Where Knowledge Meets Innovation

Simply Shipping Protection

Develop by Lucent Innovation

$4.99-$100

/ Month

Free plan available 7 Days Free Trial

Gain additional revenue & cart upsell by shipping protection.

Customization options

Slide cart integration

Cart drawer integration

One-click claims

Comprehensive reports

Recharge integration

Streamlined claims portal

Auto protection settings

Rebuy integration

153 Reviews

9.1

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About Simply Shipping Protection

Launched Jan 13, 2021

Built by Lucent Innovation

Email :

fd-ticket@lucentinnovation.com

Address

Gandhinagar, GJ, IN

Website Privacy policy FAQ

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Introduction Video

Description

Get Rid of Insurance apps & manage your own shipping protection program in-house as an upsell.

Introducing Simply Shipping Protection, an innovative solution that allows merchants to offer Shipping Protection directly to their customers, eliminating third-party insurers (We are NOT an insurance company). This app simplifies claims process, offers customization options, and automates protection coverage via a user-friendly interface. By selecting Simply Shipping Protection, merchants can differentiate themselves from competitors, promote customer loyalty, and reduce financial risks easily.

Streamlined Claim Portal: Manage claims effortlessly, one-click customer claims.
Track claims & revenue with comprehensive reports.
Configurable Auto Shipping Protection Settings.
Integrates with Rebuy, Cart Drawer, iCart Drawer, Slide Cart, Flits, Recharge
We offer custom Shipping Protection, unlike Route, who is an insurance provider.

Pros

Allows merchants to offer shipping protection directly to customers, eliminating third-party insurers
Simplifies the claims process with a streamlined claim portal and one-click customer claims
Offers customization options and configurable auto shipping protection settings
Automates protection coverage through a user-friendly interface
Tracks claims and revenue with comprehensive reports
Integrates with several platforms like Rebuy, Cart Drawer, iCart Drawer, Slide Cart, Flits, and Recharge
Helps merchants differentiate themselves, promote customer loyalty, and reduce financial risks

Cons

Reports of the app being hard to install and not working consistently
Communication with support is poor, taking days or weeks to respond with no effective solutions
Issues with the app's code remaining in the system post-uninstallation, requiring manual removal
Reported non-functionality with ReCharge and other integrated platforms
Negative reviews highlight overall dissatisfaction with support and lack of responsiveness from the development team

Top Helpful Reviews

Moto Loot

Mar 04, 2025 on Shopify

Kinjal in customer support is incredible! App works as expected, but I wanted additional customizations - they were happy to help. 100% recommend!

VannaBeltGelv

Feb 26, 2025 on Shopify

Great app and great support. They helped me install it and customize the app with our needa. Definitely recommend.

Intimaly

Feb 25, 2025 on Shopify

I really love how they helped me with all the custom things I needed, they are extremely fast responding, and we had a really nice job from their side, and the customers are happy with the shipping protection, they are willing to pay

SLBMoto

Dec 08, 2024 on Shopify

Quick and easy to set up and a great way to easily increase your AOV. Interaction with the support team was fast and friendly. Nothing not to like.

Lanavici

Nov 20, 2024 on Shopify

Fantastic Customer Service so far, haven't had any issues so far but i only got the app. Highly recommended.

BK Hobbies Wholesale

Nov 12, 2024 on Shopify

Great app, had issues with the formatting of the checkout page and they helped me promptly. Highly recommend.

litnxt

Nov 06, 2024 on Shopify

When I encountered a problem, the customer service provided a solution very promptly. Excellent service!

MarulaLab Israel

Nov 01, 2024 on Shopify

Great, simple app that does what it needs to perfectly. And the team behind it helped me out with advanced customization on top of that. Very good experience, thank you!

JustFishyThing

Oct 30, 2024 on Shopify

If you're looking for an affordable In house Insurance app, this is the one. They have customizable widget, Claim Page to manage all claims and Excellent customer service. I had a trouble with CSS on my theme and they were able to help me provide custom CSS that works for my page. I will be a long term customer of this app.

Patta UK

Sep 23, 2024 on Shopify

Simply Shipping Protection is a great app with really good support. Our wishes were tailored to in a very professional manner. We shall be expanding to two more Shopify expansions stores with Simply Shipping Protection.

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