This new app is horrible, please bring back the old one!!!!!!!!!

Brutal app.

We organize and pack our orders by geographical zones. For instance, all West zone orders are grouped together for the logistics team assigned to the West region. Because of this, when we print packing slips in the Shopify Order Printer App, the orders won’t appear in chronological or sequential order. Previously, we could select and print multiple packing slips at once. Now, we’re forced to print them one by one, which is incredibly inefficient. With several hundred orders a day, this new process easily eats up 1–2 hours just on printing. Shopify quietly removed this feature overnight and brushed off our feedback with a vague “we are listening to your feedback, and we will definitely pass it along to them” without any clear timeline or commitment. The advice is to print packing slip for one order at one time, for now. It's ridiculously frustrating and feels like a step backward.

Configuration options are not available. It’s eating and wasting time.

Not happy with the app today. Something changed or was updated. I selected 5 orders to print from the orders page and I can only get it to print one at a time. To get all 5 to print, you have to go through the app versus printing from your order page. I suspect I will be sourcing a new app in the coming days.

***BEWARE*** Order Printer DOES NOT print the orders in correct sequence. This is a known issue that we have worked through with Shopify and Order Printer Support. However, they refuse to fix the issue. Because of this, your Packing Slips will print out of sequence. This is obviously a terrible problem because your slips will get matched up with incorrect shipping labels and your products will ship to the incorrect address. When it happens to one order, it necessarily impacts another order as well. It has wreaked havoc on us and we've tried out best over many weeks to get Shopify to correct this issue, but they won't. They know it's a problem too, which makes it even more frustrating.

We have been using the Order Printer app for the past four years without any issues, but recently, we encountered a major problem—the printing functionality has disappeared from the Shopify POS. This has significantly disrupted our workflow, as we rely on the app for order processing. Upon reaching out for a solution, I was advised to use a paid app, which is overpriced for something that has always been available for free.

Can't print from my Ipad or phone, option doesn't even appear at the end of sale process and I can't edit the options of where order printer is visible.

Impossible de télécharger un document et impossible d'ajouter le numéro de siret pourtant indispensable sur une facture. Dommage car sinon elle est pratique

改悪ですね。 テンプレの編集ができない、あるいは編集画面が素人では見つけられないです。 外国の雰囲気がとても強い領収書しか発行できないので使えないアプリになりました。

It's crazy that a popular and premium priced system like Shopify don't have a built in function for sending invoices so you have to install an app! And there is no way to gather VAT-numbers natively in checkout but VAT on the invoice is a legal requirement in EU countries! This can't even be achieved with an App because you are not allowed to add fields in the checkout if you are not on a PLUS subscription. So basically you can't use Shopify legally in EU selling to companies if you are not on Shopify PLUS or make some strange solution by adding VAT-number as an order comment but this should be stated on the customer not the order.

APP SUCKS! Legacy app actually worked.

Very limited, cannot even changed the date translation wich is very basic. A lot of back and forth communication for nothing at all. Don't waste your time.

Cant use customer notes in new shopify order printer. Please allow this variable.

Suddently cant not be used, and our templete just gone

Dejó de funcionar la app, que paso? Funcionaba perfecto

Just an echo of what others have said; this app was fantastic when it was privately owned and developed. Since Shopify has taken it over, I've had nothing but issues. One day, without making any changes, my templates refused to print properly - thankfully a Shopify developer popped in and was able to fix whatever they had mangled. Last week, again out of nowhere, none of my product photos are printing. Code looks fine, but clearly they touched something because not even the native templates will display product images. Now I'm spending an hour arguing with a chat agent who wants me to hire a developer to fix this issue; despite the fact that I've said repeatedly this is a Shopify-supported app. Ugh. If there were another alternative, I would take it.

It just stops working after months of no issues. We can no longer scan orders, we have to manually enter order numbers because it just stopped pulling order number barcodes overnight. I've tried everything to fix it, and it just stopped working.

They say over and over I can print pricing labels from purchase orders if I have this. Nope. Doesn't even come up as an option. And no one seems to be able to help. Just sends me the same screen on how to do it. Even though I say those drop down menu choices aren't there for me! Ughhh. hundreds and hundreds of labels each week from purchase orders and can't print from purchase orders! What a waste of time printing them!