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Customer reviews: Shopify Search & Discovery

Develop by Shopify

Reviews (1,312)

Overall rating
4.6

What Merchants Think

Merchants generally view the "Shopify Search & Discovery" app as a valuable tool for enhancing their store's search capabilities and product discovery. While many appreciate its functionality and the ability to offer better search experiences for customers, some have expressed concerns about certain limitations and areas for improvement. Overall, the app is seen as a crucial addition for stores looking to enhance user experience and search precision.

Key Strengths

  • Offers improved search functionality and product discovery.
  • Free to use, providing a cost-effective solution for merchants.
  • Helps increase site conversion rates.
  • Facilitates cross-selling and complementary product recommendations.
  • Easy to integrate and setup within stores.

Common Concerns

  • Limitations on filter options, such as the maximum number displayed and customization per collections.
  • Search limitations, including issues with SKU searches and search result filtering by image.
  • Some features, like filter visibility, are language-specific and may not work well with multiple languages.
  • Insufficient customization options for presenting search results and product recommendations.
  • Challenges with integrating and functioning seamlessly with certain Shopify themes and large inventories.

Final Thoughts

The "Shopify Search & Discovery" app is a well-received tool that enhances a store's search efficiency and product discovery capabilities. While its free nature and core strengths make it a preferred choice for many merchants, there are areas that require further enhancements to address limitations and improve user experience. Continued development and updates will likely increase its adoption and efficacy across diverse store requirements.

Protech Sound and Light Ltd

Jan 31, 2025  on Shopify

Rubbish! It looks to me that this filter must be applied site-wide. Why oh why has Shopify ended the funcionality of just adding specific tags that are automatically grouped. Now we can't customise filters within a collection. It was far easier the other way around. How are we supposed to give good user expereince if we can't offer basic filtering inside each collection!!!!!

MEGART

Jan 14, 2025  on Shopify

The app is really good, but with 1 main very important limitation. The filters that are shown on the storefront are limited to 25. This is huge limitation, considering if you have different sorts of products and categories. I urge the developers to remove that limitation asap

Helena

Jan 09, 2025  on Shopify

the worst I have ever seen

Makrom

Nov 25, 2024  on Shopify

app does not actually filter sizes, i have tried everything and it still does not work. sadly i have to go back to paying for an app which can filter properly

Airpark Bike Co

Nov 14, 2024  on Shopify

Not able to auto-collapse filters. Not able to set different filter sets for different collections. Not able to use sliders for number values other than price.

HiFi-Profis Frankfurt

Nov 06, 2024  on Shopify

Not suitable for large shops. 200 filter values are possible, but only 100 are displayed. I don't understand why. Conclusion: a shop with more than 100 brands, for example, will not be able to use the filter effectively. Addendum: Maybe the product is called A8000, a search for 8000 will not find this product. Such a search is completely useless.

ENPOSH

Oct 30, 2024  on Shopify

doesn't work with size variants

Body Brazil

Oct 27, 2024  on Shopify

Lot's of errors in the search. Not organized if you have a lot of products. Messy looking. You have to scroll & scroll to view the searches. Does not work with keywords.

KlayMy.com

Oct 27, 2024  on Shopify

Bom

KWS Electronic Shop

Oct 14, 2024  on Shopify

Ich kann keine maximalen Werte für die Filter hinzufügen. Ich erstelle einen großen Webshop und habe 75 Werte für die Filter, aber ich kann nur 25 hinzufügen.

Collage Quilter

Sep 18, 2024  on Shopify

The app has a bug that doesn't work with recommended products on product pages.

CandyShoppe

Aug 07, 2024  on Shopify

Shopify is a great concept

The Architectural Forum

Aug 07, 2024  on Shopify

How can Shopify have a native search app that doesn't allow customers to search for items via their SKU?? All of our products have specific SKU names that are intrinsic for liaising with customers. I now have 3 Shopify stores that are causing so much frustration - a massive problem that could be solved with one simple fix. Shopify, surely its time to fix this?!

Infuzion

Jul 25, 2024  on Shopify

sucks

X Over 0

Jul 22, 2024  on Shopify

The Availability filter does not work. For whatever reason, it displays the total product count instead of the inventory count AND it's not even recognizing variants, so it's completely useless. Outside of this app, the inventory counter is displaying correctly on the product page so obviously the problem is with this app. This availability filter code is no good. Hand coded filters used to work on Shopify but because of this newfangled junk, they don't anymore. This app has to be enabled for ANY filter to display - so you can get hand coded filters to show up, but they will only display error msgs, because Shopify 2.0 only accepts filter content from apps. I'm not a fan of chunking out useful features into a bunch of add-ons. UPDATE: found a source of incompatibility between this app and Shopify 2.0 free themes V 15.0. In facets.liquid, ALL filters print value.count. Value count = the number of product LISTINGS. This is only relevant to count by category, like qty of products that are t-shirts, qty of products that are hats, etc. This is entirely useless for inventory. I've managed to decouple the Availability filter from this irrelevant nonsense by using {%- if value.label contains "stock" -%}. However I've tried literally THOUSANDS of call combinations, logic, and assigns within this if clause and cannot get it to print the actual in stock inventory. I've been able to get it to print a fixed qty, or a (0), or a total product listings count, or even the total value of products in the cart. Anything but the inventory qty seems to work here. Please reply with the exact code needed for this to function properly. Thanks!!!! UPDATE #2: Thank you for responding but, that's honestly not an adequate solution whatsoever. As you pointed out, IT WILL NOT SUM, which means that will return a string of values that will read for example: "(4)(45)(9)(3)(1)(1)(3)(6)(2)(1)....etc." It could break the screen border with this nonsense. And it looks janky, which will bounce customers off the site instantly. AND your suggestion to do this as another layer of app bloat on the app sandwich is perfectly absurd. Let me know when Shopify is ready to give serious support and tell me how to CODE a reasonable solution into facets.liquid and it's associated .js and .css theme files. It's an embarrassing oversight on the part of Shopify that there is no availability filter that shows in stock goods vs out of stock goods (regardless if the out of stock can still be custom ordered). Site visitors should be able to easily filter products on this basis because it affects how quickly the product will be shipped. Is this really a condition Shopify wants it's sites to perform poorly on? Isn't that kind of contrary to the whole mission of good ui > good seo > good revenue? You have a feature that is not working as advertised. Please fix it or tell me how I can fix it IN THE THEME FILES WITH CODE. Don't come at me with any more apps, alternatives, or substitutes. I assure you I am either already employing them or have tested them and found them inadequate.

Amaris Creative Collective

May 28, 2024  on Shopify

DESTROYED my meta-fields for my products. Want to add a weight for calculating shipping? DON'T USE THIS APP. It left me with four USELESS meta-fields instead of my product weight and size. UNBELIEVABLE.

Maison de Kristine

Apr 23, 2024  on Shopify

not happy

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