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Customer reviews: Shopify Order Printer

Develop by Shopify

Reviews (289)

Overall rating
2.4

What Merchants Think

Merchants have mixed feelings about the "Shopify Order Printer" app. While some appreciate its basic functionality and find it useful for tasks such as printing invoices and customizing templates, others experience frustration with its limitations and changes implemented in newer versions. Many users express a preference for the legacy version over the updated release, indicating some dissatisfaction with the transition process.

Key Strengths

  • Customizable templates with HTML, CSS, and Liquid coding.
  • Ability to easily print invoices, packing slips, and receipts.
  • Integration with Shopify's order system.
  • Free to use, offering good value for merchants with coding abilities.
  • Excellent customer support for resolving issues.

Common Concerns

  • Lack of built-in functions such as credit notes and VAT number collection.
  • Challenges with the transition from the legacy to the new version.
  • Limitations in customization, such as lacking a visual builder and JavaScript support.
  • Bugs such as problems with printing, importing templates, and missing elements.
  • Inconsistent updates causing workflow disruptions.

Final Thoughts

Overall, the "Shopify Order Printer" app receives varied feedback, with some merchants finding it immensely helpful and customizable, while others criticize its limitations and difficulties in adapting to the new version. For those adept at coding, the app can be a powerful tool, but more intuitive solutions may be necessary for others. Continuous improvements and addressing user concerns could enhance its reception and usability.

Regroupement écocitoyen de Sainte-Marthe-sur-le-Lac

Mar 14, 2025  on Shopify

Il serait utile que l'application soit traduire pour que la facture s'imprime dans la même langue que la langue d'utilisation de la boutique (ex: français).

NWCLIPS

Feb 08, 2025  on Shopify

I've been using this app for many years. The new iteration does take a lot of adjusting to but fortunately the devs left up a version they called the 'legacy' version which I used until feeling comfortable going to the new version. The new form for the packing slip is really good which is why I rate this app 4 stars. I do kind of prefer the look of the legacy invoice but the new one is just fine.

Printographic.co.uk

Jan 09, 2025  on Shopify

I'm based in the UK and couldn't find a good way to generate an invoice for a customer after taking payment. Most business customers will request this for their records. This is really handy because I can easily customise the template to make it UK-compliant. Now I can easily print to pdf to create an invoice that I can email on demand. I'd give it 5 stars if it was integrated with the order page.

Flemingoo

Dec 22, 2024  on Shopify

Petssmart Value (Pty) Ltd.

Nov 21, 2024  on Shopify

Coded in Auto margin, worked for our printer after that. Otherwise perfect.

RopesGear.com

Nov 15, 2024  on Shopify

Still does the job for me. Very customizable templates using a little Liquid. Like most shopify apps, it's neglected. Seems like they prefer to make money taking a cut from developers doing what Shopify could (or should?) easily do?

Deco Design Gallery

Sep 11, 2024  on Shopify

Hi. What is the code for TAX RATE %. IGST 12% (Included). In this line, How to derive 12%

SpeedyFPV

Sep 10, 2024  on Shopify

Great product, seamless integration and customization. -1 Star: Please move the "Print" button to the top right of the page, when this is fixed I'll update the review.

Custom Game Bits

Aug 31, 2024  on Shopify

I must say there is fantastic customer support! In moving from legacy Order Printer (once the August deadline was met), the Order Printer team was relentless is satsifying my every concern. I had a custom template that could not be easily ported to the new Order Printer. They listened to my issues and resolved them one by one responding to messages around the clock and even though several different people dealt with the template, the problems were resolved seamlessly. Thank You!

LabelDaddy

Aug 14, 2024  on Shopify

So far it is working much like the old one. I did have to make a lot of adjustments to the code for the changeover. If you have anything custom in your template then you will need to put time into re-coding your template. It turned out fine for us, but I did have to do it on my own. I did get some assistance from the AI assistant bot when I went to the help pages. I typed in some of what I had issues on and it gave me some code to work with that I further adjusted. Overall we seem to like it well enough. I did notice that we have to go directly into the app to print instead of printing from our orders. It wasn't this way when I first downloaded the new app. Not sure about why it changed.

CSS Store

Aug 12, 2024  on Shopify

I think it's worth trying. If you have some IT background, it's good. I was able to write my own templates and it's of very help.

VIADEIMILLE · SICILIA

Jul 11, 2024  on Shopify

Hi, we have imported our customised templates successfully. Is it possible to modify the order in which they appear on the list at the right of the screen ? As we have several customised templates we would like to define which has to appear on top of the list, which one at the second place, and so on. Thank you very much!

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