Shopify Search & Discovery App Review: Features & Performance

Customer reviews: Shopify Search & Discovery

The Shopify Search & Discovery app helps merchants enhance their store's search functionality, product recommendations, and navigation. Reviews from real users provide insights into its performance, ease of use, and impact on sales—helping you decide if it's the right fit for your business.

Reviews (528)

Overall rating

4.2

5

380
4

74
3

16
2

10
1

22

What Merchants Think

Merchants generally view the "Shopify Search & Discovery" app as a valuable tool for enhancing their store's search capabilities and product discovery. While many appreciate its functionality and the ability to offer better search experiences for customers, some have expressed concerns about certain limitations and areas for improvement. Overall, the app is seen as a crucial addition for stores looking to enhance user experience and search precision.

Key Strengths

Offers improved search functionality and product discovery.
Free to use, providing a cost-effective solution for merchants.
Helps increase site conversion rates.
Facilitates cross-selling and complementary product recommendations.
Easy to integrate and setup within stores.

Common Concerns

Limitations on filter options, such as the maximum number displayed and customization per collections.
Search limitations, including issues with SKU searches and search result filtering by image.
Some features, like filter visibility, are language-specific and may not work well with multiple languages.
Insufficient customization options for presenting search results and product recommendations.
Challenges with integrating and functioning seamlessly with certain Shopify themes and large inventories.

Final Thoughts

The "Shopify Search & Discovery" app is a well-received tool that enhances a store's search efficiency and product discovery capabilities. While its free nature and core strengths make it a preferred choice for many merchants, there are areas that require further enhancements to address limitations and improve user experience. Continued development and updates will likely increase its adoption and efficacy across diverse store requirements.

Imaging Spectrum

May 23, 2025 on Shopify

it does work but at a minimal level. its what I would expect for free

EMENTA

May 16, 2025 on Shopify

I need to remove the product recomendations from my product page, and it is impossible, the app is not visible in the theme editor, there is no option to not show the product recommendatioons on product page, and there is no support to talk to

Rad & Happy

May 15, 2025 on Shopify

Seriously just let me add a tag and then don't recommend products with that tag. Products like free shipping add-ons, products that are only visible to certain customers, etc.

I Dream of France

May 02, 2025 on Shopify

The "recommendations" part of this app is almost unusable. Every page takes for ever to load and it keeps crashing all the time. We need to update the complimentary products for all our products and it's an absolute nightmare.

Uni-Trend US

Apr 09, 2025 on Shopify

It works, but why would it be so limited to the number of filters? Each collection should have at least 5, if not 10, unique filters. This is the major reason why I am giving it only 2 stars. If it wasn't free, it would be 1 star.

Hair Doctor Products

Feb 17, 2025 on Shopify

poor instructions missing info: WHY this is needed, define WHAT are the STEPS, the define RESULTS i should see after completion write script

Genius Parts

Sep 29, 2024 on Shopify

If you have a store with more than 5000 items, the filter doesn't show and there's no way to filter a collection by product count. Seems like a silly oversight.

Crodeon

Sep 26, 2024 on Shopify

Apparently, the tags shop filter only works in your main language... So any secondary languages don't show the additional filter. Come on Shopify, get with the times!

Off The Court

Aug 06, 2024 on Shopify

The numbers of products in stock and out of stock are wrong

Yourdecoration.nl

Jul 11, 2024 on Shopify

Het is een zeer simpele app en niet geschikt voor een e-commerce bedrijf anno 2024. Er is een maximum van 5000 producten als je er meer hebt dan verschijnen de filters niet. Wij hebben een collectie van 7000 fotolijsten ik moet de filters zodanig instellen zodat ik onder 5000 kom. Dat betekent dat ik 2000 producten niet zichtbaar heb. Verder heb je niet de mogelijkheid om sorteer optie te tonen. Bij het instellen van filters worden niet alle waardes in de app getoond. Op de website zie je bijvoorbeeld 20 kleuren en in de app 10. Al met al zeer basic.