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Propel Replay, Survey, Heatmap logo

Propel Replay, Survey, Heatmap

Develop by Shopify

$9.9-$39.9

/ Month
  • Built for Shopify
  • Free plan available 7 Days Free Trial

    Watch shoppers in action! Find errors with visitor replays!

    Automatic installation
    Error identification
    Playback algorithms
    Customer session recording
    Filtering capabilities
    Bot detection

    About Propel Replay, Survey, Heatmap

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    (161 Reviews)
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    Description

    Stop losing sales to hidden issues. Use replays, heatmaps & surveys to find and fix them fast.

    Experience the Netflix of e-commerce! Propel Replays shows you exactly where shoppers get stuck, rage-click, or abandon cart - so you can fix the friction costing you sales. Watch LIVE and recorded sessions, use heatmaps to spot ignored buttons and confusing layouts, and launch on-site surveys to learn the real reason they didn’t buy. Running ads? Identify suspicious traffic, bots, and competitor clicks so you don’t waste budget. Installs in minutes. Trusted by 6,000+ Shopify stores.

    Experience the Netflix of e-commerce! Propel Replays shows you exactly where shoppers get stuck, rage-click, or abandon cart - so you can fix the friction costing you sales. Watch LIVE and recorded sessions, use heatmaps to spot ignored buttons and confusing layouts, and launch on-site surveys to learn the real reason they didn’t buy. Running ads? Identify suspicious traffic, bots, and competitor clicks so you don’t waste budget. Installs in minutes. Trusted by 6,000+ Shopify stores. more
    • Watch LIVE & recorded replays to find the exact steps before cart abandonment
    • Use heatmaps to spot ignored add-to-cart buttons, distractions & broken layouts
    • Pinpoint funnel drop-offs with analytics (ATC, checkout, errors, more)
    • See visitor IP and traffic source to flag bots and competitors draining ad spend
    • Filter by traffic type, rage clicks, abandoned carts & more so you can act fast

    Pros

    • Provides valuable insights into customer behavior by recording visitor interactions
    • User-friendly and easy to set up, making it accessible for users with no coding knowledge
    • Helps identify issues such as broken links, bots, and competitor activity that could be affecting sales and ad spending
    • Filters by various criteria like country and traffic type to focus on relevant replays
    • Customer support is responsive and helpful, aiding in quick resolution of issues
    • Offers a real-time playback feature showing actual user behavior, crucial for optimizing website layout
    • Installation is automatic and quick, requiring no technical expertise
    • Cost-effective with a high value for the features provided

    Cons

    • Limited feedback on long-term performance as many reviews are from users who have just started using the app
    • No negative reviews or cons provided in the current dataset, which could indicate potential review bias or lack of comprehensive feedback

    Top Helpful Reviews

    Carly's Big Ass Cookies

    Jan 18, 2026  on Shopify

    Propel Replays has been a great tool for my small business. The platform is very user friendly, easy to navigate, and simple to set up. Their customer service is top notch and responsive whenever I had questions. The free plan was exactly what I needed to get started without any pressure or hidden catches. I’d definitely recommend Propel Replays to other small business owners looking for a straightforward, reliable recording tool.

    Mushy Tees

    Jan 14, 2026  on Shopify

    Super easy to use and it works consistently. Plus they are still rolling out new features, like being able to identify bot traffic more easily. I'd recommend the app.

    CBDThrone

    Jan 12, 2026  on Shopify

    J'aime bien cette application. Elle est intuitive et efficace... Elle m'a déjà permis de nombreux et précieux insights. Je recommande.

    OFANDI

    Jan 02, 2026  on Shopify

    This app is very helpful for understanding customer behavior and making better decisions based on real data. On top of that, their support team is excellent — fast, friendly, and really helpful. Definitely recommend it.

    Scarlet Empyre

    Jan 02, 2026  on Shopify

    I've been using this app for a few days upon recommendation and so far I'm very pleased with the features. It's very helpful to see what people look at and make informed decisions about what information to add and what format to use. For instance I'm noticing people on my store don't seem to use sliders and drop down menus, so some important information may get lost that could be overcoming objections. The support service is very quick, efficient and helpful. they gave a free boost and answered my questions very quickly and clearly. Highly recommend.

    Kjuut Design

    Jan 02, 2026  on Shopify

    Really great app. I can see visitor location, session duration, device type, and more. The session replays are especially helpful for understanding how people use my store. Easy to use and very useful.

    Pixel Burn Custom Laser Creations

    Dec 31, 2025  on Shopify

    Propel Replays & Heatmaps has been an absolute game changer for understanding how customers actually interact with our store. The replays and heatmaps are clear, easy to use, and give genuine insight into where users get stuck or drop off. A huge shout out to Tom as well his support has been nothing short of exceptional. Fast replies, clear explanations, and genuinely helpful suggestions that actually improve conversion, not just generic advice. If you’re serious about improving UX and conversions, Propel Replays & Heatmaps is a must-have. Highly recommended. <3

    Erzsébet Budapest

    Dec 22, 2025  on Shopify

    I had a scroll stopped bug in my store, and i could resolve with this app, i found the bug by the app

    Regalos Mila

    Dec 16, 2025  on Shopify

    Excelente app, que permite monitorear el UX/UI de mi sitio web y hacer mejoras para aumentar la conversión de clientes. La aplicación es fácil de instalar y configurar.

    Hawkins & Co. Leather

    Dec 10, 2025  on Shopify

    Was looking for a tool like this to gain insights and was not disappointed! Great customer service too.

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