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Customer reviews: Shopify Search & Discovery

Develop by Shopify

The Shopify Search & Discovery app helps merchants enhance their store's search functionality, product recommendations, and navigation. Reviews from real users provide insights into its performance, ease of use, and impact on sales—helping you decide if it's the right fit for your business.

Reviews (528)

Overall rating
4.2

What Merchants Think

Merchants generally view the "Shopify Search & Discovery" app as a valuable tool for enhancing their store's search capabilities and product discovery. While many appreciate its functionality and the ability to offer better search experiences for customers, some have expressed concerns about certain limitations and areas for improvement. Overall, the app is seen as a crucial addition for stores looking to enhance user experience and search precision.

Key Strengths

  • Offers improved search functionality and product discovery.
  • Free to use, providing a cost-effective solution for merchants.
  • Helps increase site conversion rates.
  • Facilitates cross-selling and complementary product recommendations.
  • Easy to integrate and setup within stores.

Common Concerns

  • Limitations on filter options, such as the maximum number displayed and customization per collections.
  • Search limitations, including issues with SKU searches and search result filtering by image.
  • Some features, like filter visibility, are language-specific and may not work well with multiple languages.
  • Insufficient customization options for presenting search results and product recommendations.
  • Challenges with integrating and functioning seamlessly with certain Shopify themes and large inventories.

Final Thoughts

The "Shopify Search & Discovery" app is a well-received tool that enhances a store's search efficiency and product discovery capabilities. While its free nature and core strengths make it a preferred choice for many merchants, there are areas that require further enhancements to address limitations and improve user experience. Continued development and updates will likely increase its adoption and efficacy across diverse store requirements.

Creative Designs By Kari

Nov 22, 2024  on Shopify

There is no add to cart button in the search results. This should be a default feature. (Refresh Theme).

Historicalimages

Nov 19, 2024  on Shopify

The good things are tha this app is free but it still can be improved. Sometimes if you dont use the quotation marks with more than 1 term or AND / OR which most clients don't know the results that come up are weird. i had to put an info bar about the header explaining how to search with quotation marks, AND / OR so that the results are much better. This should be done in a more intuitive way with options inside the search bar so you don't have to add all that info in another place. AI should also improve with time. I hope to see more development and more options to refine this search tool. I have not tried it out with thousands of products, so do not know how it delivers in that situation

Airpark Bike Co

Nov 14, 2024  on Shopify

Not able to auto-collapse filters. Not able to set different filter sets for different collections. Not able to use sliders for number values other than price.

HiFi-Profis Frankfurt

Nov 06, 2024  on Shopify

Not suitable for large shops. 200 filter values are possible, but only 100 are displayed. I don't understand why. Conclusion: a shop with more than 100 brands, for example, will not be able to use the filter effectively. Addendum: Maybe the product is called A8000, a search for 8000 will not find this product. Such a search is completely useless.

Zoeus - Luxe Dog Parenting

Nov 01, 2024  on Shopify

It's an excellent add-on to your exiting product selection and the best part is that you can customize the filters according to your products' type.

Body Brazil

Oct 27, 2024  on Shopify

Lot's of errors in the search. Not organized if you have a lot of products. Messy looking. You have to scroll & scroll to view the searches. Does not work with keywords.

Neal Wilkinson

Oct 27, 2024  on Shopify

there doesn't seem to be support for metaobject templates in search, so the site won't index the pages using those templates. I'd like to find if there's a workaround but can't seem to get any help.

costercopenhagen.dk

Oct 23, 2024  on Shopify

Virkelig en god app, vi er virkelig glade for den. Vi har bare et stort ønske om at kunne trække commended products ud, så det bliver muligt at kører data ind på andre domæner. Det er et stort arbejde at sidde manuelt og vælge recommended products på 5 domæner.

ZiPx

Oct 15, 2024  on Shopify

It helps me understand what other fields do and it shows me how can it help me. Who came up with this is a genius!

KWS Electronic Shop

Oct 14, 2024  on Shopify

Ich kann keine maximalen Werte für die Filter hinzufügen. Ich erstelle einen großen Webshop und habe 75 Werte für die Filter, aber ich kann nur 25 hinzufügen.

Jamie Thomass

Oct 11, 2024  on Shopify

I love Jeremec 16" deep wave wigs and bulk braids, and they’re amazing! The wigs are soft, natural-looking, and offer great versatility. I would also like a preview option on draft filters so we can do something like setup a large meta field ...

CrownCornice Mouldings & Millworks Inc.

Oct 08, 2024  on Shopify

The Shopify Search & Discovery app has been an absolute game-changer for our store! As a business owner, I've always known that having an intuitive and powerful search functionality is key to helping customers find exactly what they’re looking for, and this app delivers beyond expectations.

ANGELEYE

Oct 02, 2024  on Shopify

What a fabulous app! Wish there was more customization for presenting the complementary products, but solves a lot of our problems

Genius Parts

Sep 29, 2024  on Shopify

If you have a store with more than 5000 items, the filter doesn't show and there's no way to filter a collection by product count. Seems like a silly oversight.

Crodeon

Sep 26, 2024  on Shopify

Apparently, the tags shop filter only works in your main language... So any secondary languages don't show the additional filter. Come on Shopify, get with the times!

Barstool Sports

Sep 23, 2024  on Shopify

The app works pretty well as a free offering. It won out in A/B testing from our previous paid solution. I'm hoping the developers introduce a setting to 'draft' status filters so that they can be hidden from a store without totally deleting them and having to re add them at a later date. I would also like a preview option on draft filters so we can do something like setup a large meta field list without impacting the prod site when looking to preview the filter. Currently I am having to setup a product meta field on our sandbox store of over 18k products so that I can preview that meta field list color filtering 'AND' behavior works as expected and then I will have to bring all these meta field values over to our prod store. A simpler solution would allow me to setup the meta fields on the prod store, preview the new Color filter on prod without making it live to test it, and then if it works as expected setting it to live. Another nice to have, would be to make product.options by Color as an AND filter by default instead of OR so that a metafield list wouldn't even be necessary.

Shirtstore

Sep 13, 2024  on Shopify

Good app if you're only using one language. When working in several markets/languages the filter using product tags only works in your primary language, it will not be visible in your others...

Jeremec

Sep 06, 2024  on Shopify

I love Jeremec 16" deep wave wigs and bulk braids, and they’re amazing! The wigs are soft, natural-looking, and offer great versatility. The bundles are thick, long-lasting, and perfect for adding volume, while the bulk braids are tangle-free and easy to install. Overall, the quality is fantastic and a must-try for anyone looking to upgrade their hairstyle!

Kvalitetsklockor

Sep 04, 2024  on Shopify

Very good! But why am I not seeing all the tags in my store? I have about 80 tags that sort my various brands, but only the first 6 tags are displayed in the store. What am I doing wrong?

Yikoplus

Aug 31, 2024  on Shopify

Great app but the color swatch on the filter is having a clear background. I wouldn't mind assistance

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