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Customer reviews: Shopify Subscriptions

Develop by Shopify

Reviews (307)

Overall rating
3.4

What Merchants Think

Merchants have mixed feelings about "Shopify Subscriptions". While some appreciate its user-friendly interface and simplicity, many express frustration over significant limitations, especially when dealing with more complex subscription needs. The app seems primarily catered to basic use cases, leaving more advanced users disappointed with its lack of features and flexibility.

Key Strengths

  • User-friendly setup process
  • Suitable for simple subscription models
  • Good for beginners or businesses with basic subscription needs

Common Concerns

  • Lack of API access and insufficient data analytics capabilities
  • Inability to customize subscription details or handle complex plans
  • Issues with migration and error reporting
  • Problems with inventory management and subscription order processing
  • Glitches and bugs affecting subscription updates and customer interactions
  • Limited language and customization options for international users

Final Thoughts

"Shopify Subscriptions" may serve basic needs effectively for those new to subscription models, but it falls short for businesses that demand more advanced functionality and customization. Its lack of flexibility and robust features make it less appealing to companies with intricate subscription requirements. Merchants seeking a comprehensive subscription tool might need to explore other options for a more complete solution.

PinePower

Oct 07, 2025  on Shopify

SPIRIT - beauty excellence

Sep 29, 2025  on Shopify

GODOS COFFEE

Sep 28, 2025  on Shopify

Sumato Coffee

Sep 28, 2025  on Shopify

For an app that is free, it's good. There are a few functionality things that I wish it had (i.e., ability to change the charge dates based on customer requests).

my-whey-store

Sep 25, 2025  on Shopify

Very useful as a base framework, thank you

Two Amigas

Sep 08, 2025  on Shopify

marilou | マリールゥのパンケーキミックス

Sep 05, 2025  on Shopify

使いにくい部分が多々あります。 送料や商品の価格変更があった際に、サブスクリプションの価格変更をしてほしい。 私は最低限のことができるので、こちらのソフトでも問題ないないのだけど、こちらからデータ変更ができないのが非常にもったいない。

Recreated Designs

Sep 02, 2025  on Shopify

I have liked Subscriptions so far. I use it for a monthly club I have a subscription for. The one thing I don't like is that the options say "Deliver monthly/yearly" etc.. and the word Delivery doesn't make any sense for what I do and it isn't changeable. Other than that I have found it a good app and will continue to use it.

Pensacola Candle Company

Sep 01, 2025  on Shopify

I wish there was a way to only let subscribers subscribe during a specific period

Beekeepers.Wife

Sep 01, 2025  on Shopify

I like this app so far but would LOVE it if I could set the dates in advance for the fulfillment. I offer Seasonal boxes that go live quarterly on the first of the month 4 times per year. I have had to get another app that handles pre-orders so that I can do this and customers know what to expect.

Maguy Sans Gluten

Sep 01, 2025  on Shopify

Il manque la possibilité d'engager les clients sur une certaine durée (engagement 3 mois par exemple)

Sensory Classroom

Aug 31, 2025  on Shopify

N-2 Water

Aug 30, 2025  on Shopify

FestiveHill

Aug 30, 2025  on Shopify

Koola Herbals

Aug 30, 2025  on Shopify

Missing some features

Vital Earth Minerals

Aug 28, 2025  on Shopify

Raices Coffee Roasters

Aug 22, 2025  on Shopify

Total XP

Aug 20, 2025  on Shopify

Its really basic

Ole Peckers

Aug 13, 2025  on Shopify

BLACKLABEL Supplements

Aug 11, 2025  on Shopify

This is a great basic subscription app. Not a ton of features and customization. But that's ok because it works and is free.

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