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Customer reviews: Shopify Subscriptions

Develop by Shopify

Reviews (307)

Overall rating
3.4

What Merchants Think

Merchants have mixed feelings about "Shopify Subscriptions". While some appreciate its user-friendly interface and simplicity, many express frustration over significant limitations, especially when dealing with more complex subscription needs. The app seems primarily catered to basic use cases, leaving more advanced users disappointed with its lack of features and flexibility.

Key Strengths

  • User-friendly setup process
  • Suitable for simple subscription models
  • Good for beginners or businesses with basic subscription needs

Common Concerns

  • Lack of API access and insufficient data analytics capabilities
  • Inability to customize subscription details or handle complex plans
  • Issues with migration and error reporting
  • Problems with inventory management and subscription order processing
  • Glitches and bugs affecting subscription updates and customer interactions
  • Limited language and customization options for international users

Final Thoughts

"Shopify Subscriptions" may serve basic needs effectively for those new to subscription models, but it falls short for businesses that demand more advanced functionality and customization. Its lack of flexibility and robust features make it less appealing to companies with intricate subscription requirements. Merchants seeking a comprehensive subscription tool might need to explore other options for a more complete solution.

SYFA Shop

Aug 09, 2025  on Shopify

Limited features, but what it has, works well. A simple and effective solution.

Iron & Acre

Aug 07, 2025  on Shopify

OUTSMARTED

Aug 06, 2025  on Shopify

Club ChoKolate

Aug 04, 2025  on Shopify

In general, it works seemlesly. There seems to be a glitch in which in the products I select for subscription, two subscription options appear. I have not been able to remove those. It'll be great if I can modify subcription date, so I can match all my monthly Chocolate memberships and fullfill / ship the same week of the month. Also, some members / contracts are cancelled with no appparent reason, then my cliente must do a new contract

TradrCal

Aug 03, 2025  on Shopify

DarkMEDIA

Aug 01, 2025  on Shopify

Literally Black

Aug 01, 2025  on Shopify

Lone Pouches

Jul 30, 2025  on Shopify

Jōsh Foods

Jul 29, 2025  on Shopify

Fish River Roasters

Jul 29, 2025  on Shopify

Natura Pine

Jul 28, 2025  on Shopify

Artsy Life

Jul 09, 2025  on Shopify

the app is good for a small business but my only complaint is i cant pick a specific day for the subscription to come out. so the day they subscribe becomes their resub date. I would love if shopify could add a option for changing the date of when the payment comes out.

Nurse Jamie

Jun 16, 2025  on Shopify

Sourdough Society Co.

Feb 25, 2025  on Shopify

My Store

Nov 26, 2024  on Shopify

Looks like it has the basic features and it's free.

High Brands

Oct 25, 2024  on Shopify

parece fácil no entanto podia dar para mudar o aspeto da caixa das subscriptions.

Joylight Coffee Roasters

Jul 15, 2024  on Shopify

Overall this is a great app that has had very few kinks. Just really wish there was a way for store owners to easily look ahead on future orders. This would allow operators to better prepare and create a more efficient fulfillment process

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