John with the Chat Support was extremely helpful, patient and prompt. He was able to resolve our issue quickly and with great customer service. Would definitely recommend this product! Thank you again, John!

Great customer care! We are looking for an app to add fees, but we are also using a wholesale app which unfortunately caused a conflict with Magical Product Fees (and all the other Fee apps). Stephen worked hard to try and find a way for us to use both, and in the end it just wasn't possible at this time. His efforts for a new customer were above an beyond. Although we weren't able to utilize the app right now, he's put our situation into their development list, and if our situation changes we will RUN back to Magical Product Fees as it had everything we need.

I had an excellent experience! The support was outstanding — fast, professional, and incredibly helpful. Everything was fixed quickly, and communication was clear and friendly throughout. Highly recommended!

This app DOES NOT WORK!!! Have spent countless hours and lost sooooo much revenue due to glitches and waiting for the support team overseas to actually get back to me, they acknowledged the ongoing issues and supposedly gave me 2 months credit for the subscription but I have continued to be charged at regular intervals for an app that doesn't even work!!! DON'T BOTHER WASTING YOUR TIME AND MONEY

The level of customer support is incredible. Shortly after downloading the app, I received a personal email sharing appreciation and offering assistance. After setting up my fees, I kept having trouble and could not figure out what I had done incorrectly. I submitted an email for help and got a response almost immediately. We went back and forth, and he was incredibly patient with my gazillion questions. Now I'm up and running with zero hiccups. Highly recommend this app!

You have to get the growth plan in order for it to work. When you are adding transaction fees the customer gets to delete them. When the customer adds more items the transaction fees do not get updated accordingly.

The app is great! The support team has been incredibly responsive in getting us set up and troubleshooting errors, especially John and Steven. 10/10!

So far, just one word: AMAZING!! What a great customer support, and the app is, well, just an A+! Definitely download and install this app. You won't regret it at all. If only all the apps were this fantastic.

Bad experience, this app will add a lot of products and products line in the cart, which makes the entire shopping cart confused. The most important is after uninstalling the app, it will let some metaobject which cannot be deleted forever. They will remain on your metaobject list. I don't recommend it.

Just want to say how happy I am with this app. Jeff has been wonderful in helping me get it set up. It took only one e-mail to support to fix what I messed up. Love the short and to the point support videos as well. There are other apps like this, however Magical apps is staying up to date with the constant changes and requirements in order to keep my store in compliance with the ever changing legalities of charging processing fees. I can't recommend this app enough!