Guard: Order Edit & Protection

Name: Guard: Order Edit &amp; Protection Introduction Video
Uploaded: 2025-07-09T00:51:08Z
Duration: 1 min 33 s
Description: Optimize margins with self-service orders, automated claims, and shipping protection.

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Optimize margins with self-service orders, automated claims, and shipping protection.

Shipping protection

A/b testing tools

Data analytics

Automated claims

Self-service orders

Order modification

About Guard: Order Edit & Protection

Launched May 20, 2025

Built by Shopify

Address

1 Manor Drive, Bathford, ENG, BA1 7TY, GB

Website Support Portal Privacy policy Tutorial FAQ Document

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Introduction Video

Description

One Platform to boost revenue with Shipping Protection, Order Editing, and Real-Time Order Tracking

Shipment Guard tackles your biggest margin-impacting challenges in one platform. Unlike fragmented solutions, we combine self-service order editing, revenue-generating shipping protection, and automated claims. Your customers can modify orders without contacting support. You retain all shipping protection revenue. When issues arise, our system resolves them instantly. Result? Fewer tickets, happier customers, protected margins, and valuable insights.

Shipping Protection – Keep 100% of shipping protection revenue, no rev. share
Order Editing – Self-service post-purchase edits so customers fix orders easily
Order Tracking – Branded tracking page with upsells, offers, and marketing
Upsells – Targeted upsells with A/B testing to increase revenue and margins.
Pay only for what your customers actually use.

Pros

Self-service order editing reduces the need for customer support.
Retain full shipping protection revenue.
Automated claims processing reduces support tickets.
A/B testing tools help optimize protection margins.
Data analytics provide insights to prevent future shipping issues.
Instant issue resolution leads to fewer support tickets and happier customers.
Positive user feedback indicates high customer satisfaction.
Active development with regular updates based on user feedback.

Cons

Limited availability on platforms outside Shopify.
Potential learning curve for new users.

Top Helpful Reviews

REM BLAIR

Jun 17, 2025 on Shopify

I can’t believe this doesn’t exist in Shopify already. I save so much time and have way fewer shipping issues now that customer can edit their own order. I send them a reminder email to verify their information before it ships. Such a game changer for us. Plus Ryan the founder cares so much and has already added a few features we asked for. 10/10