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Customer reviews: Shopify Search & Discovery

Develop by Shopify

The Shopify Search & Discovery app helps merchants enhance their store's search functionality, product recommendations, and navigation. Reviews from real users provide insights into its performance, ease of use, and impact on sales—helping you decide if it's the right fit for your business.

Reviews (528)

Overall rating
4.2

What Merchants Think

Merchants generally view the "Shopify Search & Discovery" app as a valuable tool for enhancing their store's search capabilities and product discovery. While many appreciate its functionality and the ability to offer better search experiences for customers, some have expressed concerns about certain limitations and areas for improvement. Overall, the app is seen as a crucial addition for stores looking to enhance user experience and search precision.

Key Strengths

  • Offers improved search functionality and product discovery.
  • Free to use, providing a cost-effective solution for merchants.
  • Helps increase site conversion rates.
  • Facilitates cross-selling and complementary product recommendations.
  • Easy to integrate and setup within stores.

Common Concerns

  • Limitations on filter options, such as the maximum number displayed and customization per collections.
  • Search limitations, including issues with SKU searches and search result filtering by image.
  • Some features, like filter visibility, are language-specific and may not work well with multiple languages.
  • Insufficient customization options for presenting search results and product recommendations.
  • Challenges with integrating and functioning seamlessly with certain Shopify themes and large inventories.

Final Thoughts

The "Shopify Search & Discovery" app is a well-received tool that enhances a store's search efficiency and product discovery capabilities. While its free nature and core strengths make it a preferred choice for many merchants, there are areas that require further enhancements to address limitations and improve user experience. Continued development and updates will likely increase its adoption and efficacy across diverse store requirements.

Schmusewerk.de

May 28, 2025  on Shopify

Alles funktioniert so, aber ihr müsst es bei den neuen Themes anpassen, denn er zeigt beim Filtern Inhalte an, die nicht dazu gehören.

The Postereo

May 26, 2025  on Shopify

Very bad users experience and the fact that I cannot customize URLs is stupid. Have you looked at your URLs after createing filter? They look like this "filter.v.t.shopify.theme=gid%3A%2F%2Fshopify%2FTaxonomyValue%". Who wants to have these URLs in their website?

EMENTA

May 16, 2025  on Shopify

I need to remove the product recomendations from my product page, and it is impossible, the app is not visible in the theme editor, there is no option to not show the product recommendatioons on product page, and there is no support to talk to

Rad & Happy

May 15, 2025  on Shopify

Seriously just let me add a tag and then don't recommend products with that tag. Products like free shipping add-ons, products that are only visible to certain customers, etc.

Mineral Ninja

May 06, 2025  on Shopify

This app is good if your filter results will be relatively small. In my opinion the app has two major shortcomings, and both are only relevant if number of filter results for your store can be high. 1) Shopify limits the number of filter results to 100, which may be fine for most stores but is a major problem for mine. I have product metafields that are used to filter and these fields can have several hundred different entries but shopify will only display 100. Shopify suggests workarounds but it seems hokey to have Product Names A to F, Product Names, G to M, and so on. Just make the number 100 by default, but have the option to change it in the settings if needed. 2)Not having an option for a scroll bar in the filter results. Again, if you have a lot of options that will show up on your filter Shopify will display a certain number followed by a "show more" link. If the number of results is high, such as 90, your customers are in for a lot of scrolling. I have tried many other platforms and most of them fall short in regard to product filtering with the exception of Ecwid. Their built in filters are really good, unfortunately the platform falls short with regard to product videos and cost. I have conceded and am currently trying several 3rd party filters.

Yourdecoration.es

May 06, 2025  on Shopify

The app is very limited. Number of products is max 5000. If you have more than 5000 products, the filters are not shown on your page. Because of this, a lot of products are not shown.

I Dream of France

May 02, 2025  on Shopify

The "recommendations" part of this app is almost unusable. Every page takes for ever to load and it keeps crashing all the time. We need to update the complimentary products for all our products and it's an absolute nightmare.

Common Rail Cowboys

Apr 15, 2025  on Shopify

Overall good App. It needs an excluded products feature where you can manually select 'best sellers' that you dont want listed as recommended products.

Uni-Trend US

Apr 09, 2025  on Shopify

It works, but why would it be so limited to the number of filters? Each collection should have at least 5, if not 10, unique filters. This is the major reason why I am giving it only 2 stars. If it wasn't free, it would be 1 star.

Selected Wallpapers & Interiors

Mar 20, 2025  on Shopify

Can't disable the semantic search anymore, it's a terrible feature. Products can't be find by SKU any more.. what a downgrade :(

Hair Doctor Products

Feb 17, 2025  on Shopify

poor instructions missing info: WHY this is needed, define WHAT are the STEPS, the define RESULTS i should see after completion write script

Katstorm Photography

Feb 13, 2025  on Shopify

I'm giving this APP a single-star rating due to the limitations in the available filter count. There are businesses, such as mine that need more than 25 filters and we should be able to group filters by collections. Shopify spent a lot of energy doing this past Winter's updates but they missed a big one by not updating this APP to make it user-friendly for all businesses. I sell cameras and various other photography equipment and I can use up 25 filters just on cameras alone. Can we get an APP update?

Protech Sound and Light Ltd

Jan 31, 2025  on Shopify

Rubbish! It looks to me that this filter must be applied site-wide. Why oh why has Shopify ended the funcionality of just adding specific tags that are automatically grouped. Now we can't customise filters within a collection. It was far easier the other way around. How are we supposed to give good user expereince if we can't offer basic filtering inside each collection!!!!!

The Giving Movement

Jan 28, 2025  on Shopify

Very good app, still needs betterment when it comes to search and recommendations. It would be great to have search by image introduced as well. Nowadays customers are taking screenshots from social media and they try to search it by image. I would prefer to have it in this app itself other than using some other apps

MEGART

Jan 14, 2025  on Shopify

The app is really good, but with 1 main very important limitation. The filters that are shown on the storefront are limited to 25. This is huge limitation, considering if you have different sorts of products and categories. I urge the developers to remove that limitation asap

KOMONI ®

Dec 17, 2024  on Shopify

It's pretty good for what it does and infinitely better than not having it at all (which is just another way of saying the default internal search results are pretty bad).

Custom Word Products

Dec 08, 2024  on Shopify

Search & Discovery helped with what I was looking for and knew others probably were too! I had hope finally that my store would succeed !!!

The Painted Heirloom

Dec 08, 2024  on Shopify

Good, but need to be able to quickly select recommendations. It would make life so much easier just to view the recommendations, then add the ones you want by simply clicking the product icon to add. EDIT: Bulk edit feature is incredibly helpful!

Old Main Emporium

Dec 05, 2024  on Shopify

I think it's a really great website feature. I have a university boutique that basically sells one color of item that comes in many shades so I think it's useful to recommend things that will match or coordinate with other pieces. I can't really tell if it helps sales or not but it looks professional and I'm good with that.

Makrom

Nov 25, 2024  on Shopify

app does not actually filter sizes, i have tried everything and it still does not work. sadly i have to go back to paying for an app which can filter properly

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