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Customer reviews: TikTok Shop Connector — SPL

Reviews (248)

Overall rating
4.9

What Merchants Think

Overall, merchants are highly satisfied with the "TikTok Shop Connector — SPL" app. The app is praised for its ease of use and excellent integration between Shopify and TikTok. A notable standout is the exceptional level of customer support, with many merchants specifically appreciating the prompt and professional assistance provided by team members such as Zarmina, Anna, Rawail, and Nayyab.

Key Strengths

  • User-friendly and intuitive interface
  • Seamless integration between Shopify and TikTok
  • Exceptional and responsive customer support
  • Effective in syncing products and managing inventory
  • Reliable and time-saving real-time updates

Common Concerns

  • Issues with syncing customer profiles leading to duplicates
  • Some initial setup and syncing challenges encountered by users
  • The price may seem high to some users, although considered worth it by most due to perceived value

Final Thoughts

The "TikTok Shop Connector — SPL" app is highly regarded by merchants for its functionality and outstanding customer support. While there are minor concerns, particularly with syncing customer profiles, the app remains a favorite among users looking for an effective and reliable solution for integrating their Shopify stores with TikTok. The exceptional customer support teams, particularly individuals like Zarmina and Anna, are a significant value addition, making the app even more worthwhile. Overall, SPL is considered an essential tool for e-commerce retailers looking to leverage TikTok's platform.

Tanger Outlets

Nov 09, 2024  on Shopify

The service I received was outstanding! I highly recommend this app to anyone looking for seamless integration and excellent support. Ryan was a key part of that experience.

Golden Pan

Nov 08, 2024  on Shopify

Zarmina delivered exceptional assistance! She was patient and took the time to explain everything thoroughly, ensuring I understood every step of the process. Her support made me feel confident in using the app.

DWS Supply Chain

Nov 08, 2024  on Shopify

From the moment I downloaded the app, I was pleasantly surprised by the immediate support available, Zarmina was absolutely fantastic, helping me set everything up quickly and efficiently. She answered all my questions without hesitation, which made a significant difference!

Architect of Sleep

Nov 08, 2024  on Shopify

Working with Zarmina during my onboarding process for SPL was a delight. She was always quick to respond and offered insightful guidance throughout the setup. Her professionalism and enthusiasm made a significant impact on my experience. I particularly appreciated how she helped me customize features to fit my store's needs, which made the whole process feel personalized. Her commitment to ensuring my success is evident, and I look forward to continued growth with the support of Zarmina!

StyleSG Boutique

Nov 08, 2024  on Shopify

I had the pleasure of working with Zarmina during my setup of SPL, and I couldn't be happier. She was incredibly attentive, guiding me through every step of the process with expert knowledge. Whenever I hit a snag, Zarmina was quick to jump in and resolve the issue, explaining everything clearly along the way. Her friendly demeanor made me feel comfortable asking questions, no matter how basic. With Zarmina’s support, I feel fully equipped to take advantage of all the features SPL has to offer!

Old Emporium

Nov 08, 2024  on Shopify

Zarmina was very helpful! She reassured me that I was in good hands and provided insightful tips that made my experience much better. I appreciate the level of service she offered.

Sweet water Anana

Nov 08, 2024  on Shopify

Always happy with SPL! I use this app for multiple integrations, and Zarmina has been a fantastic resource

Emporium

Nov 08, 2024  on Shopify

While I'm still evaluating whether this app meets our needs, I must say that Zarmina provided outstanding support during the installation phase of my trial. Her attention to detail and willingness to help were greatly appreciated!

E-Store

Nov 07, 2024  on Shopify

Zarmina was wonderful to work with! She provided the support I needed during our video call and made everything very easy to understand.

Boutique Hobnail

Nov 07, 2024  on Shopify

I would totally recommend SPL. It was very easy and quick to use, and Zarmina was there to help me every step of the way.

Music Goods

Nov 07, 2024  on Shopify

My experience with SPL has been stellar, all thanks to Zarmina. She provided me with insightful guidance during the onboarding process, making everything straightforward. Her responses were quick, and she never hesitated to dive deeper into complex topics when needed. I really valued the personalized approach he took, ensuring I was comfortable with the app before moving on. Zarmina’s dedication to customer service is impressive, and I feel equipped to grow my business with SPL’s support!

Sicilian Treasures

Nov 07, 2024  on Shopify

I have had a wonderful experience so far! The tech support provided was fantastic.Zarmina was prompt and thorough in answering all of my installation questions. Her clear guidance made the setup process seamless and stress-free

Weekly Deals

Nov 06, 2024  on Shopify

I had a great experience with Zarmina, who was extremely helpful and patient with my questions during our video call. I was up and running in no time, thanks to his guidance!

Unique Goods

Nov 06, 2024  on Shopify

Great customer service! zarmina guided me through using bulk action to relink my products when an order didn’t come through.

Aliberti Health Mart

Nov 06, 2024  on Shopify

We really love SPL! It's perfect for our business, and their team is just awesome to work with. Everything we need for our TikTok Shop integrations.

Online Natae

Nov 06, 2024  on Shopify

My experience with SPL has been fantastic, largely due to the amazing support from Zarmina. She was incredibly attentive and made sure to guide me through the setup process step by step. Whenever I had a question,She responded quickly and clearly, providing the assistance I needed to succeed. Zarmina even took the time to share tips on optimizing my store, which I found extremely helpful. Her dedication to customer service is truly commendable, and I feel more confident using the app thanks to his expertise!

Electrics Beaters

Nov 06, 2024  on Shopify

lo recomiendo por que es necesario tener un administrador, recientemente inicie con las ventas y estoy en el plan gratuito pero en cuanto comience a vender usare plan de pago mas alto .

Locker Hub

Nov 06, 2024  on Shopify

I highly recommend the SPL TikTok integration app. The features, support, and overall experience are excellent. Onboarding is straightforward, and Zarmina is always available to assist with any issues. The interface is clean and well-organized. I plan to activate SPL on all my other stores. A+.

Supply Zone

Nov 05, 2024  on Shopify

I am loving the SPL app—setting it up and integrating it with TikTok Shops has been a breeze. The suggestions provided have been incredibly helpful, and the setup is coming together beautifully. The interface is easy to navigate and edit, giving me full control. Highly recommend and very happy with the results!

Dynamic Medellin

Nov 05, 2024  on Shopify

Great installation experience with SPL! Zarmina provided excellent support and helped me with many other apps. Highly recommend.

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