Simply Shipping Protection

Develop by Lucent Innovation

$19.99-$100

/ Month

Built for Shopify

Free plan available

Gain additional revenue & cart upsell by shipping protection.

Customization options

Slide cart integration

Cart drawer integration

One-click claims

Comprehensive reports

Recharge integration

Streamlined claims portal

Auto protection settings

Rebuy integration

About Simply Shipping Protection

Launched Jan 14, 2021

Built by Lucent Innovation

Email :

[email protected]

Address

2055 Limestone Rd STE 200-C, Wilmington, New Castle, DE, 19808, US

Website Privacy policy FAQ

Related Categories

Description

Get Rid of Insurance apps & manage your own shipping protection program in-house as an upsell.

Introducing Simply Shipping Protection, an innovative solution that allows merchants to offer Shipping Protection directly to their customers, eliminating third-party insurers (We are NOT an insurance company). This app simplifies claims process, offers customization options, and automates protection coverage via a user-friendly interface. By selecting Simply Shipping Protection, merchants can differentiate themselves from competitors, promote customer loyalty, and reduce financial risks easily.

Streamlined Claim Portal: Manage claims effortlessly, one-click customer claims.
Track claims & revenue with comprehensive reports.
Configurable Auto Shipping Protection Settings.
Integrates with Rebuy, Cart Drawer, iCart Drawer, Slide Cart, Flits, Recharge
We offer custom Shipping Protection, unlike Route, who is an insurance provider.

Introduction Video

Pros

Allows merchants to offer shipping protection directly to customers, eliminating third-party insurers
Simplifies the claims process with a streamlined claim portal and one-click customer claims
Offers customization options and configurable auto shipping protection settings
Automates protection coverage through a user-friendly interface
Tracks claims and revenue with comprehensive reports
Integrates with several platforms like Rebuy, Cart Drawer, iCart Drawer, Slide Cart, Flits, and Recharge
Helps merchants differentiate themselves, promote customer loyalty, and reduce financial risks

Cons

Reports of the app being hard to install and not working consistently
Communication with support is poor, taking days or weeks to respond with no effective solutions
Issues with the app's code remaining in the system post-uninstallation, requiring manual removal
Reported non-functionality with ReCharge and other integrated platforms
Negative reviews highlight overall dissatisfaction with support and lack of responsiveness from the development team

Rating And Reviews

CasaMax

Sep 08, 2024 on Shopify

Very great and professional UI. The team was also great to work with!

TuneTune

Sep 07, 2024 on Shopify

Integrating Simply Insurance with my Shopify store was a breeze. It took minimal time and effort to set up and customize.

Invisible Bead Extensions

Sep 04, 2024 on Shopify

A very good app with a professional support team. It may occasionally have issues with other discount apps.

Rogersound Labs

Jul 22, 2024 on Shopify

Hard to install and never got working correctly. Communication with support didn't yield the results we'd hoped for. Could not get the system functioning consistently, resulting in angry customers. Also, a HUGE issue was when we performed an uninstall of the app, their code was left in our system and we had to pull it out ourselves. Sloppy coding practices. Would not recommend.

gettruecanine

Jul 21, 2024 on Shopify

July 22/24 Still no response. Worst support ever. May 27/24 Update: After a call with the dev team 6 weeks ago, I was told to expect a fix in a week or two... Six weeks later, no sign of live whatsoever. They don't answer emails, they obviously don't care about their users. If I could give zero stars I would. Feb 16/24 App does not work properly with ReCharge. Many attempts to get support. Emails take days to get a response, with no solution offered.

Beyioon

Jun 28, 2024 on Shopify

This crap is now showing for ad, can't get rid of it

Magpie Games

Jan 25, 2024 on Shopify

We recently switched from Route Purchase Protection to using this app instead. We have started on the Free plan just to try it out but so far, the experience has been great! The support team is very responsive, usually responding within 24h and having the issue fixed in 24-48h. Despite not being on a paid plan, they've offered extensive help to our team. We will be upgrading our plan next month for a product launch and looking forward to seeing how well it works on a larger scale.

Wine To Deliver

Jan 17, 2024 on Shopify

Great app & support was superb quick.

Kawaii Stop

Jan 08, 2024 on Shopify

Was good when I started using it but the support has been unresponsive for days, ive had it installed for 5 days so far and support is not there for 4 days. Claim page is non existent and they are not helping on getting it to show up. We are currently looking for other options where support is more available. I would keep on looking if you think you are going to need help with the support aspect or a claim page.