The counter became useless after Shopify forced us to update the app. 1- The app don't reset when the watch hits 0:00, it just keeps adding numbers 2- We configured the numbers to exclude unpaid orders, but they are still being counted 3- Random ups and downs in the day 4- Refunds are not being counted. So if you sell $1,000 but refund $2,000, the app would still show you've sold $1,000 5- And the more important thing: WE CAN'T GO BACK to the old App, they removed it from the Shopify App Store. If you have the Counter and are requested to update it: DON'T DO IT!

It works if i do that: finally got this to work by completely uninstalling the app in Shopify and starting again. The interesting thing is it started to work after I put the name of the counter in the Shopify app different to what it's called on the Smiirl webpage. Maybe that did the trick, maybe it didn't.

This new version of the app does not work. First the number was wrong and now the number on the counter keeps going up by 2 for every one sale. The old app was so great, I just set it and forgot about it and it worked!

My counter kept flip flappin all over the place in recent days. Saw a notification that the old app wouldn't work and that this new app would replace it. I've uninstalled the old app and downloaded this new one and it's rubbish? It won't load and I've tried over several days now. Why push this change if it's not ready for use? EDIT - I repeatedly uninstalled and reinstalled this version but it still wouldn't work. I have since located the old app and have been able to reinstall the old app. Using the old app for now until it's no longer usable. Hopefully by that time, this new app will be bug free.

Ever since the new app dropped, the counter is ALWAYS incorrect. Whenever I get an order, the counter value decreases. I have to manually update it EVERY time. Which was not my expectation when I purchased the counter.

Ever since updated as stated by Shopify; our counter doesn't work. Can't even get into the app (Rate Exceeded) error message.

Does not work any more, bugging out constantly! Massive disappointment. My counter never works anymore and I have tried everything even reaching out to support with no luck.

Won't connect to Shopify. App just gives error "An error occurred, please try again later" over and over.

Doesn't work, updated as the old app stated I should. Filled out the counter and token ID correctly, now the new app won't save the settings and has effectively bricked my counter. - edit - finally got this to work by completely uninstalling the app in Shopify and starting again. The interesting thing is it started to work after I put the name of the counter in the Shopify app different to what it's called on the Smiirl webpage. Maybe that did the trick, maybe it didn't.

I also had trouble with the new app but ColorMeCarole's solution works - Go to your Smirll account - Switch "OPTIONS" from JSON to PUSH NUMBER. - within these settings you'll find your "Counter ID" and "Counter Token" - randomly input a number in the display field and hit "SAVE" (your counter should start updating to display whichever number you inputed) - Go back to your SHOPIFY Counter app within Shopify. - Setup the counter with your "ID and TOKEN" numbers. - Select "Display orders for today" and hit SAVE. Somehow after doing those steps above it FINALLY worked for me, didn't give me a single error and my counter works the way it did before when using the old app. Then I switched the app settings to show Most Recent Order Number and BAM, it works great!

Faster updates than before, but still not reliable in terms of total sales. - Add the ability to show sales less returns - Add the ability to show lifetime number of items sold

Review from ColorMeCarole helped me bc I was getting pissed nothing was working and the SMIIRL website has no beneficial info about this. reposting the steps in case it goes missing or gets lost within other reviews - Go to your Smirll account - Switch "OPTIONS" from JSON to PUSH NUMBER. - within these settings you'll find your "Counter ID" and "Counter Token" - randomly input a number in the display field and hit "SAVE" (your counter should start updating to display whichever number you inputed) - Go back to your SHOPIFY Counter app within Shopify. - Setup the counter with your "ID and TOKEN" numbers. - Select "Display orders for today" and hit SAVE. - switch to lifetime and it works solid

Gave up on it. Our counter is not that important to waste time trying to install the app. Can not easily find the "Counter ID" and "Counter Token". The app locks up in Safari and won't go section to section. It is very lagging. Never did install it. I have more important things to do. The counter was fun but this new app is not good.

After LOTS of trouble with the new app, I FINALLY got it to work showing my lifetime orders. - Go to your Smirll account - Switch "OPTIONS" from JSON to PUSH NUMBER. - within these settings you'll find your "Counter ID" and "Counter Token" - randomly input a number in the display field and hit "SAVE" (your counter should start updating to display whichever number you inputed) - Go back to your SHOPIFY Counter app within Shopify. - Setup the counter with your "ID and TOKEN" numbers. - Select "Display orders for today" and hit SAVE. Somehow after doing those steps above it FINALLY worked for me, didn't give me a single error and my counter works the way it did before when using the old app. Then I switched the app settings to show LIFETIME orders and BAM, it works great!

My counter kept flip flappin all over the place in recent days. Saw a notification that the old app wouldn't work and that this new app would replace it. I've uninstalled the old app and downloaded this new one and it's rubbish? It won't load and I've tried over several days now. Why push this change if it's not ready for use?

No clear instructions on where the token can be found on Smiirl. So after some searching and using help I found it. Only to run into continuous errors on this app when trying to save the settings. Does not work.

The new app works great, easier to manage multiple counters. Would have been nice to get some help in the app for how to get the counter ID and token. If you're trying to set it up, the counter ID and Token in Smiirl need to be changed to the PUSH NUMBER settings. You'll get the token and counter ID.

Works great! Now triggers within seconds of an order coming in, and stays accurate. Thank you for updating this, Shopify!

Literally doesn't work. Error when trying to connect to the ID and Token. No support will help me.

Sucks! The old app started bugging out ever since they introduced this app. I installed this one and now my counter no longer works because they are using the token instead of the JSON URL. FIX THIS OR I WILL CHARGEBACK THE COUNTER.