Customer reviews: Shopify Counter

<h3>What Merchants Think</h3> <p>Merchants have a mixed reaction to the "Shopify Counter" app. While some appreciate its easy integration and motivational display of sales metrics, many experience persistent technical issues that undermine its reliability and usability. The disparity in user experiences is evident, with some praising its performance when functioning correctly and others frustrated by frequent errors.</p> <h3>Key Strengths</h3> <ul> <li>Conceptually exciting for displaying sales milestones.</li> <li>Easy integration with Smiirl devices.</li> <li>Helpful support team for troubleshooting.</li> <li>Motivational tool for sales tracking.</li> </ul> <h3>Common Concerns</h3> <ul> <li>Frequent and random changes in displayed numbers.</li> <li>Disconnection and incorrect number resets.</li> <li>Poor data import accuracy.</li> <li>Connection issues with WiFi.</li> <li>Conflicting technical support between Shopify and third-party device manufacturers like Smiirl.</li> <li>Concerns about potential security risks.</li> </ul> <h3>Final Thoughts</h3> <p>The "Shopify Counter" app shows promise for store owners desiring a visible metric display solution. However, ongoing technical issues and reliability concerns limit its effectiveness. For it to become a trusted tool in merchant toolkits, these issues must be addressed swiftly.</p>

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Reviews (21)

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What Merchants Think

Merchants have a mixed reaction to the "Shopify Counter" app. While some appreciate its easy integration and motivational display of sales metrics, many experience persistent technical issues that undermine its reliability and usability. The disparity in user experiences is evident, with some praising its performance when functioning correctly and others frustrated by frequent errors.

Key Strengths

Conceptually exciting for displaying sales milestones.
Easy integration with Smiirl devices.
Helpful support team for troubleshooting.
Motivational tool for sales tracking.

Common Concerns

Frequent and random changes in displayed numbers.
Disconnection and incorrect number resets.
Poor data import accuracy.
Connection issues with WiFi.
Conflicting technical support between Shopify and third-party device manufacturers like Smiirl.
Concerns about potential security risks.

Final Thoughts

The "Shopify Counter" app shows promise for store owners desiring a visible metric display solution. However, ongoing technical issues and reliability concerns limit its effectiveness. For it to become a trusted tool in merchant toolkits, these issues must be addressed swiftly.

Jarrett Fine Jewellery

Mar 26, 2025 on Shopify

I also had trouble with the new app but ColorMeCarole's solution works - Go to your Smirll account - Switch "OPTIONS" from JSON to PUSH NUMBER. - within these settings you'll find your "Counter ID" and "Counter Token" - randomly input a number in the display field and hit "SAVE" (your counter should start updating to display whichever number you inputed) - Go back to your SHOPIFY Counter app within Shopify. - Setup the counter with your "ID and TOKEN" numbers. - Select "Display orders for today" and hit SAVE. Somehow after doing those steps above it FINALLY worked for me, didn't give me a single error and my counter works the way it did before when using the old app. Then I switched the app settings to show Most Recent Order Number and BAM, it works great!

PepperMerchant.net

Mar 25, 2025 on Shopify

Faster updates than before, but still not reliable in terms of total sales. - Add the ability to show sales less returns - Add the ability to show lifetime number of items sold

ColorMeCarole

Mar 21, 2025 on Shopify

After LOTS of trouble with the new app, I FINALLY got it to work showing my lifetime orders. - Go to your Smirll account - Switch "OPTIONS" from JSON to PUSH NUMBER. - within these settings you'll find your "Counter ID" and "Counter Token" - randomly input a number in the display field and hit "SAVE" (your counter should start updating to display whichever number you inputed) - Go back to your SHOPIFY Counter app within Shopify. - Setup the counter with your "ID and TOKEN" numbers. - Select "Display orders for today" and hit SAVE. Somehow after doing those steps above it FINALLY worked for me, didn't give me a single error and my counter works the way it did before when using the old app. Then I switched the app settings to show LIFETIME orders and BAM, it works great!