8.3
Propel Replay & Session Record logo

Propel Replay & Session Record

$9.95-$39.95

/ Month
Free plan available 7 Days Free Trial

Watch shoppers in action! Find errors with visitor replays!

Automatic installation
Error identification
Playback algorithms
Customer session recording
Filtering capabilities
Bot detection
391 Reviews
8.3

About Propel Replay & Session Record

Launched Jun 17, 2021

Categories

Built by Propel Commerce

Email :

[email protected]

Address

170-422 Richards St, Vancouver, BC, V6B2Z4, CA

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Description

Increase sales by watching your customers in action! Uncover errors and issues blocking your sales.

Like Netflix but for your Shopify store! Propel Replays records your customers while they're browsing your store so you can see what's working, what's not working, and uncover hidden issues blocking your sales. Running ads? It can also help you identify bots and competitors wasting your ad spend. Try Propel Replays and see how top brands use it to boost sales and improve their stores.

Like Netflix but for your Shopify store! Propel Replays records your customers while they're browsing your store so you can see what's working, what's not working, and uncover hidden issues blocking your sales. Running ads? It can also help you identify bots and competitors wasting your ad spend. Try Propel Replays and see how top brands use it to boost sales and improve their stores. more
  • Intelligent algorithms provide smooth playback without affecting site speed
  • Filter by country, traffic type & more to find the replays you care about
  • Filter replays by errors encountered to expose broken links and other errors
  • Get visitor IPs so you can Identify and block bots wasting your ad spend
  • Installation is completely automatic and takes only a second - no coding needed

Pros

  • Provides valuable insights into customer behavior by recording visitor interactions
  • User-friendly and easy to set up, making it accessible for users with no coding knowledge
  • Helps identify issues such as broken links, bots, and competitor activity that could be affecting sales and ad spending
  • Filters by various criteria like country and traffic type to focus on relevant replays
  • Customer support is responsive and helpful, aiding in quick resolution of issues
  • Offers a real-time playback feature showing actual user behavior, crucial for optimizing website layout
  • Installation is automatic and quick, requiring no technical expertise
  • Cost-effective with a high value for the features provided

Cons

  • Limited feedback on long-term performance as many reviews are from users who have just started using the app
  • No negative reviews or cons provided in the current dataset, which could indicate potential review bias or lack of comprehensive feedback

Top Helpful Reviews

View all reviews

Épris

Dec 13, 2024  on Shopify

The app allows me to track what I need to improve on in my store. The customer service is also amazing!

OnlyJesus

Dec 11, 2024  on Shopify

Easy to use and perfect for small shops like mine. It's a cool and insightful way to track how the shop is performing.

The Cave

Dec 09, 2024  on Shopify

I can’t say enough good things about the support team behind this app! Their response was super fast, friendly, and efficient. It’s clear they genuinely care about their users. Honestly, this kind of service is rare these days. Highly recommend the app and the team behind it!

Candi's Essentials

Dec 08, 2024  on Shopify

I absolutely recommends this app to whomever is selling online. And the customer is pretty great too. Tom was really helpful in solving my issue in a matter of minutes. Thanks Tom for the wonderful customer service.

Gapka

Dec 08, 2024  on Shopify

I just installed so for now I will just comment that it was incredibly easy to install, it seems easy to use, and the customer service has been fantastic.

Dynosa

Dec 03, 2024  on Shopify

I like how detailed it is and how it lets me know what customers like and want and where they are from, this helps a lot in my opinion.

Cocco

Nov 27, 2024  on Shopify

Super simple to use! The free plan is a huge help for small stores, especially during the testing phase. And big thanks to Tom for increasing the pageview limit. If you’re looking for a replay session app, this is the one!

Shvetah

Nov 27, 2024  on Shopify

Super easy to use app and the insights it offers are great. Definitely recommend to all store owners. I personally love the live session recordings that enable us store owners to understand how customers shop.

Black Forest Mushrooms

Nov 24, 2024  on Shopify

Support is top notch and I love being able to view in real time where my customers are getting stuck or missing key points on our customer journey. Easy to install, no noticeable impact to site speed, this is a great tool for your store!

Zona Hardcore

Nov 18, 2024  on Shopify

Muy contento con el servicio porque tuve un problema con la facturación y lo arreglaron en un par de días. Así sí. Gracias!

UphaarHub

Nov 12, 2024  on Shopify

This app works great, helps me analyse how the customer is behaving on my store and where my funnel is lacking. By watching session videos I'm able to take corrective measures to improve conversions. Also, support is really responsive they help you out in case you get any issue or have a query. Very prompt service!

VersaMart

Nov 05, 2024  on Shopify

The application is quite good, the customer service is perfect, they help you and give you a quick solution. It would be nice if the page could be translated into languages other than English.

Milk Depot Inc.

Nov 03, 2024  on Shopify

Propel Replay works great! The support I have received has been quick and very helpful. I was searching for a replay app so that I could disable Vitals and save money and that's what I will be doing now! Thanks

FumaBlades

Oct 21, 2024  on Shopify

So far i have gotten no issues. The replays are really on point and very user friendly application. I highly recommend it!

Pick and Home

Oct 20, 2024  on Shopify

Great app! It has allowed me to make the accurate optimisations to my store pages based on real data. Eliminates all the guessing and reduces the amount of trial and errors needed.

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