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Customer reviews: Seguno Email Marketing

Develop by Seguno

Reviews (1,177)

Overall rating
4.8

What Merchants Think

Merchants generally have a positive view of "Seguno Email Marketing," appreciating its seamless Shopify integration, user-friendliness, and strong customer support. Many users find the app easy to set up and intuitive, making it a preferred choice for both beginners and experienced users who have previously used other platforms like Klaviyo and Mailchimp.

Key Strengths

  • Seamless integration with Shopify
  • Intuitive and easy-to-use interface
  • Excellent customer support with real human interaction
  • Regular feature updates and new additions
  • Effective email templates and automation capabilities

Common Concerns

  • Pricing structure considered high by some small business users
  • Limited video embedding capabilities
  • Some users report unwanted charges or unclear billing practices

Final Thoughts

"Seguno Email Marketing" is highly regarded by its users for its robust integration with Shopify and comprehensive customer support. While it receives high praises for user experience and feature set, pricing concerns are notable, particularly for businesses with smaller subscriber lists. Overall, it remains a top choice for email marketing within the Shopify ecosystem.

The Bespoke Sign House

Feb 12, 2025  on Shopify

Fine for sending out emails manually, but the automations don't work. I have used this since October, and had 4000 orders, but the review automation email only sent out 4 review emails overall. Not impressed, especially for the monthly cost. Uninstalled

Maltashopper.com

Feb 08, 2025  on Shopify

We moved away from Klaviyo after they changed their pricing plans and I must say I don't miss Klaviyo at all. This app is extremely well integrated to Shopify and I like how closely knit they are. Excellent support, it's so nice to talk to real people instead of being limited to a chat that you have to wait ages for.

Gerda Spillmann by GS Products

Jan 23, 2025  on Shopify

Great platform; integrates seamlessly with Shopify. It's easy to create emails, connect Canva, and target customer segments from Shopify. The support is top notch, and you get to chat with an actual person when you have questions. I appreciate that they always seem to be adding new features, and look forward to what they come up with next. Thanks for the exceptional app and service!

Julie Young Media

Jan 20, 2025  on Shopify

My first time using an email marketing app and overall it has been pretty intuitive and easy to set up. Segunop support team have been quick to respond and help me fill in my knowledge gaps.

Style Cases Mx

Jan 01, 2025  on Shopify

This app has been charge me $35 over 6 months, i downloaded once to try it, it said is free if you have less than 250 subscriptions, I have less than this. This app is not like others, this app didn’t notice me that they wil charge me for nothing.

Get Flapped

Nov 26, 2024  on Shopify

Could not say anything nicer about this brand, their support always helps with issues(there only issue's because I don't understand) they help 24/7. The best part is how easy it is to make awesome emails. They also listen to their customers!

Out Beyond

Nov 03, 2024  on Shopify

Very easy to get used to. The tutorials are great and their support people are awesome. Very quick to respond. Thank you Matt!

Odeliya Probeauty

Nov 03, 2024  on Shopify

Straightforward support, and immediate assistance during business hours. Always smooth with campaigns and automation. Highly recommend!

Sweet Surrender

Oct 20, 2024  on Shopify

I've only been using Seguno for a couple of days and I have to say, the set up so far has been very easy, and not just because I have all my emails written out, but the templates are great and the drag and drop editor is fantastic and very intuitive! I've gone from Klaviyo, to Yotpo, and now to Seguno and I have to say, I wish I would have tried them from the start and saved myself a lot of money and the hassle of trying to many others that didn't suit my needs! Great esp/app!

Orange Screw

Oct 06, 2024  on Shopify

I've been using Sequndo for about 4 years and am very happy with the ease of use, powerful features, and fast customer support. I would highly recommend.

Aki Lashes

Oct 03, 2024  on Shopify

Seguno email is the best newsletter app that I used. Brian is always on top of it and is actively searching and trying ways to help our newsletters reach more of our customers. I used Mailchimp and CM Commerce and I had to jump through hoops to try to get help and their prices kept jumping sky high! It was getting ridiculous. We decided to switch after I got ghosted from a Mailchimp customer service member that was trying to help us fix our automations. Brian has really been amazing in taking the time to meet with us and answer all of our questions and help us create different segments, custom automations and help us lower the cost of our monthly payments as well. He is a GEM and needs a raise. If your thinking of switching your newsletter app this is your sign!

My Store

Sep 03, 2024  on Shopify

The support staff have been very responsive and the software is amazingly easy to use. I wish I had switched over years ago!!

DesignsbyShakeya

Aug 29, 2024  on Shopify

I will always recommend them! AMAZING APP AND AMAZING SERVICE!!! been using them for 4 years now and will go nowhere else

Christmas Trees In The Mail

Aug 22, 2024  on Shopify

I highly recommend this company. They are extremely knowledgeable with email marketing. They helped me develop good strategies and know exactly how to implement. The customer service is also outstanding. Always available and provide great feedback. Great application to help build your business

Danish By Design

Aug 14, 2024  on Shopify

I’m so glad we chose the Seguno Email marketing app for our Shopify store. Christina, Cameron, and the whole team were incredible, guiding us through the setup and ensuring we got the most out of the app. It’s incredibly user-friendly, with plenty of templates and automation features that have boosted our sales opportunities. The reports give us a clear view of our performance. Plus, it’s great to know that the Seguno team is always there and truly invested in supporting us.

flamingwik.

Jul 02, 2024  on Shopify

Stellar support and insights from this team of top-notch individuals who will help guide you and grasp your challenges in a very human to human approach. Extremely helpful and educational. You will be glad you chose Seguno.

Zoo Ornaments

Jun 27, 2024  on Shopify

I installed the app last week and sent my first newsletter. I had an excellent result. I highly recommend this App.

Ivory Raine Candle Co.

Jun 20, 2024  on Shopify

I recently reached out to Seguno for assistance, and I was thoroughly impressed by their prompt and effective response. Christina, in particular, went above and beyond in resolving my issue quickly. She not only addressed my concerns but also offered invaluable advice on increasing my email subscribers. Her tips have already started showing positive results. Christina’s patience and dedication were evident as she took the time to research my social media and website, providing me with amazing, actionable insights. I can’t thank her enough for her help and expertise. Christina, you are truly the best!

Kizoo Gifts

Jun 13, 2024  on Shopify

I have been using Seguno Email Marketing for over a year and am really happy with the app and their support. Excellent speedy support and help with using the app. I would especially like to thank Cameron for all his help!

Nikisa Candles

Jun 13, 2024  on Shopify

The online support is amazing. Always so helpful and quick to respond. They give you step by step instructions and make everything a lot easier.

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