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Customer reviews: Shopify Counter

Develop by Shopify

Reviews (16)

Overall rating
2.3

What Merchants Think

Merchants have a mixed reaction to the "Shopify Counter" app. While some appreciate its easy integration and motivational display of sales metrics, many experience persistent technical issues that undermine its reliability and usability. The disparity in user experiences is evident, with some praising its performance when functioning correctly and others frustrated by frequent errors.

Key Strengths

  • Conceptually exciting for displaying sales milestones.
  • Easy integration with Smiirl devices.
  • Helpful support team for troubleshooting.
  • Motivational tool for sales tracking.

Common Concerns

  • Frequent and random changes in displayed numbers.
  • Disconnection and incorrect number resets.
  • Poor data import accuracy.
  • Connection issues with WiFi.
  • Conflicting technical support between Shopify and third-party device manufacturers like Smiirl.
  • Concerns about potential security risks.

Final Thoughts

The "Shopify Counter" app shows promise for store owners desiring a visible metric display solution. However, ongoing technical issues and reliability concerns limit its effectiveness. For it to become a trusted tool in merchant toolkits, these issues must be addressed swiftly.

PowerBlock

Mar 20, 2025  on Shopify

The new app works great, easier to manage multiple counters. Would have been nice to get some help in the app for how to get the counter ID and token. If you're trying to set it up, the counter ID and Token in Smiirl need to be changed to the PUSH NUMBER settings. You'll get the token and counter ID.

Puzzery

Mar 19, 2025  on Shopify

Works great! Now triggers within seconds of an order coming in, and stays accurate. Thank you for updating this, Shopify!

Babenko Brand

Mar 18, 2025  on Shopify

Wow!!! This new app works awesome! Thanks!

lightestry

May 28, 2024  on Shopify

Love it - works great and pumps me up to see new sales and achieved milestones!

DRMTLGY

Mar 14, 2022  on Shopify

This team was very helpful to fix my issue. Very pleased with the counter as well. Really cool to have it in the office.

Aliz Chile

Oct 13, 2021  on Shopify

Really Easy to use App, workd perfectly with my Smiirl. Would recomend for the one who buy smiirl KPI to see monthly sales

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