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Customer reviews: Shopify Order Printer

Develop by Shopify

Reviews (289)

Overall rating
2.4

What Merchants Think

Merchants have mixed feelings about the "Shopify Order Printer" app. While some appreciate its basic functionality and find it useful for tasks such as printing invoices and customizing templates, others experience frustration with its limitations and changes implemented in newer versions. Many users express a preference for the legacy version over the updated release, indicating some dissatisfaction with the transition process.

Key Strengths

  • Customizable templates with HTML, CSS, and Liquid coding.
  • Ability to easily print invoices, packing slips, and receipts.
  • Integration with Shopify's order system.
  • Free to use, offering good value for merchants with coding abilities.
  • Excellent customer support for resolving issues.

Common Concerns

  • Lack of built-in functions such as credit notes and VAT number collection.
  • Challenges with the transition from the legacy to the new version.
  • Limitations in customization, such as lacking a visual builder and JavaScript support.
  • Bugs such as problems with printing, importing templates, and missing elements.
  • Inconsistent updates causing workflow disruptions.

Final Thoughts

Overall, the "Shopify Order Printer" app receives varied feedback, with some merchants finding it immensely helpful and customizable, while others criticize its limitations and difficulties in adapting to the new version. For those adept at coding, the app can be a powerful tool, but more intuitive solutions may be necessary for others. Continuous improvements and addressing user concerns could enhance its reception and usability.

Stellavie

Nov 11, 2024  on Shopify

I need to render more than 50 orders at a time! Would that be possible to add as an option to the apps general settings?

Bleep

Oct 27, 2024  on Shopify

For me I simply just needed a way to print out orders, invoices, packing slips etc. For that, it works just fine and I have no problems. Simple and easy to use.

Wicked Bride

Oct 13, 2024  on Shopify

Just an echo of what others have said; this app was fantastic when it was privately owned and developed. Since Shopify has taken it over, I've had nothing but issues. One day, without making any changes, my templates refused to print properly - thankfully a Shopify developer popped in and was able to fix whatever they had mangled. Last week, again out of nowhere, none of my product photos are printing. Code looks fine, but clearly they touched something because not even the native templates will display product images. Now I'm spending an hour arguing with a chat agent who wants me to hire a developer to fix this issue; despite the fact that I've said repeatedly this is a Shopify-supported app. Ugh. If there were another alternative, I would take it.

Vape360

Oct 10, 2024  on Shopify

It just stops working after months of no issues. We can no longer scan orders, we have to manually enter order numbers because it just stopped pulling order number barcodes overnight. I've tried everything to fix it, and it just stopped working.

Express Changos

Oct 06, 2024  on Shopify

Please fix this issue as soon as possible When i go to second page ,first page orders get deselected

Lori’s Kitchen Store

Sep 22, 2024  on Shopify

They say over and over I can print pricing labels from purchase orders if I have this. Nope. Doesn't even come up as an option. And no one seems to be able to help. Just sends me the same screen on how to do it. Even though I say those drop down menu choices aren't there for me! Ughhh. hundreds and hundreds of labels each week from purchase orders and can't print from purchase orders! What a waste of time printing them!

Calzados Lucía

Sep 19, 2024  on Shopify

Me ha resultado muy cómoda y fácil de utilizar. Solo tuve que traducir los términos. Es justo lo que buscaba. Gracias.

The Scale Grail

Sep 14, 2024  on Shopify

Worked for my needs. I needed an invoice and gift receipt that looked good and gave more information. This allowed me to do that easily.

NINE ELEVEN Outlaw Parts

Sep 12, 2024  on Shopify

It's bad. Nothing to add every other review pointed it out too. The fact that the print date is the invoice date by default speaks volumes towards the effort the programmers made creating this mess....

Sarava.in

Sep 11, 2024  on Shopify

One of the best apps on shopify. Code is also very easy to edit. I added barcode option and changed text font, was a breeze

SpeedyFPV

Sep 10, 2024  on Shopify

Great product, seamless integration and customization. -1 Star: Please move the "Print" button to the top right of the page, when this is fixed I'll update the review.

Bhavika Fashion

Sep 03, 2024  on Shopify

This new version done not show the mobile number I used all sort of variables available but it is showing blank for mobile number but address is appearing. I am trying with below code, none is showing phone number for the order - {% if order.shipping_address.phone %}{{ order.shipping_address.phone }}{% endif %} {% if order.billing_address.phone %}{{ order.billing_address.phone }}{% endif %} please resolve this issue. It is not working in this new version. In older version it was working and showing mobile number. Another sample of template code which I tried is below, test it on any store because in preview it shows the dummy phone number but with actual order, it does not show the phone number. {% if order.shipping_address %} TO: {{ order.shipping_address.name }} {{ order.shipping_address | format_address }} Mob: {{ order.shipping_address.phone }} {% endif %}

Custom Game Bits

Aug 31, 2024  on Shopify

I must say there is fantastic customer support! In moving from legacy Order Printer (once the August deadline was met), the Order Printer team was relentless is satsifying my every concern. I had a custom template that could not be easily ported to the new Order Printer. They listened to my issues and resolved them one by one responding to messages around the clock and even though several different people dealt with the template, the problems were resolved seamlessly. Thank You!

Binkii

Aug 31, 2024  on Shopify

Just installed and seems to work well. For those who wish to install their UEN Number (business registration) just include this code: Unique Entity Number (UEN): YOUR_UEN_HERE I included mine right at the bottom.

ASIE GOURMANDE

Aug 30, 2024  on Shopify

Je ne comprends pas pourquoi les critiques sont si mauvaises, c'est facile à utiliser pour moi et c'est gratuit

TNTvans

Aug 26, 2024  on Shopify

5 stars for printing receipts. I downloaded the app and 10 seconds later I was printing a receipt for a customer. I downloaded the pdf and done. That was fast and super simple. I can't believe the stock shopify software doesn't have this option install in its basic software.

INKHUB

Aug 25, 2024  on Shopify

Best tool for someone , who needs end to end customisation for invoice and packaging slip without any extra cost. if you're smart enough to use ai and make things work for you.

Appliance Giant

Aug 15, 2024  on Shopify

Doesn't Work with Shopify POS GO... they really need to update the app to allow you to print the document. You get stuck at the print screen and it doesn't engage the print module.

DEL'EP

Aug 14, 2024  on Shopify

en faisant la mise à jour indiquée, on perd ses modèles , Order Printer n'est meme pas capable de coordonner le prix payé par le client et les factures sont en format paysage , impossible de retrouver les factures telles qu'elles avaient ete réglées , une Catastrophe

LabelDaddy

Aug 14, 2024  on Shopify

So far it is working much like the old one. I did have to make a lot of adjustments to the code for the changeover. If you have anything custom in your template then you will need to put time into re-coding your template. It turned out fine for us, but I did have to do it on my own. I did get some assistance from the AI assistant bot when I went to the help pages. I typed in some of what I had issues on and it gave me some code to work with that I further adjusted. Overall we seem to like it well enough. I did notice that we have to go directly into the app to print instead of printing from our orders. It wasn't this way when I first downloaded the new app. Not sure about why it changed.

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