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Customer reviews: Shopify Order Printer

Develop by Shopify

The Shopify Order Printer app simplifies order management by generating professional invoices, packing slips, and receipts directly from your Shopify store. This review covers its features, pricing, and real user feedback to help merchants decide if it’s the right tool for their business.

Reviews (319)

Overall rating
3.1

What Merchants Think

Merchants have mixed feelings about the "Shopify Order Printer" app. While some appreciate its basic functionality and find it useful for tasks such as printing invoices and customizing templates, others experience frustration with its limitations and changes implemented in newer versions. Many users express a preference for the legacy version over the updated release, indicating some dissatisfaction with the transition process.

Key Strengths

  • Customizable templates with HTML, CSS, and Liquid coding.
  • Ability to easily print invoices, packing slips, and receipts.
  • Integration with Shopify's order system.
  • Free to use, offering good value for merchants with coding abilities.
  • Excellent customer support for resolving issues.

Common Concerns

  • Lack of built-in functions such as credit notes and VAT number collection.
  • Challenges with the transition from the legacy to the new version.
  • Limitations in customization, such as lacking a visual builder and JavaScript support.
  • Bugs such as problems with printing, importing templates, and missing elements.
  • Inconsistent updates causing workflow disruptions.

Final Thoughts

Overall, the "Shopify Order Printer" app receives varied feedback, with some merchants finding it immensely helpful and customizable, while others criticize its limitations and difficulties in adapting to the new version. For those adept at coding, the app can be a powerful tool, but more intuitive solutions may be necessary for others. Continuous improvements and addressing user concerns could enhance its reception and usability.

Old California Botanicals

Nov 22, 2025  on Shopify

Love the convenience, but would really love to be able to request an upgrade to the format of the receipt and I do not know how to do that--maybe making that easier is itself an improvement that could be made. The issue I have is that the receipt is formatted such that if someone orders multiple items, the price that shows for each item above the grand total is just the unit price (3 units at $6 is $18, but the column of prices above the total just contains $6 even though the grand total is correct). I've received a couple comments on that and I myself don't have the ability to change it. I'd like to make use of this, but continuing with this issue in the receipt is going to make it difficult for me to do so, unless I find a way to manually edit each incidence of this...

Greenvill Crafts

Nov 09, 2025  on Shopify

The templates contain metafields but there is nowhere to edit the metafield content. A VAT invoice should be sent automatically to a customer at the time of payment (Should be part of standard Shopify) - This doesnt happen, so tried to create a Flow, there seems to be no automatic way to create an invoice and email the PDF to the customer. These are basic ecommerce requirements that should have been in place with Shopify since they launched and should not need an app (or multiple apps) to work.

Quickstand

Oct 23, 2025  on Shopify

I'm honestly surprised by all the 1-star reviews. The app is perfect - and it’s free! It did exactly what I needed, and more. The template customisation is straightforward.

Dinkins Aquatic Gardens

Oct 22, 2025  on Shopify

How is there not an option to search or "jump to" a particular order? Why do I have to scroll through 20 pages of old orders to find what I'm looking for?

MALIEV

Oct 19, 2025  on Shopify

Works very good for people who knows how to customize the template with code. Simple and easy to use

Audio by Cara

Oct 08, 2025  on Shopify

Should be able to select orders from a date range, all orders at once, or only orders that require shipping.

Tactical Supply Co.

Sep 30, 2025  on Shopify

I don't know what the fuzz is all about, but i've been using this app for a while now, and it works perfectly. Never had any issues, and setup is easy and fast. The only issue is that you need to understand a bit of coding to get the layout right, but thats nothing that ai can't solve.

Hemmetshjarta.se

Sep 22, 2025  on Shopify

This fixes everything, and if you have problems or want changes, paste the code into chatgpt, write what you want changed and it will fix the text for you.

Hi-Tec Intervention

Sep 10, 2025  on Shopify

I would write up a detailed review, but what is the point. Seems like shopify doesn't care about this app or anyone using it.

Demon Occhiali

Sep 04, 2025  on Shopify

Ottima app. Semplice, e fa esattamente quello per cui è stata creata. Facile da integrare, semplice da usare

Barleywood Designs

Jul 13, 2025  on Shopify

I wish I would've discovered this app earlier!! I've always wanted a packing slip with the prices printed out to make it easier to record my sales in my accounting software. This is perfect!

The GF Lolly Co.

Jun 27, 2025  on Shopify

This app is great - Although I wish the preview had a portrait option, as I don't print in landscape.

PlannerChickDesigns

Jun 10, 2025  on Shopify

I've been using this app for 9 years and it's been nothing but perfect! I was worried about the switch to the new update after reading the reviews, but when I finally updated, it was so simple. I worried over nothing. I read one review that said it prints out of order, but that has literally never happened to me. I really don't get the low rating, because I love it!

Light Provisions

May 27, 2025  on Shopify

The only option fo this app that I needed was the 'pick list' feature. I like that you can arrange for it to be printed by Order #, SKU, quantity, product, or varient. Shouldn't have to pay for a pick list app when my needs are so simple so this one fit the bill.

PWC Super Rack

May 26, 2025  on Shopify

I just installed the app and it works great! I'm able to print a list of orders to fulfill using a custom template , exactly what I was looking for. It really helps me double-check everything after packing and before printing the UPS label. Great job, Shopify!

Contessa Moda

May 23, 2025  on Shopify

Overall good app, just one key note: add a Vendor field, along side existing fields - when working with many suppliers, would be easier that 1st column is Vendor, so all products that need to be bought from the same supplier, are grouped in Pick List Template. For example, I start my morning with printing out what needs to be bought, like this: Vendor1 (Products 1, 2, 3,....) Vendor2 (Products 1, 2, 3,....) .... Vendor 5 (products 1, 2, 3,...) This way I can faster send to them my planned order list and easily compare what I have in stock already vs. what needs to be bought (is out of stock)

Good Dog People™

May 21, 2025  on Shopify

We organize and pack our orders by geographical zones. For instance, all West zone orders are grouped together for the logistics team assigned to the West region. Because of this, when we print packing slips in the Shopify Order Printer App, the orders won’t appear in chronological or sequential order. Previously, we could select and print multiple packing slips at once. Now, we’re forced to print them one by one, which is incredibly inefficient. With several hundred orders a day, this new process easily eats up 1–2 hours just on printing. Shopify quietly removed this feature overnight and brushed off our feedback with a vague “we are listening to your feedback, and we will definitely pass it along to them” without any clear timeline or commitment. The advice is to print packing slip for one order at one time, for now. It's ridiculously frustrating and feels like a step backward.

Ti-Parts Titanium

May 11, 2025  on Shopify

suggest add "variation content" instead of "varation_title", I need to know exact variation instead of product sku and title, i need to print label

Optics4Birding

May 05, 2025  on Shopify

Lacking. Downloaded this app because my customer requested an invoice after their order shipped so their accounting department could see it was paid. Order Printer's invoice feature allowed me to do this but it didn't show the customer's payment method nor the bill date which were the most important things.

Exprésate con ABI

May 02, 2025  on Shopify

Me ayudo a personalizar muy bien las ordenes de entrega y las etiquetas de envío, así que estoy feliz con ella.

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