Support unglaublich schnell und kompetent unterstützt. Auch bei weiteren kleinen Anpassungen hat sie sofort verstanden, was ich meinte, und es direkt umgesetzt.

Aristoswear

Oct 30, 2025  on Shopify

Tienen un soporte de excelencia, te facilitan todo muchisimo, el mejor para poner tu menu a tu medida

Monster Distribution B2B

Oct 30, 2025  on Shopify

Using this app allows you to expose more of your best-selling categories, ranges and even products to customers -- which will grow your revenue. Great app!

CustomWhiz

Oct 30, 2025  on Shopify

Great app, customer service were helpful when applying updates, i really appreciate that it's not paywalled for the features, its also got quite a easy to use backend and interface. Thanks keep it up

Petzl Australia

Oct 23, 2025  on Shopify

Easy to setup and install. Install needed some tweaking for our transparent theme but Rita sorted it straight away. Really happy with theme appearance, ease of use and the support from Qikify was also excellent fixing some theme display issues.

Opticas Servivision

Oct 17, 2025  on Shopify

Muy buen servicio, muy personalizable y la atencion al cliente para cualquier duda ha sido muy rapida, muchas gracias!

Keralink Eyewear

Oct 14, 2025  on Shopify

Great customer support. Really appreciate the prompt responses from Henry! The theme we had wasn't allowing the menu to show up and he quickly identified the problem and helped give me the CSS class to add for both the website and mobile to enable it to work.

Hidra-Pool

Oct 13, 2025  on Shopify

The app works perfectly and is very easy to set up. The support team is fast, friendly and really helpful, Miley solved our issue right away. Highly recommend this app and their great service!

Como un pingüino en el desierto

Oct 13, 2025  on Shopify

El servicio de ayuda por el chat que tienen es de grandísima ayuda. Rita en concreto me ha ayudo con algo que era incapaz de entender y me lo ha resulto en unos minutos. Muchas Gracias...

ViTAC Solutions

Oct 08, 2025  on Shopify

The app is user friendly and looks amazing! Their support was quick and helpful. Miley had us up and running in minutes.

Conch District

Oct 01, 2025  on Shopify

Almost 11pm at night working on my website and needed help- they were available via chat instantly!! Super impressed with customer service, and even more impressed with the app! Thank you!

Healthy Gifts Hub

Sep 29, 2025  on Shopify

Great app & swift support by Arian who was extremely helpful in assisting me to solve the issues that I was experiencing

Printi Jools

Sep 28, 2025  on Shopify

customer service is always excelent and they also go an extra mile if you need help with back end codes related to menu etc... could not be happier with this app and service ! thank you Qikify team.

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