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Customer reviews: Shopify Order Printer

Develop by Shopify

Reviews (289)

Overall rating
2.4

What Merchants Think

Merchants have mixed feelings about the "Shopify Order Printer" app. While some appreciate its basic functionality and find it useful for tasks such as printing invoices and customizing templates, others experience frustration with its limitations and changes implemented in newer versions. Many users express a preference for the legacy version over the updated release, indicating some dissatisfaction with the transition process.

Key Strengths

  • Customizable templates with HTML, CSS, and Liquid coding.
  • Ability to easily print invoices, packing slips, and receipts.
  • Integration with Shopify's order system.
  • Free to use, offering good value for merchants with coding abilities.
  • Excellent customer support for resolving issues.

Common Concerns

  • Lack of built-in functions such as credit notes and VAT number collection.
  • Challenges with the transition from the legacy to the new version.
  • Limitations in customization, such as lacking a visual builder and JavaScript support.
  • Bugs such as problems with printing, importing templates, and missing elements.
  • Inconsistent updates causing workflow disruptions.

Final Thoughts

Overall, the "Shopify Order Printer" app receives varied feedback, with some merchants finding it immensely helpful and customizable, while others criticize its limitations and difficulties in adapting to the new version. For those adept at coding, the app can be a powerful tool, but more intuitive solutions may be necessary for others. Continuous improvements and addressing user concerns could enhance its reception and usability.

Babù Antwerp

Jan 22, 2025  on Shopify

This is too basic. Only formatting in html , no builder. Furthermore there is no credit note functionality.

Freedom Bakery

Jan 08, 2025  on Shopify

As others have said, the app is really lacking. The rollout was bad, as usualy for Shopify. Admittedly many of the issues people have with the app are actually issues with what Liquid variables exist and not the app itself, but the app could have at least tried to fill in some of the gaps. They also disabled the < javascript > and < script > tags, so we can't even use javascript to try and bridge some of the functionality gaps present in Liquid! The legacy app supported it, why not the new one? The 64kb limit is ridiculous. What is this, the 80s? Support says it's an SQL limitation. Nonsense. SQL has multiple different storage types for text data. Shopify has chosen to continue using the regular TEXT type which has a size limit of 64kb. They created this new app so they could move to a new "tech stack". There was nothing stopping them from moving to use MEDIUMTEXT as the storage type for order templates. MEDIUMTEXT has a 16 megabyte size limit. Don't say they are concerned about data storage. The absolute disaster mess that is the Image Library proves they don't care about how much they are storing. Otherwise they wouldn't duplicate all images attached to products created by CSV upload. My library over 10k duplicate images because of their nonsense. Let us have larger templates. It is the least you can do.

Bozz Prints

Nov 13, 2024  on Shopify

Ever since the update from the Legacy version, this app has been terrible. So many bugs.

Orchideen Klusmann

Sep 01, 2024  on Shopify

Ich kann bei der APP keine Packliste drucken und keine Fotos hinterlegen.

SheWantsTheISRD

Jul 07, 2024  on Shopify

You have to give people the code. The old templates dont work.

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