We have had ShipRobot for many years. The app is great - when it works. Unfortunately when it doesn't work, support is non-existent. We've submitted 3 tickets and a personal email in the past 2 weeks without any reply and the app doesn't work, resulting us to have to manually enter freight info. We've had downtimes in the past, that took longer than expected to be resolved, and previously they also had a data breach to which no specifics were given. It's currently not working, they have no phone number to call, so this is the only way I feel we can get any form of attention. Besides a non working app is 0 stars, not even 1. Going to have to start searching for an alternative, or just bite the bullet and direct through Shopify, despite their freight discount not being as robust as ours.

We switched to ShipRobot from doing shipments manually and saved 10 minutes per order. ShipRobot is intuitive and works seamlessly with our Shopify storefront.

WE LOVE ShipRobot! It is the simplest yet most powerful shipping app we have used. We did a trial of 5 different Shopify apps and ShipRobot beat them in every one of our needs/requirements.

This is the Shopify shipping app I was hoping existed, and thanks to ShipRobot (with a little help from Andy) - it does. I had it setup and connected to our UPS account within 10 minutes (you need to you have your UPS "API access key" and UPS account number). I am able to print labels directly from the ShipRobot site, or let my warehouse guys print from the UPS site directly (at UPS go to SHIPPING -> VIEW HISTORY and print any label you've created). After creating the shipment in ShipRobot, your order is automatically updated in Shopify, and the customer receives an email with the tracking number... all of this works smoothly and seamlessly. Great APP, great support and totally worth the money. Nice work.

Great shipping app! Keeps getting updated with new cool features, support is excellent. We highly recommend it!