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  3. Compare Peek! ‑ Better Replay & Survey vs Propel Replay & Session Record
Peek! ‑ Better Replay & Survey logo

Peek! ‑ Better Replay & Survey

Heatmap & Google Analytics Alternative - Increase Sales & SEO

Propel Replay & Session Record logo

Propel Replay & Session Record

Watch shoppers in action! Find errors with visitor replays!

Peek! ‑ Better Replay & Survey logo

Peek! ‑ Better Replay & Survey

Heatmap & Google Analytics Alternative - Increase Sales & SEO

Propel Replay & Session Record logo

Propel Replay & Session Record

Watch shoppers in action! Find errors with visitor replays!

Rating

Rating

2,766 Reviews
8.1
631 Reviews
9.2

Pricing

Pricing

  • $29 / Month
  • Free Plan Available
  • 7 Days Free Trial
Try for Free More info
  • $9.9-$39.9 / Month
  • Free Plan Available
  • 7 Days Free Trial
Try for Free More info

Features

Features

  • Post-purchase surveys
  • Session replay
  • Customer surveys
  • User behavior insights
  • Ecommerce segmentation
  • Automatic installation
  • Error identification
  • Playback algorithms
  • Customer session recording
  • Filtering capabilities
  • Bot detection

Screenshots

Screenshots

Peek! ‑ Better Replay & Survey screenshot Peek! ‑ Better Replay & Survey screenshot Peek! ‑ Better Replay & Survey screenshot Peek! ‑ Better Replay & Survey screenshot
+ 2 more
Peek! ‑ Better Replay & Survey screenshot Peek! ‑ Better Replay & Survey screenshot
Propel Replay & Session Record screenshot Propel Replay & Session Record screenshot Propel Replay & Session Record screenshot Propel Replay & Session Record screenshot
+ 3 more
Propel Replay & Session Record screenshot Propel Replay & Session Record screenshot Propel Replay & Session Record screenshot

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Pros

Pros

  • Provides detailed session recordings including browser, session length, location, and timestamp
  • Helps analyze customer behavior to improve website elements and increase sales
  • Simple surveys can be integrated seamlessly into the checkout page to gather customer feedback
  • Easy-to-read insights and e-commerce specific segmentation
  • Allows direct communication with customers to spot pain points and improve performance
  • Helps convert visitors into customers by understanding user experience (UX)
  • Centralized survey responses to better understand user feedback
  • Highly praised customer service
  • Offers extra sessions for free upon request
  • Provides valuable insights into customer behavior by recording visitor interactions
  • User-friendly and easy to set up, making it accessible for users with no coding knowledge
  • Helps identify issues such as broken links, bots, and competitor activity that could be affecting sales and ad spending
  • Filters by various criteria like country and traffic type to focus on relevant replays
  • Customer support is responsive and helpful, aiding in quick resolution of issues
  • Offers a real-time playback feature showing actual user behavior, crucial for optimizing website layout
  • Installation is automatic and quick, requiring no technical expertise
  • Cost-effective with a high value for the features provided

Cons

Cons

  • Limited feedback on long-term performance as many reviews are from users who have just started using the app
  • No negative reviews or cons provided in the current dataset, which could indicate potential review bias or lack of comprehensive feedback

Categories

Categories

Launched

Launched

Mar 19, 2019
Jun 16, 2021

Developer

Developer

Built by CartKit

Apps:

2

Average Rating:

4.8

Reviews:

16,179

Built by Propel Commerce

Apps:

5

Average Rating:

3.9

Reviews:

1,469

Make Your Choice

Make Your Choice

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