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Customer reviews: Seguno Email Marketing

Develop by Seguno

Reviews (715)

Overall rating
4.8

What Merchants Think

Merchants generally have a positive view of "Seguno Email Marketing," appreciating its seamless Shopify integration, user-friendliness, and strong customer support. Many users find the app easy to set up and intuitive, making it a preferred choice for both beginners and experienced users who have previously used other platforms like Klaviyo and Mailchimp.

Key Strengths

  • Seamless integration with Shopify
  • Intuitive and easy-to-use interface
  • Excellent customer support with real human interaction
  • Regular feature updates and new additions
  • Effective email templates and automation capabilities

Common Concerns

  • Pricing structure considered high by some small business users
  • Limited video embedding capabilities
  • Some users report unwanted charges or unclear billing practices

Final Thoughts

"Seguno Email Marketing" is highly regarded by its users for its robust integration with Shopify and comprehensive customer support. While it receives high praises for user experience and feature set, pricing concerns are notable, particularly for businesses with smaller subscriber lists. Overall, it remains a top choice for email marketing within the Shopify ecosystem.

Orange Screw

Oct 06, 2024  on Shopify

I've been using Sequndo for about 4 years and am very happy with the ease of use, powerful features, and fast customer support. I would highly recommend.

Aki Lashes

Oct 03, 2024  on Shopify

Seguno email is the best newsletter app that I used. Brian is always on top of it and is actively searching and trying ways to help our newsletters reach more of our customers. I used Mailchimp and CM Commerce and I had to jump through hoops to try to get help and their prices kept jumping sky high! It was getting ridiculous. We decided to switch after I got ghosted from a Mailchimp customer service member that was trying to help us fix our automations. Brian has really been amazing in taking the time to meet with us and answer all of our questions and help us create different segments, custom automations and help us lower the cost of our monthly payments as well. He is a GEM and needs a raise. If your thinking of switching your newsletter app this is your sign!

My Store

Sep 03, 2024  on Shopify

The support staff have been very responsive and the software is amazingly easy to use. I wish I had switched over years ago!!

DesignsbyShakeya

Aug 29, 2024  on Shopify

I will always recommend them! AMAZING APP AND AMAZING SERVICE!!! been using them for 4 years now and will go nowhere else

Christmas Trees In The Mail

Aug 22, 2024  on Shopify

I highly recommend this company. They are extremely knowledgeable with email marketing. They helped me develop good strategies and know exactly how to implement. The customer service is also outstanding. Always available and provide great feedback. Great application to help build your business

Danish By Design

Aug 14, 2024  on Shopify

I’m so glad we chose the Seguno Email marketing app for our Shopify store. Christina, Cameron, and the whole team were incredible, guiding us through the setup and ensuring we got the most out of the app. It’s incredibly user-friendly, with plenty of templates and automation features that have boosted our sales opportunities. The reports give us a clear view of our performance. Plus, it’s great to know that the Seguno team is always there and truly invested in supporting us.

flamingwik.

Jul 02, 2024  on Shopify

Stellar support and insights from this team of top-notch individuals who will help guide you and grasp your challenges in a very human to human approach. Extremely helpful and educational. You will be glad you chose Seguno.

Zoo Ornaments

Jun 27, 2024  on Shopify

I installed the app last week and sent my first newsletter. I had an excellent result. I highly recommend this App.

Ivory Raine Candle Co.

Jun 20, 2024  on Shopify

I recently reached out to Seguno for assistance, and I was thoroughly impressed by their prompt and effective response. Christina, in particular, went above and beyond in resolving my issue quickly. She not only addressed my concerns but also offered invaluable advice on increasing my email subscribers. Her tips have already started showing positive results. Christina’s patience and dedication were evident as she took the time to research my social media and website, providing me with amazing, actionable insights. I can’t thank her enough for her help and expertise. Christina, you are truly the best!

Kizoo Gifts

Jun 13, 2024  on Shopify

I have been using Seguno Email Marketing for over a year and am really happy with the app and their support. Excellent speedy support and help with using the app. I would especially like to thank Cameron for all his help!

Nikisa Candles

Jun 13, 2024  on Shopify

The online support is amazing. Always so helpful and quick to respond. They give you step by step instructions and make everything a lot easier.

Burton Goods LLC®

Jun 12, 2024  on Shopify

The team at Seguno has been really amazing to work with. I've been working in e-commerce for over 14 years and I've rarely seen this level of personal support with a vendor, let alone an email marketing vendor. I highly recommend the Seguno email marketing services.

European Deli

Jun 12, 2024  on Shopify

I have been using Seguno for about two years and couldn't be happier. It's easy to use and perfectly integrates with Shopify. I also like the interaction with Canva which has helped me become quite an artistic person. Brian from the support team is knowledgeable, comes up with ideas, and helps implement the execution. They are constantly updating and adding new features. I highly recommend Seguno.

OHMINME

Jun 02, 2024  on Shopify

I hate leaving negative feedback, but I believe this needs to be addressed: Seguno no longer support small business owners who are gradually building their email list. Moving from 250 to 2500 subscribers is a significant jump and could take years for many of us to achieve. I currently have just over 300 subscribers, yet I'm being asked to pay a shocking $35 USD a month, with only one pricing plan available. I'm not interested in their unnecessary add-ons (most of which premium themes already have built-in) to try and justify the cost. I really wish this company could introduce small business-friendly payment plans instead of fitting everyone into the same mold. I'm happy to pay what’s fair, but this isn’t it! As Noodle wisely pointed out to Willy Wonka, "The greedy beat the needy."

Modern Cloth Nappies

May 07, 2024  on Shopify

Have been using seguno for 4 years now and it is great! Especially when I am not so experienced in marketing emails it makes the process really simple but professional looking! The customer service is second none... thanks team Seguno!

The Earthy Goodness

Apr 29, 2024  on Shopify

I love the ease of using and connecting all Seguno products to Shopify! You don't need any tech know-how. The support team is also readily available. It's honestly the best marketing suite for your Shopify Store.

NuGo Nutrition

Apr 19, 2024  on Shopify

We love Seguno! We have been using it for over 4 years and it is so easy. It integrates directly with Shopify so A LOT of time is saved on designs and templates. I would, and have, recommended it to anyone!

BeFashion.it

Apr 19, 2024  on Shopify

Utilizziamo questa app da più di 4 anni e ci siamo trovati sempre molto bene. Ha tutte le funzionalità basiche e anche quelle più avanzate e sono sempre in costante aggiornamento. Anche il supporto clienti è veloce ed efficiente, quindi la consigliamo vivamente!

Gigi's House Of Frills

Apr 17, 2024  on Shopify

I've been using this app for about a year and I love it! It is very intuitive and easy to use but whenever I do need assistance they are great! I recommned to anyone looking to up their e-mail game!

Vanzzini Art Studio

Mar 31, 2024  on Shopify

I wish there was a way to place videos from our phone into emails, being an artist, my products require being sold visually - Sometimes photos are simply not enough. Wish there were more features as well.

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