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Customer reviews: Shopify Counter

Develop by Shopify

Reviews (23)

Overall rating
2.2

What Merchants Think

Merchants have a mixed reaction to the "Shopify Counter" app. While some appreciate its easy integration and motivational display of sales metrics, many experience persistent technical issues that undermine its reliability and usability. The disparity in user experiences is evident, with some praising its performance when functioning correctly and others frustrated by frequent errors.

Key Strengths

  • Conceptually exciting for displaying sales milestones.
  • Easy integration with Smiirl devices.
  • Helpful support team for troubleshooting.
  • Motivational tool for sales tracking.

Common Concerns

  • Frequent and random changes in displayed numbers.
  • Disconnection and incorrect number resets.
  • Poor data import accuracy.
  • Connection issues with WiFi.
  • Conflicting technical support between Shopify and third-party device manufacturers like Smiirl.
  • Concerns about potential security risks.

Final Thoughts

The "Shopify Counter" app shows promise for store owners desiring a visible metric display solution. However, ongoing technical issues and reliability concerns limit its effectiveness. For it to become a trusted tool in merchant toolkits, these issues must be addressed swiftly.

Carbon Studios

Mar 24, 2025  on Shopify

Review from ColorMeCarole helped me bc I was getting pissed nothing was working and the SMIIRL website has no beneficial info about this. reposting the steps in case it goes missing or gets lost within other reviews - Go to your Smirll account - Switch "OPTIONS" from JSON to PUSH NUMBER. - within these settings you'll find your "Counter ID" and "Counter Token" - randomly input a number in the display field and hit "SAVE" (your counter should start updating to display whichever number you inputed) - Go back to your SHOPIFY Counter app within Shopify. - Setup the counter with your "ID and TOKEN" numbers. - Select "Display orders for today" and hit SAVE. - switch to lifetime and it works solid

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