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Customer reviews: Shopify Search & Discovery

Develop by Shopify

Reviews (1,312)

Overall rating
4.6

What Merchants Think

Merchants generally view the "Shopify Search & Discovery" app as a valuable tool for enhancing their store's search capabilities and product discovery. While many appreciate its functionality and the ability to offer better search experiences for customers, some have expressed concerns about certain limitations and areas for improvement. Overall, the app is seen as a crucial addition for stores looking to enhance user experience and search precision.

Key Strengths

  • Offers improved search functionality and product discovery.
  • Free to use, providing a cost-effective solution for merchants.
  • Helps increase site conversion rates.
  • Facilitates cross-selling and complementary product recommendations.
  • Easy to integrate and setup within stores.

Common Concerns

  • Limitations on filter options, such as the maximum number displayed and customization per collections.
  • Search limitations, including issues with SKU searches and search result filtering by image.
  • Some features, like filter visibility, are language-specific and may not work well with multiple languages.
  • Insufficient customization options for presenting search results and product recommendations.
  • Challenges with integrating and functioning seamlessly with certain Shopify themes and large inventories.

Final Thoughts

The "Shopify Search & Discovery" app is a well-received tool that enhances a store's search efficiency and product discovery capabilities. While its free nature and core strengths make it a preferred choice for many merchants, there are areas that require further enhancements to address limitations and improve user experience. Continued development and updates will likely increase its adoption and efficacy across diverse store requirements.

Protech Sound and Light Ltd

Jan 31, 2025  on Shopify

Rubbish! It looks to me that this filter must be applied site-wide. Why oh why has Shopify ended the funcionality of just adding specific tags that are automatically grouped. Now we can't customise filters within a collection. It was far easier the other way around. How are we supposed to give good user expereince if we can't offer basic filtering inside each collection!!!!!

The Giving Movement

Jan 28, 2025  on Shopify

Very good app, still needs betterment when it comes to search and recommendations. It would be great to have search by image introduced as well. Nowadays customers are taking screenshots from social media and they try to search it by image. I would prefer to have it in this app itself other than using some other apps

MEGART

Jan 14, 2025  on Shopify

The app is really good, but with 1 main very important limitation. The filters that are shown on the storefront are limited to 25. This is huge limitation, considering if you have different sorts of products and categories. I urge the developers to remove that limitation asap

KOMONI ®

Dec 17, 2024  on Shopify

It's pretty good for what it does and infinitely better than not having it at all (which is just another way of saying the default internal search results are pretty bad).

Custom Word Products

Dec 08, 2024  on Shopify

Search & Discovery helped with what I was looking for and knew others probably were too! I had hope finally that my store would succeed !!!

The Painted Heirloom

Dec 08, 2024  on Shopify

Good, but need to be able to quickly select recommendations. It would make life so much easier just to view the recommendations, then add the ones you want by simply clicking the product icon to add. EDIT: Bulk edit feature is incredibly helpful!

Old Main Emporium

Dec 05, 2024  on Shopify

I think it's a really great website feature. I have a university boutique that basically sells one color of item that comes in many shades so I think it's useful to recommend things that will match or coordinate with other pieces. I can't really tell if it helps sales or not but it looks professional and I'm good with that.

Makrom

Nov 25, 2024  on Shopify

app does not actually filter sizes, i have tried everything and it still does not work. sadly i have to go back to paying for an app which can filter properly

Creative Designs By Kari

Nov 22, 2024  on Shopify

There is no add to cart button in the search results. This should be a default feature. (Refresh Theme).

Historicalimages

Nov 19, 2024  on Shopify

The good things are tha this app is free but it still can be improved. Sometimes if you dont use the quotation marks with more than 1 term or AND / OR which most clients don't know the results that come up are weird. i had to put an info bar about the header explaining how to search with quotation marks, AND / OR so that the results are much better. This should be done in a more intuitive way with options inside the search bar so you don't have to add all that info in another place. AI should also improve with time. I hope to see more development and more options to refine this search tool. I have not tried it out with thousands of products, so do not know how it delivers in that situation

Airpark Bike Co

Nov 14, 2024  on Shopify

Not able to auto-collapse filters. Not able to set different filter sets for different collections. Not able to use sliders for number values other than price.

HiFi-Profis Frankfurt

Nov 06, 2024  on Shopify

Not suitable for large shops. 200 filter values are possible, but only 100 are displayed. I don't understand why. Conclusion: a shop with more than 100 brands, for example, will not be able to use the filter effectively. Addendum: Maybe the product is called A8000, a search for 8000 will not find this product. Such a search is completely useless.

Zoeus - Luxe Dog Parenting

Nov 01, 2024  on Shopify

It's an excellent add-on to your exiting product selection and the best part is that you can customize the filters according to your products' type.

Body Brazil

Oct 27, 2024  on Shopify

Lot's of errors in the search. Not organized if you have a lot of products. Messy looking. You have to scroll & scroll to view the searches. Does not work with keywords.

Neal Wilkinson

Oct 27, 2024  on Shopify

there doesn't seem to be support for metaobject templates in search, so the site won't index the pages using those templates. I'd like to find if there's a workaround but can't seem to get any help.

costercopenhagen.dk

Oct 23, 2024  on Shopify

Virkelig en god app, vi er virkelig glade for den. Vi har bare et stort ønske om at kunne trække commended products ud, så det bliver muligt at kører data ind på andre domæner. Det er et stort arbejde at sidde manuelt og vælge recommended products på 5 domæner.

ZiPx

Oct 15, 2024  on Shopify

It helps me understand what other fields do and it shows me how can it help me. Who came up with this is a genius!

KWS Electronic Shop

Oct 14, 2024  on Shopify

Ich kann keine maximalen Werte für die Filter hinzufügen. Ich erstelle einen großen Webshop und habe 75 Werte für die Filter, aber ich kann nur 25 hinzufügen.

Jamie Thomass

Oct 11, 2024  on Shopify

I love Jeremec 16" deep wave wigs and bulk braids, and they’re amazing! The wigs are soft, natural-looking, and offer great versatility. I would also like a preview option on draft filters so we can do something like setup a large meta field ...

CrownCornice Mouldings & Millworks Inc.

Oct 08, 2024  on Shopify

The Shopify Search & Discovery app has been an absolute game-changer for our store! As a business owner, I've always known that having an intuitive and powerful search functionality is key to helping customers find exactly what they’re looking for, and this app delivers beyond expectations.

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