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Customer reviews: Seguno Email Marketing

Develop by Shopify

Reviews (674)

Overall rating
4.8

What Merchants Think

Merchants generally have a positive view of "Seguno Email Marketing," appreciating its seamless Shopify integration, user-friendliness, and strong customer support. Many users find the app easy to set up and intuitive, making it a preferred choice for both beginners and experienced users who have previously used other platforms like Klaviyo and Mailchimp.

Key Strengths

  • Seamless integration with Shopify
  • Intuitive and easy-to-use interface
  • Excellent customer support with real human interaction
  • Regular feature updates and new additions
  • Effective email templates and automation capabilities

Common Concerns

  • Pricing structure considered high by some small business users
  • Limited video embedding capabilities
  • Some users report unwanted charges or unclear billing practices

Final Thoughts

"Seguno Email Marketing" is highly regarded by its users for its robust integration with Shopify and comprehensive customer support. While it receives high praises for user experience and feature set, pricing concerns are notable, particularly for businesses with smaller subscriber lists. Overall, it remains a top choice for email marketing within the Shopify ecosystem.

Fairy Tong

Oct 02, 2025  on Shopify

A really friendly and helpful support staff to speak to whenever there is a need or inquiry about how systems work and where to find information. Also a really great app for building newsletters that integrates so well with Shopify so our newsletters are clear yet unique to us. 10/10 would recommend!

Lost Manly Shop

Oct 02, 2025  on Shopify

Too expensive, poor support and paying for features that I can get for free on Shopify. Plus they do not upload more than 1 review per customer email address so I lost 2/3 of my reviews because of repeat customer reviews. Not happy. going back to my old review app judgeme and will do my own emailing and newsletters for free with Shopify mail. Plus the setup was a real time waster, not sure what they do, they only tell you what to do, not a lot of doing it for you and follow up support. Have wasted a few weeks setting it up only to delete it now....live and learn, this is the 2nd time I've add then deleted Segundo. You think I'd have learnt the first time. I guess their marketing pulls you in...

Mountain Home Roses

Sep 28, 2025  on Shopify

We have made a few newsletters that were very effective. The process is smooth and self explanatory. Also the back in stock emails have been great.

Masami

Sep 20, 2025  on Shopify

An easy interface to use -- looks polished, professional and easy to customize. Integrates right into Shopify. Also very cost efficient, especially for small business.

The Pink Controller

Sep 18, 2025  on Shopify

I love the plug in but wish it was just a bit cheaper so I could afford the other feature they have, where it can autosend out newsletters. Sadly not making enough yet to afford it, but at the least it's easy to use and set up. Great for newbies and seasoned alike.

kristinmagrit

Aug 18, 2025  on Shopify

We transitioned from another major player in email marketing, data retention was our biggest worry. Happy to say it was a very simple process Seguno imported our client lists and segments without any trouble. Its integration with Shopify is great, we are now looking at further reducing the number of apps and our costs by using Seguno to implement our Back in stock, and on site reviews.

Textil Großhandel ATA-Mode

Jul 21, 2025  on Shopify

Liebes Seguno-Team, ich möchte mich ganz herzlich bei Ihnen bedanken – ich bin mit Ihrem Tool mehr als zufrieden! Alles funktioniert perfekt, ist einfach zu bedienen und optimal in meinen Shopify-Shop integriert. Besonders hervorheben möchte ich auch den Support – schnell, freundlich und kompetent. Man fühlt sich wirklich gut betreut! Vielen Dank für Ihre tolle Arbeit – bitte weiter so! Mit freundlichen Grüßen Beata Golda

Gone Bananas Beachwear

Jul 18, 2025  on Shopify

I love using Seguno Email Marketing for our store. Whenever I have any questions, support is available for me right away. I needed help with adding custom HTML into my emails and they helped me fix this right away!

COPPERTECH GLOVES

Jul 07, 2025  on Shopify

Appalling app. They overcharged me and providing nothing in return as their support ream totally ignoring all my requests. Do not use this appalling app.

Isle de Nature

Jun 28, 2025  on Shopify

Easy to use, very helpful migrating over from Klaviyo. Much more affordable, too! Definitely recommend.

Bright Black.

