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Customer reviews: Seguno Email Marketing

Develop by Seguno

Reviews (1,177)

Overall rating
4.8

What Merchants Think

Merchants generally have a positive view of "Seguno Email Marketing," appreciating its seamless Shopify integration, user-friendliness, and strong customer support. Many users find the app easy to set up and intuitive, making it a preferred choice for both beginners and experienced users who have previously used other platforms like Klaviyo and Mailchimp.

Key Strengths

  • Seamless integration with Shopify
  • Intuitive and easy-to-use interface
  • Excellent customer support with real human interaction
  • Regular feature updates and new additions
  • Effective email templates and automation capabilities

Common Concerns

  • Pricing structure considered high by some small business users
  • Limited video embedding capabilities
  • Some users report unwanted charges or unclear billing practices

Final Thoughts

"Seguno Email Marketing" is highly regarded by its users for its robust integration with Shopify and comprehensive customer support. While it receives high praises for user experience and feature set, pricing concerns are notable, particularly for businesses with smaller subscriber lists. Overall, it remains a top choice for email marketing within the Shopify ecosystem.

Burton Goods LLC®

Jun 12, 2024  on Shopify

The team at Seguno has been really amazing to work with. I've been working in e-commerce for over 14 years and I've rarely seen this level of personal support with a vendor, let alone an email marketing vendor. I highly recommend the Seguno email marketing services.

European Deli

Jun 12, 2024  on Shopify

I have been using Seguno for about two years and couldn't be happier. It's easy to use and perfectly integrates with Shopify. I also like the interaction with Canva which has helped me become quite an artistic person. Brian from the support team is knowledgeable, comes up with ideas, and helps implement the execution. They are constantly updating and adding new features. I highly recommend Seguno.

OHMINME

Jun 02, 2024  on Shopify

I hate leaving negative feedback, but I believe this needs to be addressed: Seguno no longer support small business owners who are gradually building their email list. Moving from 250 to 2500 subscribers is a significant jump and could take years for many of us to achieve. I currently have just over 300 subscribers, yet I'm being asked to pay a shocking $35 USD a month, with only one pricing plan available. I'm not interested in their unnecessary add-ons (most of which premium themes already have built-in) to try and justify the cost. I really wish this company could introduce small business-friendly payment plans instead of fitting everyone into the same mold. I'm happy to pay what’s fair, but this isn’t it! As Noodle wisely pointed out to Willy Wonka, "The greedy beat the needy."

Modern Cloth Nappies

May 07, 2024  on Shopify

Have been using seguno for 4 years now and it is great! Especially when I am not so experienced in marketing emails it makes the process really simple but professional looking! The customer service is second none... thanks team Seguno!

The Earthy Goodness

Apr 29, 2024  on Shopify

I love the ease of using and connecting all Seguno products to Shopify! You don't need any tech know-how. The support team is also readily available. It's honestly the best marketing suite for your Shopify Store.

NuGo Nutrition

Apr 19, 2024  on Shopify

We love Seguno! We have been using it for over 4 years and it is so easy. It integrates directly with Shopify so A LOT of time is saved on designs and templates. I would, and have, recommended it to anyone!

BeFashion.it

Apr 19, 2024  on Shopify

Utilizziamo questa app da più di 4 anni e ci siamo trovati sempre molto bene. Ha tutte le funzionalità basiche e anche quelle più avanzate e sono sempre in costante aggiornamento. Anche il supporto clienti è veloce ed efficiente, quindi la consigliamo vivamente!

Gigi's House Of Frills

Apr 17, 2024  on Shopify

I've been using this app for about a year and I love it! It is very intuitive and easy to use but whenever I do need assistance they are great! I recommned to anyone looking to up their e-mail game!

Vanzzini Art Studio

Mar 31, 2024  on Shopify

I wish there was a way to place videos from our phone into emails, being an artist, my products require being sold visually - Sometimes photos are simply not enough. Wish there were more features as well.

Signé Sarah

Mar 27, 2024  on Shopify

So far so good! As a new user, this app is very user friendly. The 5 steps to get you started are very well explained. I switched from Klaviyo to Seguno and i'm saving hundreds of dollars monthly, without the need to limit my newsletter sends. Customer service is great, very quick to respond to and friendly.

Moonkist Designs

Jan 12, 2024  on Shopify

We've been using Seguno for our weekly email newsletter for the last few years and have loved using it as it's improved! Our Shopify store was down when the subscription price changed, but we were able to contact them and discuss discuss a lower fee for the level of email subscribers we currently have. Seguno's support was great, and they immediately implemented the lower rate for review after we contacted them. We could not have had a better experience!

Land & She

Jan 02, 2024  on Shopify

Seguno cares about their customers and I have enjoyed using this email app since 2019. Their email templates are intuitive which makes creating a quick marketing email super easy. I recommend!

Hafen Beauty

Nov 27, 2023  on Shopify

I have been using Seguno for 2 years now and have been very pleased with what they offer for a small business like mine. The offerings are great but the customer service makes Seguno beyond great. My team has reached out to Seguno for help several times and we are always treated with such care and expertise it keeps us coming back. Recently I reached out asking for help with their upcoming price changes on some of their plans. I was greeted with the same kindness and even offered a solution that continues to support my small business. As a small business owner I know how challenging it can be when other businesses do not have the courtesy to be kind or even offer solutions. Seguno has done a fantastic job at providing great customer service and great solutions that actually help my buisness thrive. If you are feeling like you want to move away from seguno because of their recent pricing shifts I’d ask you to consider reaching out to a rep and sharing your concerns and questions. I am confident you will be received with open arms. And remember, kindness begets kindness. From one small business to another, thank you Seguno. - Chelsea

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