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Customer reviews: Shopify Search & Discovery

Develop by Shopify

The Shopify Search & Discovery app helps merchants enhance their store's search functionality, product recommendations, and navigation. Reviews from real users provide insights into its performance, ease of use, and impact on sales—helping you decide if it's the right fit for your business.

Reviews (479)

Overall rating
3.5

What Merchants Think

Merchants generally view the "Shopify Search & Discovery" app as a valuable tool for enhancing their store's search capabilities and product discovery. While many appreciate its functionality and the ability to offer better search experiences for customers, some have expressed concerns about certain limitations and areas for improvement. Overall, the app is seen as a crucial addition for stores looking to enhance user experience and search precision.

Key Strengths

  • Offers improved search functionality and product discovery.
  • Free to use, providing a cost-effective solution for merchants.
  • Helps increase site conversion rates.
  • Facilitates cross-selling and complementary product recommendations.
  • Easy to integrate and setup within stores.

Common Concerns

  • Limitations on filter options, such as the maximum number displayed and customization per collections.
  • Search limitations, including issues with SKU searches and search result filtering by image.
  • Some features, like filter visibility, are language-specific and may not work well with multiple languages.
  • Insufficient customization options for presenting search results and product recommendations.
  • Challenges with integrating and functioning seamlessly with certain Shopify themes and large inventories.

Final Thoughts

The "Shopify Search & Discovery" app is a well-received tool that enhances a store's search efficiency and product discovery capabilities. While its free nature and core strengths make it a preferred choice for many merchants, there are areas that require further enhancements to address limitations and improve user experience. Continued development and updates will likely increase its adoption and efficacy across diverse store requirements.

Yakwax

Dec 22, 2025  on Shopify

This could be so good however there is a ridiculous "maximum of 25 filters" limit in place making this utterly unusable for any medium or large sized stores or even small stores with ambitions to grow. If you offer a wide range of products don't even waste your time downloading this app. Really poor given that this is an app developed by Shopify.

Toprock Gemstones and Minerals

Dec 10, 2025  on Shopify

5000 product cap is ridiculous as that is the whole reason we want to show our entire range of unique products and then be able to filter them down. Very disappointed as with most things with Shopify basic functionality that is usually missing

Performance HQ

Nov 19, 2025  on Shopify

This pathetic 5,000 product limit is a total joke in late 2025, once your collection hits 5,001 items, EVERY filter vanishes completely. No price, no brand, no size, no fitment, no vehicle compatibility – nothing. Customers get dumped onto an endless, unsearchable wall of products and immediately abandon cart. I sell alloy wheels and vehicle parts: a single "All Wheels" collection blows past 10k–20k variants in days. Filters die instantly, forcing me to hack the site into hundreds of tiny, stupid sub-collections ("Wheels – Brand A 17-inch", "Wheels, Brand B Black", etc.). The navigation is now a confusing nightmare, looks like a cheap amateur site, SEO is destroyed, and customers rage-quit because they can't find anything. Conversions? Obliterated. Bounce rate? Through the roof. Support tickets? Exploded with "your site is broken" complaints. Shopify's official "fix" is to split everything, yeah, thanks for killing the customer experience on every automotive, electronics, or fashion store with actual inventory. This limit hasn't budged in years despite thousands begging for 50k+. Total garbage. Avoid this "free" app like the plague and pay for a real third-party solution that isn't stuck in 2015. Shopify, remove this insulting 5k cap NOW or admit you don't want serious merchants. One star is generous.

Bessie

Nov 18, 2025  on Shopify

Absolutely terrible - I cannot believe you can't filter by tags. Highly recommend you stay far away from this app and use a different filtering and recommendation system, especially if you have many SKUs

purway

Nov 17, 2025  on Shopify

All of my recommended products on every product in my store was reset to some random default with no warning, giving me hours if not weeks of work to do. Editing to now mention that changes to the recommended products are not sticking. The app is showing random products in the recommended section and there is no way to edit it. This is really, really frustrating. I've been wondering why sales have been down the last few days, now I know why. The "hide default" products is not working.

J&A Photography Studio

Nov 07, 2025  on Shopify

I have never used such app, there is no way to show what I customised for my customers which is unacceptable.

The Poster Depot

Oct 13, 2025  on Shopify

terrible, I can't figure out how to configure this app

STRAYE

Oct 13, 2025  on Shopify

This app did nothing I expected it to do.

YourAudio

Sep 30, 2025  on Shopify

Run 619 Insoles

Sep 22, 2025  on Shopify

I spent an hour trying to get this app working with basic filters, and it was nothing but dead ends. Total waste of time. This app is a steaming pile of garbage, shame on the developers for releasing something this broken.

FABA Collection

Sep 18, 2025  on Shopify

I am serious issue with Filter.

Scaffolded Math Shop

Aug 23, 2025  on Shopify

All of my recommended products on every product in my store was reset to some random default with no warning, giving me hours if not weeks of work to do. Editing to now mention that changes to the recommended products are not sticking. The app is showing random products in the recommended section and there is no way to edit it. This is really, really frustrating. I've been wondering why sales have been down the last few days, now I know why. The "hide default" products is not working.

Egoist Underwear

Aug 21, 2025  on Shopify

Yes, the app is free, but it’s missing a lot of important functionalities. For example, you can’t set the “in stock” filter to be checked by default, you can’t display available variants directly on the collection page, and there’s no quick buy option. The list goes on.

Bambino Fine Shoes

Jun 29, 2025  on Shopify

Unfortunately the filter of sizes does not work at all. Even though we have selected for out of stock merchandise not to show up, it still does. Additionally, it fails to filter sizes properly. Not recommended

The Postereo

May 26, 2025  on Shopify

Very bad users experience and the fact that I cannot customize URLs is stupid. Have you looked at your URLs after createing filter? They look like this "filter.v.t.shopify.theme=gid%3A%2F%2Fshopify%2FTaxonomyValue%". Who wants to have these URLs in their website?

Yourdecoration.es

May 06, 2025  on Shopify

The app is very limited. Number of products is max 5000. If you have more than 5000 products, the filters are not shown on your page. Because of this, a lot of products are not shown.

Paneelituotteet

Apr 06, 2025  on Shopify

Stacking connection to app. need to go somewhere else and then back !! AND takes time !!!

Selected Wallpapers & Interiors

Mar 20, 2025  on Shopify

Can't disable the semantic search anymore, it's a terrible feature. Products can't be find by SKU any more.. what a downgrade :(

Katstorm Photography

Feb 13, 2025  on Shopify

I'm giving this APP a single-star rating due to the limitations in the available filter count. There are businesses, such as mine that need more than 25 filters and we should be able to group filters by collections. Shopify spent a lot of energy doing this past Winter's updates but they missed a big one by not updating this APP to make it user-friendly for all businesses. I sell cameras and various other photography equipment and I can use up 25 filters just on cameras alone. Can we get an APP update?

Protech Sound and Light Ltd

Jan 31, 2025  on Shopify

Rubbish! It looks to me that this filter must be applied site-wide. Why oh why has Shopify ended the funcionality of just adding specific tags that are automatically grouped. Now we can't customise filters within a collection. It was far easier the other way around. How are we supposed to give good user expereince if we can't offer basic filtering inside each collection!!!!!

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