Jun 07, 2025  on Shopify

Where do I even start!!?!??! 1. The intuitive nature of this app was clearly designed with the small biz entrepreneur (and their mental load!) in mind. 2. The customer service is TOP NOTCH!!!! 3. Our sales have increased!!! If you're on the fence... do it!

nztack

Jun 04, 2025  on Shopify

App is OK, get's very expensive very quickly. Reporting isn't very detailed and the Back in Stock notifications feature doesn't work for us as we toggle on/off "Continue selling when out of stock" based on our suppliers stock availability and order stock in to fulfil orders. It will only send notifications is stock is increased to 1 or more, not when "Continue selling when out of stock" is ticked which makes it pretty useless to us.

Lampasa.com

Jun 02, 2025  on Shopify

The app looks good, but the customer service is terrible. It's been five days now and I'm still having a minor issue. They sometimes take two days to respond and don't seem interested in helping you, even though you can see they're online. All I want is for them to set it up so that my customers receive emails in their own language. Normally, any other company would have solved this within 10 minutes. The best advice I can give you is to use apps from Asia for this kind of thing. You get a response within 30 seconds, they ask for access to your store themselves, and solve any problem within minutes. I'm giving them two more days to fix this, then I'm gone. For $35 a month, you can get apps that are ten times better.

Kate Tuesday Wholesale

May 28, 2025  on Shopify

Amazing app! Love it! Thank you! Great source for sending out emails to your clients! Super easy to use, and worth it!! Highly recommend

Iron Will Outfitters

May 14, 2025  on Shopify

Their customer support has been fantastic, and has provided an unexpected level of proactive and personalized help to encourage strong email open rates.

Charqute

May 13, 2025  on Shopify

Seguno has been a breath of fresh air for our Shopify store. As a small business owner juggling a million things, this app makes email marketing actually enjoyable. The interface is intuitive, the automation tools are powerful (without being overwhelming), and the integration with Shopify is seamless—no jumping between platforms or syncing headaches. We especially love how easy it is to turn new products or blog posts into beautiful emails. Their pre-made templates save so much time, and the branding tools help us keep everything on-brand without needing a designer. The customer support is also top-notch—quick replies and genuinely helpful answers every time. If you’re looking for an email marketing app that actually understands Shopify sellers, Seguno is it. It’s built for us, not just adapted from something else. Highly recommend!

Oh My Crafty Supplies Inc.

May 11, 2025  on Shopify

Seguno has completely transformed the way we connect with our customers. From its seamless Shopify integration to its beautifully designed templates and automations, everything about this platform is built with ease and efficiency in mind. We were able to set up professional-looking campaigns in minutes, and the built-in automations (like welcome series and abandoned cart reminders) have boosted our conversions significantly. What truly sets Seguno apart is the customer support. They're fast, friendly, and incredibly knowledgeable. You can tell they genuinely care about helping businesses grow. The ability to manage emails right within the Shopify dashboard is a huge time-saver too—no more jumping between platforms. If you're looking for an email marketing tool that’s user-friendly, powerful, and made specifically for Shopify users, Seguno is the one. Highly recommend to anyone serious about growing their store with email!

Great Lakes Kids Apparel LLC

May 11, 2025  on Shopify

We started using Seguno when we opened our store back in 2018. We then were convinced to switch to Omnisend and then Kalviyo due to the agencies we worked with. Seguno was bay far the easiest to navigate, had the best pricing and really they make our lives easier! When we decided to switch back, Chris worked hand in hand with us to get templates set up, get our flows migrated over and really took the reigns to make sure we were happy! We couldn't be happier that we are back with Seguno and the bonus: The pricing structure is GREAT!

KATHERINE CANDLE

Apr 19, 2025  on Shopify

Super nice, integrated with Canva for unique bran designs, very good automations and features, I like the horse icon cuz the Kentucky state of USA business, horses' rides, very nice.

Heritage Letter

Apr 14, 2025  on Shopify

Seguno is easy to use, has great features including the ability to showcase products visually in emails multiple ways to help keep emails fresh and eye-catching. Setting up automations such as welcome sequences and campaigns is simple and effective. I enjoy the metrics as well to let us quickly see the response to a given email or campaign. Customer support is extremely helpful and we have found them to be very supportive and friendliy. 10 out of 10 highly recommend!

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