TikTok Shop Connector — SPL logo

Customer reviews: TikTok Shop Connector — SPL

Reviews (326)

Overall rating
5

What Merchants Think

Overall, merchants are highly satisfied with the "TikTok Shop Connector — SPL" app. The app is praised for its ease of use and excellent integration between Shopify and TikTok. A notable standout is the exceptional level of customer support, with many merchants specifically appreciating the prompt and professional assistance provided by team members such as Zarmina, Anna, Rawail, and Nayyab.

Key Strengths

  • User-friendly and intuitive interface
  • Seamless integration between Shopify and TikTok
  • Exceptional and responsive customer support
  • Effective in syncing products and managing inventory
  • Reliable and time-saving real-time updates

Common Concerns

  • Issues with syncing customer profiles leading to duplicates
  • Some initial setup and syncing challenges encountered by users
  • The price may seem high to some users, although considered worth it by most due to perceived value

Final Thoughts

The "TikTok Shop Connector — SPL" app is highly regarded by merchants for its functionality and outstanding customer support. While there are minor concerns, particularly with syncing customer profiles, the app remains a favorite among users looking for an effective and reliable solution for integrating their Shopify stores with TikTok. The exceptional customer support teams, particularly individuals like Zarmina and Anna, are a significant value addition, making the app even more worthwhile. Overall, SPL is considered an essential tool for e-commerce retailers looking to leverage TikTok's platform.

Skyline Dream

Nov 17, 2024  on Shopify

I was using a previous app, but as my orders increased, so did the price. Then I found SPL, which is more than half the price! It had all the functionality I needed and actually did some things better. Anna and the team were more than accommodating in implementing what I needed.

StoneRoost

Nov 17, 2024  on Shopify

I can't say enough good things about SPL! Zarmina was extremely helpful when I needed assistance syncing my products. She was patient, professional, and took the time to walk me through everything. The customer service alone makes SPL worth using!

Ethereal Goods

Nov 17, 2024  on Shopify

I needed something affordable to streamline my dropshipping business, and SPL has exceeded my expectations.

PatchCraft Quilts

Nov 17, 2024  on Shopify

I didn’t want to break the bank on a sync tool, but I also needed something reliable. SPL has been a perfect fit! The pricing is very reasonable, and the quality of both the product and the customer service is impressive. Nayyab is always ready to help, and I really appreciate the genuine support. Great value for the money!

Choco Melts

Nov 17, 2024  on Shopify

The app is packed with features, and the support team is incredible. Anna is always quick to respond and makes sure everything runs smoothly. For anyone looking for quality on a budget, SPL is a must-have.

Lavender Elephant

Nov 17, 2024  on Shopify

For anyone running a dropshipping store on a budget, SPL is the real deal. It’s affordable, doesn’t sacrifice quality, and the customer service is fantastic! Zarmina went above and beyond every time I reached out. You don’t find this level of quality and support at this price point often—SPL is a gem.

MedFlow Solutions

Nov 17, 2024  on Shopify

I’m new to managing a shop, and without SPL, I don’t think I would have been able to expand my business. The support team, especially Zarmina has been exceptional. It’s rare to find such caring and supportive customer service these days. Thanks for all your help!

DancePoleXpert

Nov 17, 2024  on Shopify

This app has been a total lifesaver for my small business. I recently launched my TikTok shop and was completely lost when it came to linking everything to my store, but SPL makes it all super easy. Huge thanks to Zarmina for the amazing support

Bright Rise

Nov 17, 2024  on Shopify

The customer support is top-notch, and Nayyab is quick to respond and super helpful. For the price, SPL is hands-down one of the best tools for syncing products and managing inventory.

Nebula Weaves

Nov 10, 2024  on Shopify

Nayyab’s expertise made everything much clearer. Her patience and commitment to ensuring everything was working perfectly really impressed me. I’m confident that I can rely on SPL’s support team whenever I need assistance.

Melody Harmony

Nov 10, 2024  on Shopify

I’m very pleased with SPL. It made integrating my products a breeze. SPL has earned my trust!

CaboCraft

Nov 10, 2024  on Shopify

I cannot recommend SPL enough. The app itself is fantastic, but the real value lies in the customer support. I had a problem with the way my products were being synced, and Zarmina was incredibly helpful in troubleshooting the issue. She provided me with detailed instructions and was always available to answer any follow-up questions I had. I was blown away by her promptness and thoroughness. It’s rare to find such exceptional customer service, and SPL has made a customer for life!

LuxeShine Beauty

Nov 10, 2024  on Shopify

After using SPL for a while, I ran into an issue syncing my orders.Zarmina from the support team was a lifesaver. She was not only quick to respond but also walked me through the problem step by step.

PeakFit Gear

Nov 10, 2024  on Shopify

SPL’s support team is responsive and reliable, and it gives me confidence that I’ll always have help when I need it. I highly recommend SPL to anyone who values good customer service.

GlowRing Creations

Nov 10, 2024  on Shopify

As a new user of SPL, I was initially overwhelmed by the integration process, but the support team made it incredibly easy. Anna was fantastic in helping me get set up. She answered all my questions and provided step-by-step instructions on how to resolve a few syncing issues. Her professionalism and promptness were exceptional.

Vibe Craft

Nov 10, 2024  on Shopify

I recently integrated SPL with my store and had a few concerns about the syncing process. From the moment I reached out to their support team,Zarmina took care of everything. Not only did she walk me through the process, but he also followed up to make sure all issues were resolved.

Tanger Outlets

Nov 09, 2024  on Shopify

The service I received was outstanding! I highly recommend this app to anyone looking for seamless integration and excellent support. Ryan was a key part of that experience.

Golden Pan

Nov 08, 2024  on Shopify

Zarmina delivered exceptional assistance! She was patient and took the time to explain everything thoroughly, ensuring I understood every step of the process. Her support made me feel confident in using the app.

DWS Supply Chain

Nov 08, 2024  on Shopify

From the moment I downloaded the app, I was pleasantly surprised by the immediate support available, Zarmina was absolutely fantastic, helping me set everything up quickly and efficiently. She answered all my questions without hesitation, which made a significant difference!

Architect of Sleep

Nov 08, 2024  on Shopify

Working with Zarmina during my onboarding process for SPL was a delight. She was always quick to respond and offered insightful guidance throughout the setup. Her professionalism and enthusiasm made a significant impact on my experience. I particularly appreciated how she helped me customize features to fit my store's needs, which made the whole process feel personalized. Her commitment to ensuring my success is evident, and I look forward to continued growth with the support of Zarmina!

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