Propel Replay, Survey, Heatmap

Develop by Shopify

$9.9-$39.9

/ Month

Built for Shopify

Free plan available 7 Days Free Trial

Watch shoppers in action! Find errors with visitor replays!

Automatic installation

Error identification

Playback algorithms

Customer session recording

Filtering capabilities

Bot detection

About Propel Replay, Survey, Heatmap

Launched Jun 16, 2021

Built by Shopify

Address

1887 Whitney Mesa, DR #1992, Henderson, NV, 89014, US

Website Support Portal Privacy policy Tutorial FAQ Document

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Description

Boost sales with replays, heatmaps and surveys! Reduce cart abandonment & uncover sale blockers.

Experience the Netflix of e-commerce with Propel Replays! Our session recording & heatmap features lets you watch shoppers as they navigate your shop, helping you pinpoint areas for improvement & uncover hidden issues blocking sales. Running ads? Replays can help you detect bots and competitors wasting your ad spend. Plus, our new survey feature lets you gauge satisfaction & gain insights directly from shoppers. Join top brands in boosting sales and enhancing your store with Propel Replays.

Watch both LIVE & recorded sessions & uncover hidden issues blocking your sales
Heatmaps help you identify patterns & optimize page designs for increased sales
Use analytics to find conversion bottlenecks across your sales funnel
Get visitor IPs so you can identify and block bots wasting your ad spend
Filter by country, traffic type, error & more to find the replays you care about

Pros

Provides valuable insights into customer behavior by recording visitor interactions
User-friendly and easy to set up, making it accessible for users with no coding knowledge
Helps identify issues such as broken links, bots, and competitor activity that could be affecting sales and ad spending
Filters by various criteria like country and traffic type to focus on relevant replays
Customer support is responsive and helpful, aiding in quick resolution of issues
Offers a real-time playback feature showing actual user behavior, crucial for optimizing website layout
Installation is automatic and quick, requiring no technical expertise
Cost-effective with a high value for the features provided

Cons

Limited feedback on long-term performance as many reviews are from users who have just started using the app
No negative reviews or cons provided in the current dataset, which could indicate potential review bias or lack of comprehensive feedback

Top Helpful Reviews

Erzsébet Budapest

Dec 22, 2025 on Shopify

I had a scroll stopped bug in my store, and i could resolve with this app, i found the bug by the app

Regalos Mila

Dec 16, 2025 on Shopify

Excelente app, que permite monitorear el UX/UI de mi sitio web y hacer mejoras para aumentar la conversión de clientes. La aplicación es fácil de instalar y configurar.

Hawkins & Co. Leather

Dec 10, 2025 on Shopify

Was looking for a tool like this to gain insights and was not disappointed! Great customer service too.

CMM Offroad

Dec 10, 2025 on Shopify

Just starting with the App, but so far the support and instructions have been fantastic and look forward to what I will learn from this.

Rama Baby

Dec 09, 2025 on Shopify

not sure where all these good reviews are coming from. Recorded only a fraction of the sessions and support leaves you hanging

Wattle&Clay

Dec 01, 2025 on Shopify

Have only been using the app for a short time but so far its fairly insightful especially the recordings. Easy to install and the support team are responsive and helpful. Would reccomend.

KOZIN

Nov 27, 2025 on Shopify

Amazing support! 5/5. I asked for help with adding a few things and got an instant reply. Super helpful and fast. Highly recommended!

WHITE TURTLE BEAUTY

Nov 22, 2025 on Shopify

There are no free plans, all are paid with free 1-week trial. Developer should truthfully advertise their offers.

SPIRIT ALMOND

Nov 20, 2025 on Shopify

I found this app when I was looking for a cost effective screen-recording app. The screen-recording interface is intuitive and the app is reliable. Though occasionally there are screen recordings that don't log, I've experienced the exact same problem with the most famous (and most expensive) apps -- presumably that's a Shopify issue that would occur with any app. Excellent customer service!

UneLabor

Nov 16, 2025 on Shopify

A very good way to see the customer experience of your store. Amazing that they offer the free version. Customer service is top notch!

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