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Customer reviews: Seguno Email Marketing

Develop by Shopify

Reviews (678)

Overall rating
4.8

What Merchants Think

Merchants generally have a positive view of "Seguno Email Marketing," appreciating its seamless Shopify integration, user-friendliness, and strong customer support. Many users find the app easy to set up and intuitive, making it a preferred choice for both beginners and experienced users who have previously used other platforms like Klaviyo and Mailchimp.

Key Strengths

  • Seamless integration with Shopify
  • Intuitive and easy-to-use interface
  • Excellent customer support with real human interaction
  • Regular feature updates and new additions
  • Effective email templates and automation capabilities

Common Concerns

  • Pricing structure considered high by some small business users
  • Limited video embedding capabilities
  • Some users report unwanted charges or unclear billing practices

Final Thoughts

"Seguno Email Marketing" is highly regarded by its users for its robust integration with Shopify and comprehensive customer support. While it receives high praises for user experience and feature set, pricing concerns are notable, particularly for businesses with smaller subscriber lists. Overall, it remains a top choice for email marketing within the Shopify ecosystem.

Fingerboard Farm

Jan 28, 2026  on Shopify

We love the way Seguno makes creating beautiful emails for our small e-commerce company. We count on this weekly to generate revenue and it works!!

Wivood

Jan 16, 2026  on Shopify

Seguno is a fantastic app and has become an essential part of our email marketing workflow. It’s intuitive, well integrated with Shopify, and allows us to manage newsletters and automations in a very efficient way. What really makes the difference is the support team: extremely responsive, knowledgeable, and genuinely helpful. Whenever we had a question or needed assistance, they were quick and precise in finding a solution. Highly recommended for anyone looking for a reliable and well-built email marketing tool for Shopify.

Woodchuckers.com

Jan 08, 2026  on Shopify

I've been using Serguno Email since 2019, publishing a newsletter every week. I find that it a very easy and simple tool to use use. It has great features and great support.

Airsoft Mania Europe

Jan 05, 2026  on Shopify

We use Seguno on multiple websites and are very satisfied with it. It is easy to use and we get sales with every newsletter and automation.

Ma Boule De Couches

Dec 15, 2025  on Shopify

Je suis extrêmement déçue par le service client de Seguno. Cela fait maintenant 4 jours (week-end inclus) que j’attends une solution concrète pour pouvoir simplement démarrer avec l’application, qui m’affiche des messages d’erreur bloquants. À ce jour, j’ai reçu une seule réponse, puis plus rien pendant plusieurs heures, sans suivi ni résolution. Quand on choisit un outil censé accompagner des professionnels, ce manque de réactivité est clairement problématique. Impossible de commencer à utiliser le service dans ces conditions. Je ne recommande absolument pas Seguno pour son service client.

Tiny Taco BK

Dec 10, 2025  on Shopify

Very helpful with my challenge of my email looking quite different from our brand theme when received by clients using dark mode on their screens. Thank you!

Stemcell Science Shop

Dec 09, 2025  on Shopify

Having regular check-ins with a dedicated team of experts sets seguno apart from other email marketing apps

Danish By Design B2B

Dec 07, 2025  on Shopify

Seguno integrates effortlessly with our B2B Shopify store. It’s user-friendly, provides a wide range of template options, and very easy to link products from the online store. I would highly recommend you try it!

Jonny Sprockets Bike Shop

Nov 07, 2025  on Shopify

The templates kinda suck. Have been no new ones for ages. Looks bland, doesn't match my stores theme. The builder is not good. No replies for support. Increase in prices. One star buds.

The Wine Shop

Oct 16, 2025  on Shopify

We’ve been using Seguno for our email marketing and couldn’t be happier with the results. Since switching from the standard Shopify Email app, we’ve seen a significant increase in deliverability, click-through rates, conversions and overall ROI. The app allows us to create far more polished, on-brand emails and build sophisticated automations that engage both new and returning customers. The pre-built flows are a huge time-saver — they’ve easily saved us dozens of hours compared to building everything manually within Shopify. A special mention to Christina on the technical side for her brilliant, hands-on support, and to Alejandro for his strategic insight and guidance — both have been instrumental in helping us get the best out of Seguno. If you’re serious about email marketing (and you should be) and want a solution that combines ease of use, exceptional support, and proven performance, Seguno is absolutely worth the investment.

Arden Teal

Oct 14, 2025  on Shopify

Been using Seguno since 2019. Great app with a lot of features and quick and super helpful support.

Fairy Tong

Oct 02, 2025  on Shopify

A really friendly and helpful support staff to speak to whenever there is a need or inquiry about how systems work and where to find information. Also a really great app for building newsletters that integrates so well with Shopify so our newsletters are clear yet unique to us. 10/10 would recommend!

Lost Manly Shop

Oct 02, 2025  on Shopify

Too expensive, poor support and paying for features that I can get for free on Shopify. Plus they do not upload more than 1 review per customer email address so I lost 2/3 of my reviews because of repeat customer reviews. Not happy. going back to my old review app judgeme and will do my own emailing and newsletters for free with Shopify mail. Plus the setup was a real time waster, not sure what they do, they only tell you what to do, not a lot of doing it for you and follow up support. Have wasted a few weeks setting it up only to delete it now....live and learn, this is the 2nd time I've add then deleted Segundo. You think I'd have learnt the first time. I guess their marketing pulls you in...

Mountain Home Roses

Sep 28, 2025  on Shopify

We have made a few newsletters that were very effective. The process is smooth and self explanatory. Also the back in stock emails have been great.

Masami

Sep 20, 2025  on Shopify

An easy interface to use -- looks polished, professional and easy to customize. Integrates right into Shopify. Also very cost efficient, especially for small business.

The Pink Controller

Sep 18, 2025  on Shopify

I love the plug in but wish it was just a bit cheaper so I could afford the other feature they have, where it can autosend out newsletters. Sadly not making enough yet to afford it, but at the least it's easy to use and set up. Great for newbies and seasoned alike.

kristinmagrit

Aug 18, 2025  on Shopify

We transitioned from another major player in email marketing, data retention was our biggest worry. Happy to say it was a very simple process Seguno imported our client lists and segments without any trouble. Its integration with Shopify is great, we are now looking at further reducing the number of apps and our costs by using Seguno to implement our Back in stock, and on site reviews.

Textil Großhandel ATA-Mode

Jul 21, 2025  on Shopify

Liebes Seguno-Team, ich möchte mich ganz herzlich bei Ihnen bedanken – ich bin mit Ihrem Tool mehr als zufrieden! Alles funktioniert perfekt, ist einfach zu bedienen und optimal in meinen Shopify-Shop integriert. Besonders hervorheben möchte ich auch den Support – schnell, freundlich und kompetent. Man fühlt sich wirklich gut betreut! Vielen Dank für Ihre tolle Arbeit – bitte weiter so! Mit freundlichen Grüßen Beata Golda

Gone Bananas Beachwear

Jul 18, 2025  on Shopify

I love using Seguno Email Marketing for our store. Whenever I have any questions, support is available for me right away. I needed help with adding custom HTML into my emails and they helped me fix this right away!

COPPERTECH GLOVES

Jul 07, 2025  on Shopify

Appalling app. They overcharged me and providing nothing in return as their support ream totally ignoring all my requests. Do not use this appalling app.

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